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Palacina Residence & Suites

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Traveller (117)
Room & Suite (59)
Dining (8)
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Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
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Reviews (264)
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All reviewsmoonflower restaurantlarge suiteresident tortoisesjacuzzi bathbeautiful boutique hotelmassage roomlong term stayliving roomfull kitchenstate housecouple nightsan oasisoutdoor poolmy home away from homelong flightlike coming homespent one night
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1 - 5 of 251 reviews
Reviewed 3 days ago

There is quite a bit of construction nearby, so if you stay around during the day the beautiful quiet is a little ruined. But, then again there is construction all over Nairobi just now. Staff is excellent. Some of the better food at a hotel...More

Thank grupopavek
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded yesterday

Yes indeed, Nairobi seems to be in a growth phase right now... Happily our suites have double glazed windows so thankfully any works in the neighborhood will not intrude. It was our pleasure to welcome you and hopefully the neighbouring works will be complete before...More

Reviewed 6 days ago

We were booked here by our safari travel agent the night before our flight from Wilson Airport. Our room was beautiful. Very large bathroom with 2 sinks. There was a living area and a complimentary bottle of champagne. Breakfast was a large buffet plus an...More

Thank Steveh3Texas
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded 4 days ago

Dear Steve, This is a wonderful review and a great way for our staff to start the new week! Thank you for everything and hopefully we will have the pleasure of welcoming you back to Palacina in the future. Our best wishes, Tony

Reviewed 2 weeks ago via mobile

We arrived at Palacina hotel for 1 night before beginning our Safari. This hotel is beautiful and very spacious, we felt like we should have stayed longer. The decor and amenities were excellent, they also had laundry on site which is very convenient considering the...More

1  Thank Laura B
Response from GM-TZC, Manager at Palacina Residence & SuitesResponded 2 weeks ago

Thank you for this lovely review Laura and we were very happy to welcome you to Nairobi! We wish you a safari full of wonderful memories and we hope that you will visit us again whenever you're in our neighborhood. Our very best wishes, Tony

Reviewed 2 weeks ago

I can't say enough about my excellent stay at the Palacina! After living in a number of hotels in Nairobi, it was a pleasure to settle in the Palacina. It truly felt like a home away from home: The beautiful tree-filled property, the warm and...More

Thank Yanikk L
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded 2 weeks ago

Dear Yanikk, This review has truly warmed up a rather wet and grey Nairobi morning! Thank you for visiting us and we all look forward to seeing you again. Our best wishes, Tony

Reviewed 4 weeks ago via mobile

Dear friends at the Pacacina. I had the pleasure, after having just moved to Nairobi, of spending wonderful 8 months in your beautiful establishment. Everything was impeccable but the entire team does need a special mention for the warmth, hospitality and professionalism they provide. Thank...More

Thank Hubert P
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded 4 weeks ago

Dear Hubert, The pleasure was indeed hours and we are very pleased that you had a smooth transition to Kenya. Please do keep in touch and we wish you all the best. Tony

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$210 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Nairobi
#3 Luxury Hotel in Nairobi
#6 Romantic Hotel in Nairobi
#11 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Nairobi
#3 Luxury Hotel in Nairobi
#6 Romantic Hotel in Nairobi
#11 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (117)
Room & Suite (59)
Dining (8)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
travel4life21
24 April 2017|
AnswerShow all 9 answers
Response from GM-TZC | Property representative |
Thank you for this question. The safety and security of our guests and residents is our No1 priority and you have our assurance that we take all reasonable precautions on your behalf. We are also fortunate to be located in... More
0
Votes
Pam W
12 April 2016|
AnswerShow all 4 answers
Response from GM-TZC | Property representative |
Hi Pam, Joan(above) is correct; the airport transfer is indeed chargeable and we promise a smooth and seamless trip to Palacina. Please contact us from our website should you require rates and any other information. We hope... More
0
Votes
Room Tips
"Our room had kitchen facilities which were not necessary for a one night stay but could be useful for a..."
Read review
"Luxury Penthouse is quieter, large with a lot of amenities, its real home away home!"
Read review
"Stick to international chain"
Read review
"the suite overlooking the pool"
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