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The Westin Beijing Chaoyang

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#36 of 6,243 Hotels in Beijing
Certificate of Excellence
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1,111 Reviews from our TripAdvisor Community

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Showing 676: English reviews
DC
Reviewed 3 days ago NEW

Attended company's annual chinese new year dinner and stayed at this hotel. Room is spacious and bright with full wall of window facing east. Lobby cafe is nice. Breakfast buffet is substantial and service was attentive. Bathroom also good size with a nice shower and full bathtub. The hotel is also located very close to the US Embassy and is...

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Thank rbrech
Reviewed 6 days ago NEWvia mobile

Good hotel, excellent room on 24th floor. Free wifi that works in room. The hotel is near the metro as well, so with one transfer you can be in Tenenman Square in 30mins. There is a shopping mall mostly restaurants across the road. The breakfast was very good.

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Helpful?
Thank Trevor M
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Trevor M, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! So glad you were able to have an enjoyable experience with us. We look forward to welcoming you back in the near future. Be Well! Be Westin! David Ness General Manager The Westin Beijing Chaoyang

Los Angeles, California
Reviewed 3 weeks ago

I was here for a week on business and had a good experience. The service is great and the hotel amenities were quite good. The gym here is excellent, as are the restaurants ABOVE the lobby. The coffee shop in the lobby is mediocre and horrifically overpriced. The location seemed a little awkward to get out to night spots, restaurants,...

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Helpful?
Thank geoffbund
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear geoffbund, Thank you for your review. It is pleasant to hear that you enjoyed our great service, good amenities, excellent gym and nice restaurants, and I suggest you could also try the Chinese dishes at our Chinese restaurant Zen5es at 4th floor next time. We are sorry that our coffee was not up to the standard you expected and...

Houston, Texas
Reviewed 3 weeks ago

Hi everyone, here is my review to hotel Westin in Beijing. Food is good food in the buffet resturant. and the location is really really good. you can go basically anywhere from here. Or even within walking distance.

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Helpful?
Thank ctodee
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear ctodee, Thank you for sharing your enjoyable experience on TripAdvisor. It is good to know that you liked our buffet restaurant Seasonal Tastes, and the convenient location provided you the easy accessibility. Next time, you can also have a try on the other types of cuisine that we offer in other restaurants of the hotel. We look forward to...

Seattle, Washington, United States
Reviewed 3 weeks ago

This is a nice hotel. There are 2 Westin's in Beijing. This one is referred to by some locals as Obama Westin because this is where the president stayed when he visited. The rooms are a tad on the smaller side but still very well appointed. Being an SPG member gets you a high floor, Views facing the city are...

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Helpful?
Thank S0by
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear S0by, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang. So glad that you were able to experience the well-appointed room, complete SPG recognition, nice city view and attentive staff service. We look forward to welcoming you back in the near future. Be Well! Be Westin! David Ness General Manager The Westin Beijing...

Reviewed 4 weeks ago

First, the location is great. Just off the Third Ring Road (East), a hop away from the Airport Express and the Line 2 subway is just under the hotel. An excellent option to and from the airport on occasions when traffic becomes challenging. Older property but well kept. Most importantly, warm and caring staff. They remember you by name. On...

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Helpful?
Thank Koney H
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Koney H, Thanks for your kind comments about your recent stay with us. We really appreciate the transportation tips you provided, which were very useful to guest who didn’t know our hotel as well as you do. Rest assured that we have already shared your recognition during our meeting and will definitely let Laura and Westin Executive Club team...

Reviewed 18 December 2016

I was here twice recently for business travel, and both times were a good experience. The location is very close to the offices that I was visiting so it was easy for me to get to the office as well as to numerous restaurants by walking. The room was well appointed, clean, generous breakfast buffets, and attentive service, all of...

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Helpful?
Thank AgricTraveler1
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear AgricTraveler1, Thank you for always choosing The Westin Beijing Chaoyang! At Westin, every element of your stay is created to leave you feeling better than when you arrived. All of our Team Members are dedicated to providing instinctive and highly personalized service that brings you a memorable experience. We look forward to welcoming you back in the near future....

San Francisco, California
Reviewed 7 December 2016

Checked in at 5.30 pm after a long 12 hour flight to be told that the room wasn't ready ( check in was 3 pm). No acknowledgment of SPG Platinum Status, no upgrade. The room eventually took 70 min - no apology nothing. I just too tired to even complain. Not what one would expect from a Westin - hotel...

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1Thank rs231
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear rs231, We are very sorry that you experienced an undesirable stay and level of customer service with us. The problems you mentioned with check-in have been addressed and your feedback will help us improve. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. Be...

Hammel, Denmark
Reviewed 3 December 2016

This was my third stay at this hotel, and I must say that it is turning out to be one of my all-time favorite hotels. The staff is very professional and quite helpfull and it is a pleasure to be met by them. The room I got was almost Scandinavian-like, where the things that are there are the ones you...

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Helpful?
Thank JorgenHelstrup
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear JorgenHelstrup, Thank you for always choosing The Westin Beijing Chaoyang! We really appreciate your recognition and we are pleased to hear that you enjoyed our stylishly designed room facility and delicious International breakfast. Hope to see you again soon. Be Well! Be Westin! David Ness General Manager The Westin Beijing Chaoyang

Riverdale, New York
Reviewed 1 December 2016 via mobile

Stayed @ Westin Beijing Chaoyang for almost a week. The experience started with the hotel car service picking me up at the airport, right outside my plane, a hotel person walked me through security, immigration, and "handed" me to a hotel driver outside the terminal. Next, upon our arrival to the hotel, another person greeted me by name, had the...

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1Thank Me-Like-World
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Me-Like-World, Thanks for your kind comments about your recent stay with us. So glad you were able to experience our attentive service from our passionate staff and complete facility. Rest assured we have already shared your appreciation with our team and all of us felt very much encouraged. Hope to see you return again soon. Safe travels. Be Well!...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: €124 - €246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Reservation Options:
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin
Hotel Style:
#22 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#33 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#150 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Beijing Chaoyang staff and other travellers.
3 questions
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Taos, New Mexico, United States
over a year ago

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Questions? Get answers from The Westin Beijing Chaoyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i stayed in 2920 - facing east and the Kempinski and Four Season hotels”
 of 5 bubbles rbrech, 20 Jan 2017 | Read review
“quiet floor”
 of 5 bubbles ctodee, 2 Jan 2017 | Read review
“I like the corner rooms, especially the XX05 and XX10. These are rooms with the view of the Third Ring Road and the CCTV Tower.”
 of 5 bubbles k0neyh, 20 Dec 2016 | Read review
“No room is a bad room. Explain what you want and they will help choose the most appropriate and suitable.”
 of 5 bubbles justings, 22 Nov 2016 | Read review
“rooms facing the highway have nice views”
 of 5 bubbles dvr2020, 9 Nov 2016 | Read review
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