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The Heron Portico

565 reviews
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Traveller (217)
Room & Suite (70)
Storyboard
Overview
  • Excellent51%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (565)Write a Review
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192
46
14
5
Show reviews that mention
All reviewsfront office managerexcellent hotelbusiness tripnice pooldouble roomroom serviceheated poolspacious roomsgift shopenjoyed my stayconference facilitiesmain restaurantshort stayeast africahome away from homenairobi trafficfergus
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1 - 5 of 530 reviews
Reviewed 1 week ago via mobile

A warm welcome by William and Alex, a very comfortable nights sleep, and a really great breakfast with yummy pancakes cooked by chef Festus! Wonderful! 😋 There is nice looking pool but we didn’t try it out as we arrived late in the evening and...More

1  Thank Lisa G
Response from NEERAJ K, General Manager at The Heron PorticoResponded 1 week ago

Dear Ms.Lisa, Thank you for your positive comments. We are glad that the team 'Alex,William,Festus' made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

Hotel's Favourite
Reviewed 23 October 2017 via mobile

Every now and again you come across a property and it blows you away in all aspects. Nearly 25 days on they road and this place has done it On average we have paid about $16 AUD For a main meal group of 6 in...More

Thank Steven P
Response from sanjeev t, General Manager at The Heron PorticoResponded 31 October 2017

Dear TripAdvisor Member, Thank you for choosing to stay at The Heron Portico and for taking the time to share your review on TripAdvisor. Our constant effort all across Sarovar Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with...More

Reviewed 1 week ago via mobile

I have stayed at this hotel over the years , and seen the fantastic renovation take place. A large undertaking ! The " vibe" from the moment I entered was wonderful. As if they were waiting all day for me! Friendly , welcoming and sincere....More

1  Thank JoAnne T
Response from NEERAJ K, General Manager at The Heron PorticoResponded 1 week ago

Dear Valued Guest, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,...More

Reviewed 1 week ago via mobile

thank u Fesctus for some amazing hospitality .. some yummie breakfasts thru my stay .. 💜 .. my first time in d city n it felt home ! they take such good care of u .. a very personalised hospitality and indeed very close to...More

1  Thank vandana2708
Response from NEERAJ K, General Manager at The Heron PorticoResponded 1 week ago

Dear Ms.Vandana , My team and I are delighted that you enjoyed your stay at The Heron Portico,Nairobi. Thank you for your valuable feedback. We hope to be of service to you again in the future. Yours sincerely, NEERAJ General Manager Yours sincerely, NEERAJ General...More

Reviewed 2 weeks ago via mobile

Very nice hotel, great facilities, service / staff is wonderful (special mention to Sitati and Moses at breakfast, who are so kind and attentive!) always courteous and willing to help with everything.

1  Thank marine a
Response from NEERAJ K, General Manager at The Heron PorticoResponded 2 weeks ago

Dear Ms.Marine, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

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123456106
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$108 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Nairobi
#10 Best Value Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$108 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Nairobi
#10 Best Value Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (217)
Room & Suite (70)
Dining (24)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
BobJohnston4561454
30 June 2017|
AnswerShow all 7 answers
Response from Matthew Q | Reviewed this property |
Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
1
Vote
NatashaElkington
27 May 2017|
Answer
Response from stefano s | Reviewed this property |
I would say no.
0
Votes
Google Translation
Kriti G
8 May 2017|
AnswerShow all 6 answers
Response from Kafula M | Reviewed this property |
Shillings 2,000 get an official Taxi
0
Votes
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12
Room Tips
"recommend the rooms on the poolside."
Read review
"possibly facing away from road outside"
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"rooms on the right"
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"upper floors facining the street (which is not too noisy) for a nice view"
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