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Kwashibu Rd. Off Moi Avenue, Mombasa 80100 Kenya
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#41 of 116 in Mombasa
Location
Cleanliness
Service
Value

Finding an ideal small hotel in Mombasa does not have to be difficult. Welcome to The Regency Park Hotel, a nice option for travellers like you.

Given the close proximity of popular landmarks, such as Mombasa Tusks (0.1 mi) and Shree Cutch Satsang Swaminarayan Temple (0.1 mi), guests of The Regency Park Hotel can easily experience some of Mombasa's most well known attractions.

As your “home away from home,” the small hotel rooms offer a flat screen TV, air conditioning, and a mosquito net.

Guests have access to 24 hour front desk, room service, and newspaper while staying at The Regency Park Hotel. In addition, The Regency Park Hotel offers an on-site restaurant, which will help make your Mombasa trip additionally gratifying.

When you’re feeling hungry, be sure to check out Jahazi Coffee House, MNKafé, and Cafe Mocha, which are some cafes that are popular with locals and out-of-towners alike.

Plus, during your trip, don’t forget to check out some of the popular historic sites, such as Old Town and Leven House.

The Regency Park Hotel looks forward to welcoming you on your visit to Mombasa.

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Property amenities
Restaurant
Airport transportation
Business Centre with Internet Access
Baggage storage
Mosquito net
24-hour front desk
Dry cleaning
Laundry service
Breakfast in the room
Special diet menus
Car hire
Newspaper
Non-smoking hotel
Shared lounge / TV area
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
VIP room facilities
Clothes rack
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
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Room types
Bridal suite
17Reviews0Q+A4Room tips
Traveller rating
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Alex M wrote a review Dec 2019
Nairobi, Kenya1 contribution
The hotel doesn't have what is posted online. The AC doesn't work, the fans in room make noise. And the tv is old generation. Visitors beware. If you dont check in they will run your credit or visa card and wont refund your money. Be careful alex.matasi.am@gmail.com. For more confirmation. They promise to refund your money but when they are sure you have traveled back the wont do it.
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Date of stay: December 2019Trip type: Travelled
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Response from regencypark2016, Front Office Manager at The Regency Park Hotel
Responded 4 Dec 2019
Hi Alex, We have noted the contents of your complains since a customer is always right however what transpired is not what you have written. Kindly note you booked a non refundable booking via booking.com whereby the payment is done before client checks in.We Could not refund your money until we get confirmation from booking.com. The Hotel manager Requested you to be patient until we get go ahead for your refund from booking.com. We later received an email from booking.com for your refund.We requested you to provide us with your mobile number so that we can do the transaction but you failed to do so, you went ahead to tarnish the name of the hotel on the sites of booking.com and TripAdvisor. Kindly note that Hotel did not refuse to refund your money as we are still waiting to receive your mobile number for transaction, otherwise we are very sorry for any inconvenience caused. Best regards, front office desk.
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J.M. M wrote a review Sep 2019
Nairobi, Kenya100 contributions31 helpful votes
Nothing special really. A typical budget hotel. One unique thing though is how friendly and warm staff are. Breakfast is reasonable for the price. Rooms can be noisy especially over the weekend as the facility is right along a busy street. There are however good places to sample around the hotel like Casablanca Club, Camel's Joint restaurant etc. Would recommend it on a budget travel.
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Date of stay: August 2019
Rooms
Location
Service
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Response from regencypark2016, Front Office Manager at The Regency Park Hotel
Responded 7 Nov 2019
Hi, We are very sorry to hear you didn't enjoy your stay with us. We truly apologize for that and assure you better services on your next visit. Looking forward to hosting you once again. Regards, Elizabeth
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Kishen R wrote a review Sep 2019
Nairobi, Kenya11 contributions2 helpful votes
Stayed 5 Nights here... Staff are really nice but the place is pretty run down. My bed was not so bad but the paint on the walls was coming off and the room has a lot of dirt in visible corners of the room... The toilet looked like it was just being cleaned for the fun of... Rusty shower etc... It's a last option stay for me in that case
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Date of stay: September 2019Trip type: Travelled
1 Helpful vote
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Response from regencypark2016, Front Office Manager at The Regency Park Hotel
