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Reef Hotel

421 reviews
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Traveller (358)
Room & Suite (66)
Pool & Beach (58)
Overview
  • Excellent21%
  • Very good39%
  • Average22%
  • Poor7%
  • Terrible11%
Travellers talk about
“pool bar”(13 reviews)
“nyali beach”(7 reviews)
“live band”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (421)Write a Review
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1 - 5 of 307 reviews
Reviewed 5 days ago

Though the rooms and linens are not as expected but for the price what we have paid is good enough. Place is very neat and Clean, surrounded by greenery with nice breeze. Grill bar is excellent and worth trying fresh fish items.

Thank selvapsk
Reviewed 1 week ago

The hotel is good and its a long Indian ocean . you can actually enjoy both the hotel activities and the ocean activities too .you cant get bored here. there food are also good kudos to there chefs. i hate the fact that my things...More

Thank Justice O
Response from tenga, General Manager at Reef HotelResponded 1 week ago

Dear Justice, Thank you for the time taken to review our property. Your observations as a GUEST are critically important to us as it points us in the right direction in solving issues that detract from the overall experience. I will personally make sure that...More

Reviewed 2 weeks ago

Average food, average accommodation, average facilities. Our AC kept tripping and we were informed that it was as a result of the high load on the current - why not just fix it, maybe get a three phase meter or something, I'm not an electrical...More

Thank Liz K
Response from tenga, General Manager at Reef HotelResponded 1 week ago

Dear Liz, Thank you for the info provided in your review. A great pity your concern was not escalated to the point where i was personally made aware of the AC and cover charge issue (Moonshine) you have raised. My sincerest apologies that your complaints...More

Reviewed 2 weeks ago

We've had such a wonderful vacation at the Reef Hotel during the holidays!! The hotel has an excellent location, close to the Mombasa city centre, and is only 20 minutes from the airport -- not to mention the fact that it is minutes away from...More

Thank Gee D
Reviewed 3 weeks ago

With my wife and two teenage daughters we expected to have two memorable nights at a beach hotel that never was. The hotel rooms did not smell of freshness. The beds were squeaky not to mention the towels that were worn out /discoloured. We moved...More

Review collected in partnership with this hotel
Thank vincento639
Response from tenga, Management Team at Reef HotelResponded 2 weeks ago

Dear Valued Guest, Greetings from Reef Hotel Mombasa, Guest reviews are dealt with utmost importance by our team as every suggestion is an opportunity for growth. However, it disheartens us to know that your stay with us wasn’t at par with your expectations. We assure...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$79 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Mombasa
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$79 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Mombasa
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (358)
Room & Suite (66)
Pool & Beach (58)
Dining (25)
Hotel & Grounds (222)
Bathroom (9)
Questions & Answers
Ask a question
Philip F
24 October 2016|
Answer
Response from Lawrence N | Property representative |
yes its near ocean
0
Votes
chepkinoiyoagrovet1
3 October 2016|
AnswerShow all 2 answers
Response from joe e | Property representative |
Hi Dominic, Thanks for contacting us. Herewih find our contacts; Joshua Elloga Reef Hotel P.O Box 82234 Mombasa Tel: +254 703 446 940/ +254 722 205 918/ +254 736 474 005/ +254 0202 039707/ +254 0202 651230 Mob... More
0
Votes
nyarmusungu
23 May 2016|
AnswerShow all 3 answers
Response from Amir H | Reviewed this property |
Rooms are ok, target superior rooms they are a bit better than standard rooms both are a bit poor. Good animation team and pool activities. All inclusive basis is amazing. Food is ok sometimes a lot of local food. Amazing... More
1
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Room Tips
"sea and swimming pool view is good"
Read review
"Room 209 has a good view of the beach"
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"Sea view all rooms are large"
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"The superior rooms"
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