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CHAO Sanlitun Beijing

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No. 4 Workers' Stadium East Road, Chaoyang District, Beijing 100027 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Trip.com
US$295
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US$368
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US$368
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Booking.comUS$409
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PricelineUS$389
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1364)
Room & Suite (261)
Dining (124)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from CHAO Sanlitun Beijing
Updated 20/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 6,223 hotels in Beijing
Location
Cleanliness
Service
Value
Travellers' Choice
The essence of contemporary high-end hospitality. Born as a hotel and matured as a hot spot for modern lifestyle, CHAO connects enthusiasts across to places, products, and possibilities. In the center of the city and the heart of Sanlitun (the most happening scene for fashion, entertainment and nightlife) our property features 180 rooms, two restaurants, a bar, a curated wine cellar, a comprehensive selection of whisky providing exquisite comfortable dinning, 15 000m2 of event spaces, 3000m2 of Art Centre with exhibition rooms, a private cinema, a 2000 books library and an art print studio. We endeavour in the protection of the environment with no single plastic policy, carbon free transportation and in health benefits with plant base dishes, low sugar and salt recipes and a well-equipped gymnasium. We aim to simplify and enhance the life of those who choose us in Beijing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Conference facilities
Banquet room
24-hour security
Electric vehicle charging station
Valet parking
Paid public parking on-site
Wifi
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
Taxi service
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
City View
Languages Spoken
English, French, Chinese