Responded 7 Nov 2019
Hi, Thank you for having chosen Regency Park hotel during your visit to Mombasa. We welcome your review which gives us insight of what guests expect from us and thus ultimately enable us to improve our services. We are glad to let you know that we are just about to start a major renovation of the hotel which will sort out the issues and mistakes raised. We have taken very serious step to report this and would want to assure you it has been addressed as well and promise you better service next time. Thanking you in advance and looking forward to hosting you and your family again .
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Purav Shah wrote a review Jul 2018
Nairobi, Kenya7 contributions1 helpful vote
The Regency Park Hotel is a cosy and comfortable place to stay with a decent accommodation at an affordable price. Located in the heart of Mombasa city where most of the tourist attractions and Mombasa night life are in close proximity. Food and services offered are decent as well while the staff is very welcoming and friendly.
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Date of stay: July 2018Trip type: Travelled
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Response from regencypark2016, Front Office Manager at The Regency Park Hotel
Responded 20 Aug 2018
Hi ShahPurav, Its a delight to read such a review. Your words truly describe what Regency Park Hotel is. What a joy to know that you had an overall great stay and that we met your expectations. My team and I take soo much pride in this review and we are truly encouraged to do even better. Thank you very much .
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Jannerson Xavier wrote a review Jan 2018
Sao Paulo, SP10 contributions51 helpful votes
Honestly, the only good side of this hotel was the location and the fact that it had available rooms for Christmas. The service isn't very good, the room is ok and the breakfast is not good at all. Once again, stay only if location is your priority, it's a 10min walk from Fort Jesus and the Old City.
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Date of stay: December 2017
Location
Cleanliness
Service
Trip type: Travelled
3 Helpful votes
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Response from regencypark2016, Front Office Manager at The Regency Park Hotel
Responded 30 Jan 2018
Dear Jannerson, Thank you for choosing Regency Park Hotel for your stay. We appreciate for the feedback and apologize where we never met your expectations. Kindly note we have noted down your views which gives us light on improving our services. We are very sorry for side of breakfast and hoping to serve you better next time. Thanking you in anticipation. Regards, Elizabeth 0729555587
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Armando M wrote a review Jul 2017
Moita, Portugal94 contributions6 helpful votes
Let me use a bullet drive approach: 1. The room (a triple bed) was clean and nitty with the AC and TV working properly; 2. The beds were all confortable and the sheets were changed in the following day; 3. The restaurant ambiance, at dinner time, is a little bit depressive and for those who don´t like indian menu, the option is look outsider the hotel. However the price is cheap. 4. The breakfast options are nice and in level for a hotel this category; 5. They provide us in no time a driver to go to Diani. 6. The bathroom didn´t had a contained area for the shower, so whenever anyone used it, the entire bathroom floor became wet and slippery. 7. The rubber and used slippers at bathroom entrance is not nice, hygienic and practical
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Date of stay: July 2017
Rooms
Service
Sleep Quality
Trip type: Travelled
Room Tip: Room with a bathroom with a shower contained space in order not to splash
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Response from regencypark2016, receptionist at The Regency Park Hotel
Responded 31 Jul 2017
Good afternoon, Thank you for having Chosen Regency Park Hotel during your visit to Mombasa. Its a delight to read such a review and your words truly describe what Regency Park Hotel is.We are pleased to know that you had an overall great stay.Thank you once again for noting down some points which gives us insight on what you expected from us and this ultimately enables us to improve our services.Am glad to let you know that we will take your sentiments positively as a way of improving and that all the major points you mentioned will be looked into and worked on immediately.Please accept our sincere apologies for any inconvenience caused and kindly urge you to give us another chance to serve you better next time. Thanking you in anticipation. Kind Regards, Elizabeth receptionist 07295555587
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Explorer 16570 wrote a review Dec 2016
Fribourg, Switzerland83 contributions79 helpful votes
I feel a bit sorry to give this place a bad rating - because the staff are really nice, welcoming and helpful. But that's about it. The rooms are small, the furnishing is really old and shabby, the bathrooms very, very basic. We were on the fourth floor, no elevator no safe escape route. With the AC running at night you'll catch a cold, without it you won't sleep because of the heat. In any case, the overall feel of this place is very befitting of Mombasa itself...
