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28/1/2018 29/1/2018
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    The Heron Portico

    Milimani Road, Nairobi, Kenya
    011 254 20 2720740
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    28/1/2018 29/1/2018
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     3 people are viewing this hotel
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    US$136
    US$127
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    Traveller (197)
    Room & Suite (55)
    Dining (21)
    Overview
    • Excellent51%
    • Very good37%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “excellent hotel” (16 reviews)
    “business trip” (19 reviews)
    “nice pool” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (543)
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    11 - 15 of 508 reviews

    Reviewed 9 December 2017

    The entire staff of The Heron Portico was always courteous, helpful and willing to accommodate any request. I'd like to acknowledge two people in particular: Sharon in the gift shop. She went overboard to make sure I had reading material and spent an endless amount...More

    1  Thank cherylmerc
    Reviewed 9 December 2017 via mobile

    Really enjoyed my stay at The Heron Portico! Very spatious and comfortable rooms, great service. What I enjoyed the most was the outstanding restaurant, serving very tasty dishes form variuos cuisines. My favourite was Indian. I would gladly return and gladly recommend it to everyone.

    Thank NemLal
    Reviewed 5 December 2017

    The Heron hotel is based in the Kilimani area, there are restaurants close by but you need to get around by taxi as you do for most of Nairobi. The good points were welcoming staff, a big reception area with sofas to chill out. If...More

    Thank rr0cks
    Response from sanjeev t, General Manager at The Heron PorticoResponded 6 December 2017

    Dear TripAdvisor Member, Thank you for sharing your views on TripAdvisor. I regret that you left dissatisfied with some aspects of our service. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. In your case, we clearly failed...More

    Reviewed 3 December 2017

    Very nice, clean and pleasant hotel with very friendly staff. Very good positioned. Spacious rooms, hotel facilities, several different menus from hotel lounge bars and pleasant staff make me feel like at home.More

    Thank Predrag M
    Response from sanjeev t, General Manager at The Heron PorticoResponded 6 December 2017

    Dear Predrag M, Thank you for taking time to share your feedback with the TripAdvisor community. We constantly strive to provide our guests with a comfortable and memorable experience and I am so happy to see that we were able to serve you well. I...More

    Reviewed 3 December 2017

    Everything was fantastic. People, the kitchen, bakery, hotel facilities, rooms and most of all, the attentive and professional staff. You have everything at disposal, including the outstanding menu, 24h room service and cakes done by outstanding chef.More

    Thank Predrag N
    Response from sanjeev t, General Manager at The Heron PorticoResponded 6 December 2017

    Dear guest, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$90 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Nairobi
    • #9 Best Value Hotel in Nairobi
    • #12 Business Hotel in Nairobi
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, Agoda, Hotwire, TripOnline SA, Evoline ltd, Cancelon, getaroom.com and HotelQuickly so you can book your The Heron Portico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Heron Hotel Nairobi
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    Traveller (197)
    Room & Suite (55)
    Dining (21)
    Pool & Beach (8)
    Hotel & Grounds (123)
    Bathroom (12)
    Business Centre & Event Rooms (7)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 169 hotels in Nairobi
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    Nearby Restaurants
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    Nearby Attractions
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    194 reviews
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    Ask a question
    Questions & Answers
    BobJohnston4561454
    30 June 2017|
    AnswerShow all 7 answers
    Response from Matthew Q | Reviewed this property |
    Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
    1
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    NatashaElkington
    27 May 2017|
    Answer
    Response from stefano s | Reviewed this property |
    I would say no.
    0
    Votes
    Google Translation
    Kriti G
    8 May 2017|
    AnswerShow all 6 answers
    Response from Kafula M | Reviewed this property |
    Shillings 2,000 get an official Taxi
    0
    Votes
    Room Tips
    "upper floors facining the street (which is not too noisy) for a nice view"
    Read review
    "choose a room away from the street for a quieter nights sleep and check air con is working"
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    "Take a yard side rooms or apartments."
    Read review
    "I've stayed in various rooms and have enjoyed my stay in any of the rooms."
    Read review
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