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The Westin Beijing Chaoyang

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Traveller (561)
Room & Suite (168)
Dining (39)
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Overview
  • Excellent61%
  • Very good30%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“heavenly bed”(23 reviews)
“massage chair”(15 reviews)
“corner room”(19 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (1,468)
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848 results
Traveller rating
489
248
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16
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489
248
69
26
16
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All reviewsheavenly bedmassage chaircorner roomring roadthird ringhigh floorsubway stationbusiness tripexecutive clubbusiness travelerbreakfast buffet isclose to the airportvery nice hotelchinese restaurantrooms are spaciousexecutive floorshopping mall
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1 - 5 of 848 reviews
Reviewed 2 days ago via mobile

We stayed in a junior suite in this hotel. The suite was spacious with lots of amenities including, believe it or not, a massage lounge chair. The bathroom is huge and very well appointed, and there is a guest powder room. Even with a roll...More

Thank Arknwarrior
Reviewed 2 days ago via mobile

Well located, next to subway. The rooms are great, the service is wonderful, nice indoor restaurants and great breakfast buffet. I arrived very early due to flight arrival, but they arranged for me to get a room as soon as possible.

Thank Dani G
Reviewed 1 week ago

The services here is excellent, the staffs is very friendly. When I request them to prepare some items for me, they able to provide me with extra and they are very caring. I would like to give a big thanks to the staffs there, especially...More

Thank WilliamLow8
Reviewed 2 weeks ago via mobile

Check-in understaffed and slow. Lounge bar understaffed. Need to go to the bar yourself every time. Rooms severely run down. See pics. Bed smells of sweat and urine. The Westin franchise is sub-five star at many China locationsMore

Thank Jones888
Response from Westin_Chaoyang, General Manager at The Westin Beijing ChaoyangResponded 2 weeks ago

Dear Jones888 Thank you for taking the time to give feedback to us via TripAdvisor. I have seen your posted photos would like to reconfirm with you as I don’t believe they are taken from our hotel. I would appreciate if you could get in...More

Reviewed 2 weeks ago

Modern hotel with helpful staff. I stayed just over one month, Had a few minor issues but the staff and hotel managers reacted well to resolve issues and make my stay pleasant. The corner suite room was spacious, efficient layout, good amenities, a foot massager...More

Thank Dennis P
Response from Westin_Chaoyang, General Manager at The Westin Beijing ChaoyangResponded 2 weeks ago

Dear Dennis P Thank you for sharing with us in such a comprehensive way about your stay experience via TripAdvisor. We are really excited to learn that you are satisfied with our spacious renewal room, well-equipped WestinWORKOUT®, convenient location, food & beverage offerings and staff...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$201 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#30 Luxury Hotel in Beijing
#52 Romantic Hotel in Beijing
#538 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$201 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#30 Luxury Hotel in Beijing
#52 Romantic Hotel in Beijing
#538 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (561)
Room & Suite (168)
Dining (39)
Pool & Beach (9)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
John S
24 January 2017|
AnswerShow all 4 answers
Response from Westin_Chaoyang | Property representative |
Dear John S, Greetings from The Westin Beijing Chaoyang! Regarding the room amenity you've asked, we do have minibar in our guest room for you to cool the drinks and hope this is what you need. Should you need any further... More
0
Votes
Stephanie L
29 December 2016|
AnswerShow all 3 answers
Response from Westin_Chaoyang | Property representative |
Dear Stephanie L, Greetings from The Westin Beijing Chaoyang! Regarding the airport transportation you’ve asked, our Concierge Team would love to help you with the arrangement. Well appreciated if you could tell us your... More
1
Vote
Emworth
12 March 2016|
AnswerShow all 7 answers
Response from Gordonb B | Reviewed this property |
Yes they do allow early check in against a fee. I suggest you contact the hotel directly.
1
Vote
Room Tips
"Best View, Best Service, Nice & Caring"
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"High floor, less noise."
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"Make sure they know your Starwood status when you check in"
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"corner rooms facing highway(ring road) in higher floor."
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