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Date of stay: December 2016
Value
Cleanliness
Service
Trip type: Travelled
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Response from regencypark2016, RECEPTIONIST at The Regency Park Hotel
Responded 3 Jan 2017
Dear Mr.Florian, Greetings from Regency Park Hotel, Thank you for having chosen Regency Park during your visit to Mombasa.We really apologize and appreciate your review which gives us an insight on what our guests/visitors expect of us and this ultimately enables us to improve our services.We are glad to let you know that we are just about to start a major renovation of the hotel which will sort out the issues and mistakes raised.Please note we have taken a very serious step on this matter and assure you that it has been addressed as well.We promise you a better service next time together with your family and look forward to hosting you once again. Kindly acknowledge our sincere apologies. Regards, Elizabeth Receptionist.
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Loice A wrote a review Oct 2016
Nairobi, Kenya20 contributions16 helpful votes
Went to the Regency park hotel for dinner. It's right in the middle of town. Easily accessible by car and on foot. The waiter was really slow. I asked for food and a glass of plain milk. The waiter brought milk that had a gallon of water added. The wifi was great though.
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Date of stay: October 2016
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Response from regencypark2016, front office at The Regency Park Hotel
Responded 24 Oct 2016
Dear Madam Loice Greetings from Regency Park Hotel, Thank you so much for taking time to write this review.Kindly we have taken note of your complain and the issue have been dealt with accordingly and swiftly.We also appreciate you for bringing this to our attention, please accept our sincere apologies for the inconvenience caused.We hope to see you once again in future because we value our customers and we know every customer is always right for his/her review.Thank you for raising this review ,it helps us serve you better we really appreciate. Kind Regards, Elizabeth front office
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Barry R wrote a review Dec 2014
Brussels, Belgium15 contributions9 helpful votes
The staff were friendly and helpful. The hotel is in a good location in the middle of the town. But you need to either take a room with air-conditioning or a room on the outside of the building. We had rooms on the inside with no windows. They were very warm and without fresh air there's no chance for them to cool down at night. I guess you get what you pay for.
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Date of stay: November 2014
Cleanliness
Service
Sleep Quality
Trip type: Travelled
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AlvinMokaya wrote a review Oct 2014
Ruaka, Kenya18 contributions28 helpful votes
I stayed here during a brief visit to Mombasa on 9th October 2014.The place is in CBD thus very convenient.I think they refurbished the whole hotel coz the reception is as inviting as the rooms.At night, its amazingly silent......I think they soundproofed the rooms. Breakfast is also good....for the price you pay (Kshs.2800 for b&b) you get buffet breakfast with cereals,fresh juice and fruits.This is an affordable place with acceptable standards.
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Date of stay: October 2014Trip type: Travelled
1 Helpful vote
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PRICE RANGE
US$49 - US$60 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Glory Grand Hotel
LOCATION
KenyaCoast ProvinceMombasa
NUMBER OF ROOMS
47
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Frequently Asked Questions about The Regency Park Hotel
Which popular attractions are close to The Regency Park Hotel?
Nearby attractions include Mombasa Tusks (0.1 km), Shree Cutch Satsang Swaminarayan Temple (0.2 km), and Senator Casino Mombasa Coast (0.2 km).
What are some of the property amenities at The Regency Park Hotel?
Some of the more popular amenities offered include an on-site restaurant, airport transportation, and room service.
Which room amenities are available at The Regency Park Hotel?
Top room amenities include air conditioning, a flat screen TV, and a mosquito net.
What food & drink options are available at The Regency Park Hotel?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to The Regency Park Hotel?
Conveniently located restaurants include Shehnai Restaurant, Singh Restaurant, and Blue Room Restaurant.
Does The Regency Park Hotel have airport transportation?
Yes, The Regency Park Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Regency Park Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Mombasa.
Are any cleaning services offered at The Regency Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Regency Park Hotel?
Many travellers enjoy visiting Old Town (1.2 km), Leven House (1.0 km), and Fort Jesus (0.8 km).