Location

Full view
92Great for walkers
Grade: 92 out of 100
130Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
1385Reviews3Q+A18Room tips
Traveller rating
  • 1,323
  • 40
  • 12
  • 2
  • 8
Time of year
Traveller type
Language
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  • English
Popular mentions
TroyLucky777 wrote a review Dec 2020
Victoria, Canada3 contributions2 helpful votes
Loved it and came again. Such a great location and friendly staffs. It was very clean and well supplied with what you needed. The pillows and comforter were great. Speical attention put to prevent covid spread that we felt safe and enjoyed our stay at CHAO. I'll def return in next year. Comfortable stay with all that I needed!
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Liu Christy, 顧客服務/櫃檯辦公室 at CHAO Sanlitun Beijing
Responded 9 Dec 2020
Dear Troy: Thank you for choosing CHAO again for your recent stay. We are delighted to hear that you liked the hotel room and happy to know that our associates left you with a warm impression. It was a pleasure to have you as our guest and I look forward to welcoming you back to CHAO in the near future. Warm Regards Experience Manager Christy Liu
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Meg wrote a review Dec 2020
Beijing, China6 contributions2 helpful votes
My partner and I did a staycation here for one night. It’s a beautiful hotel, nicely designed, rooms and restaurant/bar are very stylish. Restaurant served delicious food. We stayed in a suite which was really fun, large room with great bath. They are starting to pay attention to sustainability which is great. Temperature was good. Slight noise from road at night but not a massive issue, we were in 16 floor. Breakfast was delicious also!
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Liu Christy, 顧客服務/櫃檯辦公室 at CHAO Sanlitun Beijing
Responded 5 Dec 2020
Dear Copeland: Thank you for choosing CHAO for your recent stay, Your wonderful comments have been shared to all departments and were thrilled to know that you enjoyed your stay with us.You give us the courage to keep improving our quality of servie. Thank you again for your feedback and support and we look forward to welcoming you back to CHAO in the near future. Warm Regards Experience Manager Christy Liu
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Dr. Wetau Lea wrote a review Nov 2020
2 contributions1 helpful vote
Eddy the person in charge of guest experience and customer services. He is very courtesy as always. He is the most important reason for me to come often here at CHAO. His hospitality is from his deep heart.
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Date of stay: November 2020Trip type: Travelled on business
1 Helpful vote
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Response from William Latour, Owner at CHAO Sanlitun Beijing
Responded 11 Nov 2020
Dear Dr. Lea, We thank you for taking the time to share your appreciation of CHAO and opinion about Eddy. We agree with you about him and are always pleased to read when his excellent sense of hospitality is noticed. Warm regards, William William Latour Managing Director
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Seat 2A wrote a review Nov 2020
Melbourne,Australia148 contributions170 helpful votes
Stayed 3 nights at this very modern property in Sanlitun, as a change from my usual hotels in Wangfujing. Sanlitun has a very different vibe, with a wide selection of mainly upscale and fashionable dining, retail and nightlife options. The traffic in Beijing is usually pretty heavy, but especially, it seems, around Sanlitun, where people like to gather for the above-mentioned reasons. Depending on which direction I was coming from, I'd ask taxis/Didi cars to drop me at the large Taikoo Li shopping mall opposite the hotel, to avoid unnecessary and time-consuming turning and waiting at traffic lights. Despite its 20-plus floors, the hotel itself is not immediately obvious from the street, being set back from Workers' Stadium Road down a 2-lane thoroughfare, with a very small area for drop-off/pick-up. The Chao is very unorthodox, in offering vast open spaces at its entry level, a check-in experience at communal-style desks which remove the traditional barrier between staff and guests, and staff who are casually (though neatly) dressed in black pants and sweaters and white sneakers. These first impressions, combined with the very contemporary architecture and decor, cater to a younger audience. I slept very soundly - the rooms are equipped with blackout motorised blinds, cloud-like mattresses and excellent quality bed linen, complemented by free and fast Wi-fi, strong and stable water pressure in the shower. The only concerns were the inadequate sound-proofing - I could hear conversation and also the sound of staff cleaning in neighbouring rooms, while toiletries, supplied in pump dispensers, may pose hygiene issues as they are not tamper-proof. The mini-bar was stocked with a generous array of non-alcoholic beverages and snacks, which was a lovely and thoughtful touch, along with quirky little notes around the room. The bathroom (shower and sink, no bath) is separate from the toilet. As even my standard room ("Studio 50") was very spacious, the room would feel warmer and more inviting with a rug, in my humble opinion, which would provide some warmth and sound insulation. Whilst housekeeping service was adequate, it could have been improved with the added touches provided by luxury hotels, including a loth on which guests' toiletry articles are placed, and clothes folded. I have read some negative comments about the hotel's lighting - yes, it is dim in many areas, but I understand that the intention is to create a certain mood, which I liked. The style of the Chao is not to everyone's tastes, but to me, it was a nice change from traditional luxury hotels. The gym is situated on level 3, equipped with a reasonable selection of Technogym. I believe that the hotel has an outdoor pool, although I did not see it, plus it would be closed during the colder months, presumably. Breakfast at the Dining Room on level 2 consisted of 3 set menus - Western, Asian (Chinese) and Healthy. I opted for the Western on all 3 mornings, which comprised a tray of 9 small cold items (fruit, cold cuts, salad, etc.), a basket of pastries and a choice of 1 hot dish, all of which tasted fresh, flavoursome and well-presented. Staff were generally not very attentive to clear dirty dishes, even though there were so few guests. A buffet counter offered baskets of whole fruit, cereals, juices and assorted jars of dried fruit/nuts. Overall, a very comfortable stay in a central location with friendly staff who tried hard to please, and I would be happy to return on my next visit to Beijing.
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Date of stay: November 2020
Rooms
Location
Service
2 Helpful votes
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Response from William Latour, Owner at CHAO Sanlitun Beijing
Responded 11 Nov 2020
Dear Bryan, We sincerely thank you for your extended review and feedback and for the opportunity it gives us to continue improving our quality of service. Your comments have been shared with rest of the team, please rest assure that we will spare no effort to continue addressing the issues you have mentioned. Indeed, we would be delighted to host you again when you will return to Beijing as well as showing you that your satisfaction remains our principal objective. Warm regards, William William Latour Managing Director
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Hei Ming wrote a review Sep 2020
3 contributions1 helpful vote
Outstanding service, especially from Cyrus. Because of Covid-19, we left our belongings and luggage in the hotel for more than six months which they kept very well. Felt lots of support from the whole team. The hotel is very tidy and quiet. Excellent breakfast. Friendly and supportive service from all the staff. Definitely recommend
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Date of stay: September 2020Trip type: Travelled solo
1 Helpful vote
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Response from Liu Christy, 顧客服務/櫃檯辦公室 at CHAO Sanlitun Beijing
Responded 26 Sep 2020
Dear Guest, Thank you for choosing CHAO for your recent stay. We are delighted to hear that you liked the hotel and happy to know that our associates left you with a warm impression. It was a pleasure to have you as our guest and I look forward to welcoming you back to CHAO in the near future. Warm regards, Experience Manager Christy Liu
Read more
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PRICE RANGE
US$238 - US$359 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
City Hotel Beijing
LOCATION
ChinaBeijing
NUMBER OF ROOMS
180
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Frequently Asked Questions about CHAO Sanlitun Beijing
Which popular attractions are close to CHAO Sanlitun Beijing?
Nearby attractions include Taikoo Li Sanlitun (0.3 km), Sanlitun Bar Street (0.4 km), and Red Dog (0.3 km).
What are some of the property amenities at CHAO Sanlitun Beijing?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at CHAO Sanlitun Beijing?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at CHAO Sanlitun Beijing?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at CHAO Sanlitun Beijing?
Yes, free parking, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to CHAO Sanlitun Beijing?
Conveniently located restaurants include Hulu by TRB, Mosto, and MOKA Bros'.
Are there opportunities to exercise at CHAO Sanlitun Beijing?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does CHAO Sanlitun Beijing have an airport shuttle?
Yes, CHAO Sanlitun Beijing offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at CHAO Sanlitun Beijing?
Yes, dry cleaning and laundry service are offered to guests.
Does CHAO Sanlitun Beijing offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at CHAO Sanlitun Beijing?
The staff speaks multiple languages, including English, French, and Chinese.