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The Heron Portico

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#6 of 161 Hotels in Nairobi
Certificate of Excellence
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371 Reviews from our TripAdvisor Community

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Showing 347: English reviews
A TripAdvisor Member
Reviewed 4 days ago NEW via mobile

Festus ,a fine chef adds to the enjoyment of dinning. Presents a fine breakfast and evening buffet ,the entire staff very attentive. Truly the governor of Mdalasini county .Peaceful surroundings in a vast city allows for a restful nights rest.

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Thank A TripAdvisor Member
Zhuhai, China
1 review
Reviewed 4 days ago NEW via mobile

Chef Festus. Took excellent care of us. Dinner buffet is excellent. Breakfast is superb. Fresh tossed omelets! Yes they are tossed. The hotel and staff are attentive. An incredible experience. Centrally located. Close to airport and Nairobi National Park.

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Thank wrstevensjr
1 review
Reviewed 5 days ago NEW via mobile

I found Heron service is explicitly well specially when it comes to their Front Desk Manager ....i was accepted by a Front Desk Manager Mr. David Mwaniki...he has been so cooperative and helped with gestures. I must remember my stay in particular to the professional service I got from him.. Room facilities was up to the mark Pool is hitter... More 

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Thank Kazi Mabasher H
1 review
Reviewed 6 days ago NEW

Excellent service .Restaurant staff were particularly nice and accommodating especially Veronica and Milo. THey went out of their way to be helpful and nice. This hotel has well trained staff who understand the importance of good service

Helpful?
Thank Malcolm M
1 review
Reviewed 1 week ago via mobile

The hotel is very nice And clean. The staff is kind And friendly. Servis is very good quality. The hotel has very good facilities. Food in the hotel is delicious And excelent. The chef Miloš is right master And friendly too. I recommend this hotel.

Helpful?
Thank Jiří O
A TripAdvisor Member
Reviewed 1 week ago via mobile

I enjoy my stay here thoroughly cuz of the warm hospitality, great service, good maintenance of facilities and friendly staff! Special mention to Chef Festus and Chef Milos for the yummy food experience! The best part is the warm water pool in the cold Nairobi weather!!

Helpful?
1 Thank A TripAdvisor Member
1 review
Reviewed 1 week ago

I really enjoyed it there. Traveling to Nairobi again, it would be my first choice. All I needed was there. Hotel staff was very helpful. Moreover, I consider this hotel as a safe place in Nairobi city.

Helpful?
Thank TomasTomas29
1 review
Reviewed 1 week ago via mobile

Nice hotel, perfekt servis, taste food and frendly prices. Thanks cheef cook, from your servis :-) Other staff is selfless too. I have nice memories for this time in hotel Heron portico. Realy rekonend these hotel.

Helpful?
Thank Tomas K
The Hague, The Netherlands
2 reviews
Reviewed 1 week ago

Located in the centre of Nairobi with good facilities, friendly and attentive service by all staff. Rooms clean and sufficiently equipped. A quite and reliable place to stay; good value for money. The breakfast with the omelets by Festus Sitati and his great service are the best way to start the day!

Helpful?
Thank DouglasB-NL
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Stayed here for a night post safari before flying home. Compared with the Boulevard Hotel (Nairobi) it was excellent and very well priced (great value when compared with other hotels). Great food, friendly staff and good facilities (gym and pool). Will return to this hotel if I'm ever in Nairobi again. The trip to the international airport is not far... More 

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1 Thank Greg A

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 

Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: €106 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Heron Hotel Nairobi
Hotel Style:
#6 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
#15 Best Value Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Heron Portico staff and other travellers.
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Questions? Get answers from The Heron Portico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room close to the hotel centre and not on the outer perimiters, the Wi Fi is better.”
 of 5 bubbles 727bobt, 2 Nov 2016 | Read review
“All rooms seemed fine.”
 of 5 bubbles NinaJ278, 22 Oct 2016 | Read review
“Rooms are quiet; all rooms have air conditioners”
 of 5 bubbles 119barryl, 16 Oct 2016 | Read review
“Higher floors have great views.”
 of 5 bubbles davedO2655ZA, 21 Sep 2016 | Read review
“I was upgraded to the junior suite and it was really spacious and nice.”
 of 5 bubbles kanetrac, 17 Sep 2016 | Read review
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