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CityBlue Creekside Hotel & Suites

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Nyali Road Tudor Creek, Off Nyali Bridge, Mombasa 82386 Kenya
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 11/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from CityBlue Creekside Hotel & Suites
Updated 11/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 103 hotels in Mombasa
Location
Cleanliness
Service
Value
CityBlue Creekside Hotel & Suites is an exemplification of CityBlue’s commitment to comfort, for both the business and leisure traveller. Situated on the tidal Tudor creek in Kenya’s historical city of Mombasa, the hotel boasts 100 rooms and suites, a bar, restaurant, fitness centre and pool garden overlooking the Indian Ocean. This landmark property’s exterior design is heavily influenced by classical Moorish architecture featuring horseshoe arches and decorative tiles. CityBlue Creekside Hotel & Suites also offers space for corporate and private events with a maximum capacity of 300 people as well as lush event gardens for intimate functions. Location CityBlue Creekside Hotel & Suites is highly sought after due to its close proximity to the Moi International Airport (10 kilometres), Miritini SGR station (15 kilometres), Central Business District (1.5 kilometres), Nyali entertainment district (10-minute walk) and its situation on the famous Tudor Creek. Further to this, many of Mombasa’s tourist locations are easily accessible from this vantage location, including the UNESCO World Heritage site of Fort Jesus and the Old Town of Mombasa, which is under consideration for the same honour. The Shimba Hills National Reserve is also less than two hours away by road
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids pool
Airport transportation
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Poolside bar
Taxi service
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Concierge
Mosquito net
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Swahili
323Reviews2Q+A100Room tips
Traveller rating
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Popular mentions
JamboHouse wrote a review 14 Jan
Lamu Island, Kenya837 contributions101 helpful votes
I spent there one night end of September after my trip to Tsavo East and Taita Hills before going back to Lamu. The Creek view rooms are big with nice views. Food was average but it's nice having dinner at the pool restaurant close to the creek although the management should do something about beach girls looking for company at the pool restaurant. Location wise it's close to famous Tamarind Restaurant and 5 minutes walking to the matatu stage for Malindi. All in all I enjoyed my stay and will come back if I need accommodation again in this part of Mombasa.
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Date of stay: September 2021
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verisko wrote a review Feb 2020
Mombasa, Kenya18 contributions27 helpful votes
Hotel's Favourite
A quiet and comfortable hotel. I enjoyed the swimming pool very much. There is a pool bar which, unfortunately, ran out of ice so I restricted myself to one cocktail only. Staff was friendly. A good breakfast with a lot of choice of Western as well as African food. They also have a small gym downstairs, although you need to pick a key from the reception to enter. There is a safe in the room, which was very handy, as I traveled on my own and did not want to carry my money or valuables with me. The room was huge! And I enjoyed the view from the balcony. The area is a bit tricky. There is a big street market just round the corner but no restaurants within a walking distance as such. I have visited the Rockwall restaurant on my first evening, which is a 20-minute walk and it seems to be the nearest place. Otherwise, a taxi or a tuk-tuk is needed to venture further out (which is not a problem, there were always plenty of tuk-tuks to flag down and it's 15 minutes to Mombasa town centre). The hotel itself has a restaurant, I had my dinner there one evening and it was OK as well. The drain in the bathroom was blocked and the air conditioning was very noisy. Make sure you check your hot water before you accept the room.
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Date of stay: February 2020
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MohG wrote a review Nov 2021
Dubai16 contributions5 helpful votes
The hotel looks beautiful from the outside i.e. The view of the pool to the beach. if only they could invest in maintenance of the property to avoid the inside of the rooms looking old and rusty especially the bathrooms. The staff were very friendly and always willing to assist. The car park and the security was a plus.
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Date of stay: November 2021Trip type: Travelled with family
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R&R wrote a review Nov 2021
Salisbury, United Kingdom18 contributions10 helpful votes
We stayed here 2 nights. The photos on Booking.com looked great, but in reality it is much more dated and unloved. The receptionist was pleasant and we checked in quickly. Our room was an ok size and had air con. The bedding was old and bobbly and the pillows were awfully uncomfortable. The mattress itself was ok to sleep on. We only had one tea cup in the room so had to request another and both of the water glasses in the room were filthy so we had to get them swapped out. Our safe didn’t work when we arrived and the door to the balcony didn’t lock either. I reported them and they were both fixed relatively quickly, (the man took 35 mins to arrive to do it). The en suite had a really bad smell, and the taps looked like they had toothpaste on them so I got an antiseptic wipe out and tried to clean it but it looked like it was actually drops of bathroom sealant. The loo seat was wonky so uncomfortable to sit on. All the furniture and fittings (in both the bathroom and bedroom) were just really worn, tired and scruffy. Breakfast was ok but limited. The fruit salad looked several day old and only half of the toaster worked. We asked for some black pepper to go with the salt but we were told they didn’t have any. The bar setting outside was ok but had limited stock. We asked for some dry white wine but they didn’t have any the first night and so we asked for them to get some for the next night - but they didn’t. We ordered 2x chicken burgers on the second evening - they took over an hour to arrive and when they did they were very dry. The hotel apparently used to be a Best Western hotel a few years ago before it became CityBlue, it doesn’t look like anything has been done to the place in years. It’s tired and unloved; it could be simply spruced up and it would make a massive difference. Eg. Someone should check the rooms before guests arrive for simple things like doors not locking, dirty glasses etc, and then they could be easily identified and fixed before any guests arrive. A hotel can still be budget whilst being clean and fresh - CityBlue was a let down. I think you will find better (but similarly priced) budget accommodation in Mombasa - I wouldn’t recommend CityBlue until they take a bit more care over it. Disappointing.
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Date of stay: November 2021Trip type: Travelled with family
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Kenny wrote a review Nov 2021
Lavington, Kenya2 contributions
Not sure where to start, but what a ridiculous hotel. To start the place is so dirty, the food so awful you need to eat elsewhere. My fiancé & I had to share just one towel & no bath mat! They run out of juice & food at the buffet both mornings, the pool area is not bad however they run out of coke, beer & cider!! We requested to move to the water view rooms however they said they were fully booked, lol no chance they were booked out. We needed a late checkout however was denied on that as well They only give you one key for the 2 of us, so every time you leave the room the aircon would shut down & the rooms are so hot without aircon All in all it’s a below budget hotel & I wish we looked at the reviews before we booked.
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Date of stay: November 2021Trip type: Travelled as a couple
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PRICE RANGE
US$65 - US$126 (Based on Average Rates for a Standard Room)
LOCATION
KenyaCoast ProvinceMombasa
NUMBER OF ROOMS
100
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Frequently Asked Questions about CityBlue Creekside Hotel & Suites
What are some of the property amenities at CityBlue Creekside Hotel & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at CityBlue Creekside Hotel & Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at CityBlue Creekside Hotel & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at CityBlue Creekside Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to CityBlue Creekside Hotel & Suites?
Conveniently located restaurants include Tamarind Mombasa, Tamarind Dhow, and Rozina Nyali.
Are there opportunities to exercise at CityBlue Creekside Hotel & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does CityBlue Creekside Hotel & Suites have an airport shuttle?
Yes, CityBlue Creekside Hotel & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does CityBlue Creekside Hotel & Suites have airport transportation?
Yes, CityBlue Creekside Hotel & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at CityBlue Creekside Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does CityBlue Creekside Hotel & Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.