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Villa Rosa Kempinski Nairobi

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Villa Rosa Kempinski Nairobi
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616 Reviews from our TripAdvisor Community

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Showing 594: English reviews
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Reviewed 3 days ago NEWvia mobile

I stayed at the Kempinski for over a week during a business trip. The staff are so professional and friendly, the accommodations are lovely, food wonderful. A wonderful experience all around, I highly recommend the Kempinski to anyone who has the opportunity to stay here.

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Helpful?
Thank Martha V
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Martha V, Many thanks for taking the time to review Villa Rosa Kempinski. It's a pleasure to read that you enjoyed your recent stay with us and were happy with your room, service and food. Thank you for recommedning the hotel and we look forward to seeing you once again in the coming days. Warm Regards Kees Heuveling

Reviewed 6 days ago NEWvia mobile

What a perfect place for a Valentine's dinner with my daughter. The Pan Asian 88. The theme was wow, the surprise red rose welcome was amazing, the glass of wine on the house....too good to be true and the food, like I have never tasted, sweet and tasty, carefully selected for the occasion. Wonderful. The friendly nature of the staff...

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Helpful?
Thank Modern M
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Modern M, Many thanks for taking the time to review Villa Rosa Kempinski. I am very pleased to read that you enjoyed Valentines Dinner at 88 Lounge and Restaurant. Thank you for commending the service and the food, we look forward to hosting you once again in the coming days. You could also try out LUCCA - Italian, Tambourin...

Nairobi, Kenya
Reviewed 1 week ago

the service was excellent however i did not enjoy the pasta yet lucca is an italian restaurant. kindly improve on the taste since the food is flat. the restaurant is very clean and the ambience is good.

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Helpful?
Thank Wendy M
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Wendy M, Many thanks for taking the time to review your dining experience at LUCCA. It's great to read that you were happy with the excellent service at LUCCA, we do want for all our guests to have the most memorable dining moments when they opt to dine with us. I am however disappointed to read that you did...

Nairobi, Kenya
Reviewed 1 week ago

Dear Amit/Mrs Godliver Omondi I want to thank you so much and your entire team at 88 Pan Asian/ Lucca for the wonderful Buffet Luncheon from starters to salads, the main and off course the presentation and the loverly deserts spread, you provided for our Pre Valentines 65 Ladies Luncheon on Friday 10th Feb 201, you did a wonderful job...

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Helpful?
1Thank kalpac99
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear kalpac99, Many thanks for taking the time to write a review on TripAdvisor. I am delighted to read that you had a great Pre Valentines lunch at the hotel, thank you for commending the food, service and the ambience. We look forward to having you and your group of girl friends over at Villa Rosa once again in the...

Kowloon
Reviewed 1 week ago via mobile

Great Business Hotel. Entry security is very intensive but safety is most important. Lobby Lounge is good for Tea/Coffee. The rooms are very impressive and clean, The staff are very prompt and serve with passion. Coffee shop has good spread of breakfast and reasonable price

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Helpful?
Thank Manoj Kumar P
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Manoj Kumar P, What a wonderful review, thanks for sharing. We are thrilled to read that you enjoyed your stay with us and were pleased with your room, the service and your experience at K Lounge. We look forward to hosting you at the hotel once again in the coming days. Warm Regards Kees Heuveling

Holon, Israel
Reviewed 2 weeks ago via mobile

This is my third visit in the hotel. Good stuff and service good rooms. I think the best hotel in Kenya but yet why I give it 4 stars? Because for such high price I expect to have much better breakfast, the breakfast is too basic one.

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Helpful?
Thank Tamir S
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Tamir S, Many thanks for taking the time to write a review on TripAdvisor. It's great to read that you have stayed with us on three occasions and enjoyed the hospitality at Villa Rosa Kempinski. It's a pleasure to also note that you consider the hotel to be the best in Kenya. We do have an extensive buffet selection...

Reviewed 2 weeks ago via mobile

It's obvious to any one who comes, dines or spends a night in this hotel why Obama would choose it as his sojourn in Nairobi. The hotel investors choose location over space & went an extra mile to add the dazzle. The rooms are well appointed though not as spacious with a superb bed, a good TV systems in case...

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Helpful?
Thank Ambrose M
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Ambrose M, It is our desire that our guests leave the hotel with only the fondest memories of their stay with us and continuous monitoring of our guests feedback is vital for our sustained success. We are delighted to note that you enjoyed our well appointed rooms, selection of restaurants at the hotel and the gym and spa facilities....

Nairobi, Kenya
Reviewed 2 weeks ago

I have the Rosa Collection membership which among other benefits includes a complimentary stay at one of their deluxe rooms. So for the weekend, we checked in after having booked the room well in advance. The room is incredibly well done, the bed is heavenly, complimentary fruit bowl. Everything was just perfect. The staff were more than willing to assist....

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Helpful?
1Thank Ty K
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Ty K, Many thanks for taking the time to write a review on TripAdvisor. We always appreciate hearing from our guests and it sounds like you did have an enjoyable stay with us. I am sure that other guests will appreciate your feedback on the benefits of being a Rosa Collection Member. We do look forward to hosting you...

Reviewed 2 weeks ago via mobile

Highly priced Arrogant staff!!! Poor service!! Belly dancer was the only thing that was half way decent. Limited coal refills and don't even try and ask to change your shisha head - that leads to you meeting the entire staff as No decision makers are hired! Avoid ! Plenty of other places that would happily take your money with a...

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Helpful?
Thank Sunny B
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Sunny B, We are in receipt of your review. As discussed during our in depth telephone conversation, i will definitely look into your areas of concern and address the same. We look forward to having the opportunity of hosting you at Villa Rosa Kempinski once again in the coming days. Warm Regards Kees Heuveling

Reviewed 2 weeks ago via mobile

First stay at Villa Rosa and what a great place to stay beautiful room, comfortable bed ,fantastic breakfast with amazing selection of different food. Great staff ,attentive and helpful. I will definitely recommend your hotel to friends and family. Thanks to the Tambourin team (roof top bar and restaurant) for taking care of us.The food was amazing,thanks Chef Hany,Oscar Oballa...

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Helpful?
Thank Eun E
Kees H, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Eun E, Many thanks for taking the time to write a review on TripAdvisor. It's a pleasure to read that you had a fabulous first stay at the hotel and enjoyed the comforts of your room, breakfast selection and service. I will definitely pass on your kind words to the entire team at the hotel, and we look forward...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Villa Rosa Kempinski Nairobi

Address: Chiromo Road, Nairobi, Kenya
Region: Kenya > Nairobi
Price Range: €243 - €448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Rosa Kempinski Nairobi 5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Nairobi
#2 Spa Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Villa Rosa Kempinski Nairobi staff and other travellers.
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London, United Kingdom
over a year ago
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Questions? Get answers from Villa Rosa Kempinski Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wouldn't complain as its excellent”
 of 5 bubbles kalpac99, 13 Feb 2017 | Read review
“Rooms facing the street can be noisy. Bring some ear plugs.”
 of 5 bubbles VictoireWang, 22 Jan 2017 | Read review
“The review was for a restaurant”
 of 5 bubbles 972raja, 17 Jan 2017 | Read review
“All rooms have the view of the city”
 of 5 bubbles Santanoo, 26 Dec 2016 | Read review
“Did not sleep there but went to have a business lunch and therefore cannot comment on rooms”
 of 5 bubbles jzero2016, 20 Dec 2016 | Read review
5 of 5