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Kenya Comfort Hotel

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Kenya Comfort Hotel
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204 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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Manchester, United Kingdom
Reviewed 3 weeks ago

We stayed here for the first two nights of our Kenya/Tanzania adventure. I wasn't sure what to expect when we checked in but the room was actually really nice. Huge comfy bed, nice and cool, toilet roll in the bathroom - win. The room large too and had a kitchen area to the front. Unlike most of the hotels we...

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Helpful?
Thank Sarah S
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for taking time to post your review regarding your experience during your stay with us. We are delighted that we met your expectations. This review helps us go a long way to improve the quality of our service. We will everything possible to hasten our service delivery and look forward to hosting you once again in Nairobi. Note:...

Europe
Reviewed 30 December 2016 via mobile

It was our third stay there and, like before, Kenya Comfort provided all it promised all along: a perfect place in the very centre of Nairobi to spend a night before your safari. However this time we were offered a choice of three rooms, which was a very nice touch. I would like to highly recommend dinner on the balcony...

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Helpful?
Thank Ala Z
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Dear Sir/Madam, We take this opportunity to thank you for taking your golden time to share a little bit of your experience during your stay with us. We are happy to learn that we actually met your expectations and even beyond. We try to do our level best to ensure that we offer what we promise and at most to...

Kampala, Uganda
Reviewed 22 December 2016

This is well placed within the central business district so you can find your way using known streets. The Standard rooms were clean and the staff very welcoming and helpful. That 24 hour restaurant and WiFi were a plus. Although the WiFi connection was a bit unstable. We would have loved for the lift to be in service, but we...

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Helpful?
Thank Sylvia256
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you very much for sharing your experience during your stay with us. Sorry for the lift issue it was a routine maintenance, this being a statutory requirement. We have immediate long term plans to install a second one which will be a relief to such issues as it will also complement service delivery. Our rates are always at the...

Edinburgh, United Kingdom
Reviewed 2 September 2016

The hotel is very clean. It is also very secure with security guards on stand by 24hrs. The staff is friendly and helpful. The location is central and 2mns away from riverside shuttles going to Arusha and Moshi. The food is good and at a good price. The only downside is that it is located in a very noisy area...

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Helpful?
Thank beanss
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

We thank you for taking your precious time to write a review regarding your experience during your stay with us. Our location is very convenient to those who want to connect shuttles to Arusha and Moshi as they are right outside our door step. Noise is an issue beyond our control but it only happens on late Fridays and Saturdays...

Atlanta, Georgia
Reviewed 20 August 2016 via mobile

We stayed here for two nights prior to going to Tanzania. The location is very central and located very close to where the shuttle buses are to take you to Moshi/Arusha. The hotel seemed very secure with guards that let you into to hotel and then into each of the floors- this was both good and concerning for us. The...

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1Thank Lisa F
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review, we are delighted that our location formed part of the good experience you encountered. We are conveniently located for those who want to connect shuttles to Arusha/Moshi as they are right at our door step. Sorry for what happened to your husband after eating the papaya which was a freshly cut fruit. We are worried...

Wilson, North Carolina
Reviewed 20 April 2016

I found this hotel via the website and two of us stayed here while on a business trip. I spend several nights at this hotel on two different occasions. My room was comfortable away from home. The hotel was very clean and has the most friendly people you can meet working there.. the Manager a mr martini I think was...

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1Thank lorihoffman35
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you very much for posting a review regarding your experience during your stay with us. We are much humbled for your honest review and promise to exceed your expectation in your next visit. We are much sorry for the slow service at the restaurant but we assure you that we have worked on it and promise you for a...

Reviewed 9 March 2016 via mobile

Really good hotel in nice neighborhood with excellent cheap restaurants right beside it. The staff were really nice, especially the receptionist who was particularly friendly and helpful. Room was big and well furnished. Hotel is quiet. Breakfast was excellent. + there's a sun lounge on the roof.

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1Thank Dbrook4
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. We are grateful to learn that we met your expectations and look forward as we strive to better our quality flow of our hospitality service. John Kiriama General Manager Kenya Comfort Hotel

Chattanooga, Tennessee
Reviewed 25 February 2016 via mobile

This hotel is perfectly located in downtown Nairobi. We continued from Nairobi to Tanzania, and the impala shuttle (which goes to Arisha & Moshi) is located directly across the street. The rooms are clean and the restaurant is delightfully surprising in both its range of offerings and the quality of cuisine. Most importantly, however, the staff take genuine care of...

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Helpful?
Thank ClimbingSailor
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. We are grateful to learn that we met your expectations and look forward as we strive to better our quality flow of our hospitality service. John Kiriama General Manager, Kenya Comfort Hotel.

Dorset, United Kingdom
Reviewed 19 January 2016

Stayed here prior to starting an Intrepid Safari Trip. The staff were friendly and the place was clean but very basic. There was plenty of hot water for our shower. The absolute downer was noise. Sitting right next to a market we were not surprised by the street noise but were disturbed by it. However the racket coming from the...

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Helpful?
Thank Jan L
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for sharing your review regarding your experience during your stay with us. We take all the review very serious as the help us know whether we are meeting our guests expectations. The noise from outside is usually high during Fridays and Saturdays as those are days that city dwellers like hanging out late to have fun with friends...

Europe
Reviewed 4 January 2016

Unlike the previous stay this time the hotel disappointed us: a tiny room and even a smaller bathroom that you could hardly squeeze in. No electricity in any of the sockets. No internet access. A fire escape just in front of our window. Fortunately the reception staff were helpful and we were able to move to another slightly bigger room,...

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Helpful?
Thank Ala Z
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. Thank you and we wish to advise you that our rooms are not all standard. If you had requested our duty manager for a change we would have shifted you to another room. We invite you to stay with us and we will arrange an upgrade without any extra cost to the next room category....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available

Additional Information about Kenya Comfort Hotel

Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Region: Kenya > Nairobi
Price Range: €45 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
Number of rooms: 91
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Questions & Answers

Here's what travellers have asked, with answers from Kenya Comfort Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay there during the week and the rooms from the 3rd Floor upwards will only have a little noise getting up that high.”
 of 5 bubbles Sylvia256, 22 Dec 2016 | Read review
“choose the room to the from. the back can get alittle noisy in the early morning.”
 of 5 bubbles lorihoffman35, 20 Apr 2016 | Read review
“Trust your luck 😉”
 of 5 bubbles Alazaw90, 4 Jan 2016 | Read review
“It's a downtown hotel with buildings all around. Ask the front desk which floor & room has the best WIFI signal not all floors & rooms do.”
 of 5 bubbles 248samt, 24 Dec 2015 | Read review
“Avoid the rooms facing Monrovia street as they have more traffic”
 of 5 bubbles 791karenn, 27 Nov 2015 | Read review
5 of 5