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Serena Beach Road Shanzu, Mombasa 80100 Kenya
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Dining (4)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#8 of 121 in Mombasa
Location
Cleanliness
Service
Value
The apartment is a short walk from the beach and enjoy the cooling sea breeze. Staying in any of our rooms not only gives you access to the stunning views but also avails unmatched serenity. Whether you are on holiday or business we have what you are looking for. The rooms are spacious for unrestricted movement. The development has actually been modified to suit our physically challenged guests either on wheel chairs or otherwise. We care enough to think about your mobility inside the rooms, balcony and corridors. That is why we have a wheel chair raft on the balcony. Using the walkways around the property and corridors is hustle free. The kitchen has all the basic necessities at your disposal including a refrigerator, microwave, cutlery glassware, cooking utensils and diner sets. We have developed bathrooms that are conscious about the movement of the physically challenged ensuring they are safe and spacious.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Free breakfast
Bar / lounge
Restaurant
Children Activities (Kid / Family Friendly)
Room features
Air conditioning
Room service
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
54Reviews1Q+A16Room tips
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Most Recent
Stella M wrote a review Dec 2019
Nairobi, Kenya1 contribution
Right from the gateman, manager, owner very RUDE, terrible customer service, very filthy pool, the rooms are not well done, no place to even hang towel in the bathroom or a rack to place suitcase, No DRINKING WATER even after asking several times which is less than a dollar, Nothing good about the apartment, not worth to spend your time there. book at your own RISK!
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Date of stay: December 2019
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J.M. M wrote a review Nov 2019
Nairobi, Kenya100 contributions31 helpful votes
What the hotel has really done about is good photography. The online images of the facilities look amazing. However, truth on the ground is a bit different. My reservation was easy and they are good in communication and followup. However, the indicated location of 'near Serena' and 'near the beach is misleading. The facility is a bit hidden in some bushy area with bad muddy road which might not look safe to walk. The apartments are spacious yes. However, the general facility looks poorly finished with badly finished/painted walls, open sockets, missing drainage vent covers. Bed and mattress were a disappointment. The water is extremely salty and bathing was almost impossible as soap could not lather. Only a single bottle of water 500 mls is offered despite Mombasa heat, so buy your own water. My balcony door had no inner ledge and only that I was in second floor, it would have been impossible to convince me am safe. One had to have windows closed as the facility is surrounded b bushes which breed mosquitos. Cleaning was not thorough and only ne towel was provided and had a wet feel. The TV is an old analogue set with limited local channels which are mostly blurred. No other entertainment provision. WiFi was stable though. Breakfast was bare and same options every morning. Nothing unique but basic options. On the positive, they drop guests going to nearby hotels for conferences with their own vehicle. The swimming pool was a big relief. It is clean and well maintained. Staff too are friendly and warm despite the challenges.
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Date of stay: November 2019
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Trip type: Travelled
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Linah K wrote a review Mar 2019
3 contributions
Very serene place with great views. Clean rooms and amazing and polite staff. The pool was well maintained and clean. The food was delicious and prepared fresh as you order. I will definitely be back.
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Date of stay: March 2019Trip type: Travelled
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ANN Nyaga wrote a review Jan 2019
2 contributions
It was absolutely amazing staying at Nightingale Apartments Hotel in Serena, Shanzu. The staff are very friendly and professional, great food, serene, a walk to the beach and a lovely pool to take a dip! the wifi connection was good , perfect for working and calling my friend. I loved the modern fittings and equipment in the kitchen and once in a while when not dinning at their restaurant i could cook. my evenings watching the sunset was a magical experience!
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Date of stay: January 2019
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Service
Trip type: Travelled
Room Tip: All rooms seem to be the same, however you can directly contact the ever present team should you...
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kwagtmans wrote a review Aug 2018
Breda, The Netherlands9 contributions
The appartments are very spacious and clean. Nice cool swimmingpool, good food and friendly staff and good service. Shower was warm but not a lot of water pressure. Only the location is a bit far from everything.
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Date of stay: July 2018
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Trip type: Travelled
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Maggs417 wrote a review Aug 2018
Bristol, United Kingdom1 contribution
The apartments are spacious,comfortable and very clean. the staff are very friendly and helpful.location is quiet yet close to amenities. Very family friendly. The restaurant serves delicious fresh food. Really enjoyed my stay there.i highly recommend it.will definitely visit again.
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Date of stay: July 2018Trip type: Travelled
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Gakenia wrote a review Mar 2018
Nairobi, Kenya6 contributions4 helpful votes
To many rules for a holiday in coast. You cannot drink by Pool side, you can have glasses by pool side. This rules seem to be at the discretion of the manager. She is rude, abrassive and condensending. I pay to stay here you are not doing me a favour
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Date of stay: March 2018Trip type: Travelled
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sandraT1420KB wrote a review Dec 2016
Essex, United Kingdom7 contributions5 helpful votes
I have been here for 3weeks and have 1week remaining. From the day we arrived the hospitality here has been amazing. The chef makes delicious dishes, nothing is too much trouble for him. The restaurant staff "Carol and Michael" are wonderful, they are extremely attentive and exceptionally polite. Office staff are equally helpful and polite. Swimming pool is beautiful, lovely and clean. Apartments themselves are extremely spacious and comfortable. To sum up, the Nightingale is great value for money and we have been coming here since 2012 regularly.
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Date of stay: December 2016Trip type: Travelled
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NancyWrenshall wrote a review Dec 2016
Vancouver, Canada24 contributions15 helpful votes
From the time I was picked up at the airport by Harrison, to the check in the next day (I arrived VERY late), the friendly and attentive staff in the restaurant, everyone at the nightingale made sure my stay was excellent. I was very well looked after and anything I needed was immediately looked after.
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Date of stay: November 2016
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Trip type: Travelled
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philspencer8888 wrote a review Nov 2016
Fareham, United Kingdom1 contribution
All the staff polite and friendly,I have returned to Nightingales time and time again.Having stayed at various other hotels and apartments this is one of the best,value of money and great service,dont listen to the local taxi drivers as they have a hidden agenda e.g they get commission to take you some where else.On the three occasions I have stayed at Nightingales I have felt safe and never had any issues,i will return again for sure.Also the power cut out at night has been sorted so just the normal Kenyan power cuts but that's Africa,the generator cuts in no problem,
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Date of stay: November 2016
Location
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Trip type: Travelled
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PRICE RANGE
US$55 - US$68 (Based on Average Rates for a Standard Room)
LOCATION
KenyaCoast ProvinceMombasa
NUMBER OF ROOMS
27
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Frequently Asked Questions about Nightingale Apartments
Which popular attractions are close to Nightingale Apartments?
Nearby attractions include Haller Park (5.9 km), Bamburi Beach (5.1 km), and Nguuni Nature Sanctuary (6.5 km).
What are some of the property amenities at Nightingale Apartments?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Nightingale Apartments?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Nightingale Apartments?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Nightingale Apartments?
Yes, free parking is available to guests.
What are some restaurants close to Nightingale Apartments?
Conveniently located restaurants include Cafesserie Mombasa, Monsoons Restaurant, and Yul's Restaurant.
Are there opportunities to exercise at Nightingale Apartments?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Nightingale Apartments?
Many travellers enjoy visiting Jumba la Mtwana (3.8 km).
Is Nightingale Apartments accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.