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25/12/2017 26/12/2017
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    Reef Hotel

    Nyali beach | off Mount Kenya Road, Mombasa 82234-8010, Kenya
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    25/12/2017 26/12/2017
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    Traveller (345)
    Room & Suite (65)
    Pool & Beach (51)
    Overview
    • Excellent22%
    • Very good39%
    • Average22%
    • Poor6%
    • Terrible11%
    Travellers talk about
    “pool bar” (13 reviews)
    “nyama choma” (3 reviews)
    “nyali beach” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (408)
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    1 - 5 of 298 reviews

    Reviewed 5 days ago

    Stayed for a conference and decided- never again. It is a run down facility that has lost its glory. No amenities in the room other than two small pieces of soap, very old dirty looking towels , toilet seat covered in urine. It was a...More

    Thank Melancholic_Joy
    Response from tenga, General Manager at Reef HotelResponded 4 days ago

    Dear Valued Guest, I would like to personally apologize for the series of incidences that you experienced during your stay with us. I will look into each issue that you have noted, in an attempt to correct and improve our hotel. we strive each and...More

    Reviewed 1 week ago

    Been 3 times to Reef hotel in the last 10 years, We had a lovely stay at the hotel and the treatment that we got from staff was excellent and professional as ever, from the staff at the reception to the waiter / waitress to...More

    1  Thank _jitendra_varsani
    Response from tenga, General Manager at Reef HotelResponded 1 week ago

    Dear Guest, Greetings from The Reef Hotel Happy guests and happy reviews are the highest form of reward and we thank you for sharing the same with us :) Thank you for sharing your feedback, We are pleased to know that our warm hospitality, excellent...More

    Reviewed 4 weeks ago

    Stayed in late OCT to early November for a week and the experience was nothing short of horrible. The room I was allocated 23.... has certainly seen better days, rusty faucets, the tv doesn't work, the balcony door doesn't lock into place, noise from the...More

    Thank DannyGM
    Response from tenga, Online Marketer at Reef HotelResponded 4 weeks ago

    Dear Valued Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Unfortunately, we...More

    Reviewed 25 October 2017

    An old establishment that is well maintained and conveniently located. It’s in close proximity to shopping malls, other clubs and restaurants. The staff are extremely friendly and go out of their way to help. The bar at the beach christened the Moonshine is a must...More

    Thank Elly N
    Response from tenga, Online Marketing at Reef HotelResponded 3 weeks ago

    Dear Guest. I appreciate your positive feedback about our hotel and I am very pleased to hear that our staff made your stay pleasant. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area...More

    Reviewed 16 October 2017

    The place is not bad, but a bit overpriced for what it is. Breakfast is excellent though. It is at the beachfront, but the the beach doesn’t belong to the hotel. What makes other locals come and stare at you when you swim or sunbathe....More

    Review collected in partnership with this hotel
    Thank tanyad438
    Response from tenga, General Manager at Reef HotelResponded 18 October 2017

    Thank you for the feedback. All the beaches in Kenya, actually all east Africa are public beaches and we can not prevent people using them. The hotel has a large garden thats raised up and very private , so as you saw we have lots...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$84 - US$234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 On the Beach Hotel in Mombasa
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 146
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Priceline, Orbitz, Hotwire, Cheap Tickets, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Reef Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa
    • Also Known As
    • Reef Hotel Mombasa
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    Traveller (345)
    Room & Suite (65)
    Pool & Beach (51)
    Dining (22)
    Hotel & Grounds (220)
    Bathroom (9)
    Nearby
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    Ask a question
    Questions & Answers
    Philip F
    24 October 2016|
    Answer
    Response from Lawrence N | Property representative |
    yes its near ocean
    0
    Votes
    chepkinoiyoagrovet1
    3 October 2016|
    AnswerShow all 2 answers
    Response from joe e | Property representative |
    Hi Dominic, Thanks for contacting us. Herewih find our contacts; Joshua Elloga Reef Hotel P.O Box 82234 Mombasa Tel: +254 703 446 940/ +254 722 205 918/ +254 736 474 005/ +254 0202 039707/ +254 0202 651230 Mob... More
    0
    Votes
    nyarmusungu
    23 May 2016|
    AnswerShow all 3 answers
    Response from Amir H | Reviewed this property |
    Rooms are ok, target superior rooms they are a bit better than standard rooms both are a bit poor. Good animation team and pool activities. All inclusive basis is amazing. Food is ok sometimes a lot of local food. Amazing... More
    1
    Vote
    Room Tips
    "Sea view all rooms are large"
    Read review
    "The superior rooms"
    Read review
    "club-musikk til 05.00 på lørdager."
    Read review
    "Sea facing rooms are nice and the block on the right is the best as its far away from the pool area which..."
    Read review
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