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The Boma Nairobi

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#7 of 161 Hotels in Nairobi
Certificate of Excellence
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578 Reviews from our TripAdvisor Community

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There are newer reviews for The Boma Nairobi
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Showing 530: English reviews
1 review
Reviewed 24 October 2016

The rooms are world class and clean, cable internet and hdmi interactions with the tv set possible, Good Bathrooms and toiletries.A safe and a fridge available in the rooms.Breakfast is superb a wide range of choices available and food in general is quite classy. Liked the above three with equal measure, The bath tab is taking too much space in... More 

Helpful?
Thank Philip B
Durban, South Africa
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 October 2016

We stayed overnight en route to Tanzania at The Boma Nairobi. Our initial online booking went smoothly and all post follow ups were handled with prompt efficiency. We requested an airport collection, and even though we were a late evening arrival our driver was there and the short trip to the Hotel was smooth and efficient. Our late night check... More 

Helpful?
Thank Dean S
Management response:

Thank you for your kind review of the Boma Nairobi. We are extremely excited to note that we met your expectations albeit a very short stay with us. We appreciate your warm mention of our staff hospitality and services not forgetting the room amenities and the short comfort you received while here. We trust that you will make time in... More 

Johannesburg, South Africa
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 October 2016 via mobile

The Boma is the perfect hotel for a short business trip. A perfect hotel for the business traveler that needs to get around quickly and feel secure. The breakfast didn't blow me away but the Indian inspired dinner really isn't bad.

Helpful?
Thank Poranic
Management response:

Thank you for taking time to write about your experience at the Boma Hotel. We are glad you left with a memorable mark from our services and facilities. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery to your satisfaction. Your comments about breakfast have... More 

Delray Beach, Florida
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 October 2016 via mobile

We had an extra night in Nairobi and wanted a cheap place to sleep. This hotel served its purpose. Large comfortable rooms, sub par food were it. Safe, inexpensive and that's about all I can say. Wouldn't spend more than a night but it served its purpose well

Helpful?
Thank Kyia M
Management response:

Thank you for taking time to write about your experience at the Boma Hotel. We appreciate that we were able to meet your satisfaction since this is the mission of our business. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery to your satisfaction. We... More 

Houston, Texas
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 October 2016

This was our base location upon arrival with Go Ahead Tours. I was very happy with the rooms and food. The staff were great and the hotel was well managed and very modern. The hotel is located within 20 minutes of the Nairobi Airport and is a great place to arrive and depart from

Helpful?
Thank LisaG2010
Management response:

Thank you for your support and patronage of The Boma Nairobi. We are honoured that you choose us as your preferred hospitality partner during your recent visit. We are glad to note that our staff lived up to our service promise of world hospitality with a conscience. Thank you for all your comments about the room amenities, restaurants. We shall... More 

Nairobi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016 via mobile

Nice place,good service. The food is amazing,tge rooms are excellent. The staff are friendly. Nice location,nit far from the airport and the neighbourhood is quiet,safe. Though its not very lively,the bar is always quiet😐😐

Helpful?
1 Thank Michelle V
Management response:

We appreciate the time taken to share your experience. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery and general facilities to your satisfaction. We further appreciate your concerns about our bar which we promise to work on. Thank you for bringing this to our... More 

Kamari, Greece
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2016

Staff were very friendly and helpful, the premises very secure (scanning and security checks), the rooms are spacious and comfortable. Service in the lower-ground floor restaurant needs to be improved and Wi-Fi in the rooms is very poor.

Review collected in partnership with this hotel

Helpful?
1 Thank Seán D
Management response:

Thank you very much for your kind review. We appreciate your compliments about our rooms as well as the restaurant. It is unfortunate that we did not meet your expectations in the restaurant. We are addressing this and shall endeavour to always give the best of our services as expected. This has been forwarded to the restaurant Manager for corrections.... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2016 via mobile

Was there for one night only. Closer to the airport but bit of a walk perhaps to any shopping areas nearby. Overall found it to be clean, very comfortable and staff were very efficient and prompt to follow up with one tiny hiccup during my stay. The door key and the door itself which could not be opened by my... More 

Helpful?
Thank Tanya R
Management response:

We appreciate the time taken to share your experience. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery and general facilities to your satisfaction save for the door hiccups which we are addressing. We appreciate for bringing this to our attention. We look forward to... More 

Spring, Texas
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 October 2016 via mobile

Loved my stay at the Boma! It was our home base for our trip. Very clean rooms, delicious breakfast, lunch and dinner buffets with a lot of options! The restaurant downstairs also provides a menu option if you prefer. I had the burger and it was delicious! Hair dryers and many plugs in the rooms and personal controls for AC.... More 

Helpful?
1 Thank Ikfoster
Management response:

Thank you for your support and patronage of The Boma Nairobi. We are honoured that you choose us as your preferred hospitality partner during your recent visit. We are glad to note that our staff lived up to our service promise of world hospitality with a conscience. Thank you for all your comments about the room amenities, restaurants and the... More 

Evesham, United Kingdom
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 October 2016

This hotel is situated in a position which is very handy for both JK International and Wilson airports. It was very quiet and we had an excellent night's sleep. The early morning wake up call came at exactly the right time, and there is also an alarm clock in the room as an additional reminder. We found the room to... More 

Helpful?
Thank John and Anne D
Management response:

We appreciate the time taken to share your experience. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery and general facilities to your satisfaction. We look forward to welcoming you back during your next visit to Nairobi, hopefully, in the near future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: €224 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#1 Business Hotel in Nairobi
#3 Family Hotel in Nairobi
#4 Spa Hotel in Nairobi
#5 Romantic Hotel in Nairobi
#7 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Boma Nairobi staff and other travellers.
12 questions
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Questions? Get answers from The Boma Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor is quite warm”
 of 5 bubbles Q437DCphilipb, 23 Oct 2016 | Read review
“Very good. Some improvements on the Internet connection.”
 of 5 bubbles kidusf, 30 Sep 2016 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles xtinemama, 28 Sep 2016 | Read review
“Avoid being anywhere near the executive lounge.”
 of 5 bubbles brianofarabia, 5 Sep 2016 | Read review
“Ask hotel to arrange taxi from the airport. It is cheap and safety.”
 of 5 bubbles jirivanicek, 15 Jul 2016 | Read review
5 of 5
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