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Sarova Panafric

785 reviews
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Traveller (242)
Room & Suite (96)
Dining (32)
Overview
  • Excellent29%
  • Very good45%
  • Average21%
  • Poor3%
  • Terrible2%
Travellers talk about
“tulia spa”(8 reviews)
“hot towels”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (785)Write a Review
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Show reviews that mention
All reviewsthe flame tree restauranttulia spahot towelsreception staffbreakfast buffetrooms are cleangift shopconference facilitiesvisiting nairobistayed here for one nightbusiness hotelmasai marasecuritysafarikenyaevanstraffic
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251 - 255 of 700 reviews
Reviewed 21 November 2014

The Hotel & Restaurant is on Kenyatta Ave, in the Heart of Nairobi. Continental Food is best available. It also serves Veg Meal Curry Combo very delicious menu. Ambience is great for dining. Dedicated service.More

Thank Satheeshkoll
Response from Mr_David_Gachuru, General Manager at Sarova PanafricResponded 4 December 2014

Dear Satheeshkoll, Thank you for taking the time to share your experience at Sarova Panafric. We are delighted that you experienced our Refreshing African Hospitality in terms of the culinary journey and ambience. We always strive to afford our guests with unmatched customer experience and...More

Reviewed 18 November 2014

This hotel seems to think it perfectly acceptable to move you to their sister hotel because they got greedy and overbooked. I was there for a conference and I booked in advance and had evidence of this booking being accepted. They did not like my...More

2  Thank Inkblotali
Response from 1David_Gachuru, General Manager at Sarova PanafricResponded 15 July 2015

Dear Guest, I have noted with great concern your review of our hotel and services. I would first of all like to apologize on behalf of my team for not meeting your expectations during your stay. This is not reflective of the level of service...More

Reviewed 17 November 2014

Appreciate excellent hospitality we experienced during our stay at Sarova Panafric, Nairobi, Kenya. Hotel was excellent in all respect; rooms, ambient, cleanliness, and service. The staff is very friendly, courteous, and very helpful..The breakfast was excellent.More

Thank dansm1014
Response from Mr_David_Gachuru, General Manager at Sarova PanafricResponded 4 December 2014

Dear Dans M, Thank you for taking the time to share your experience at Sarova Panafric. We are glad that you selected Sarova Panafric as your hotel of choice during your stay in Kenya and that you experienced our Refreshing African Hospitality in all respects...More

Reviewed 10 November 2014

A group of 17 persons turned up for a birthday dinner at 9.30 pm, without a booking, after a let down elsewhere, and had a most enjoyable meal at the steak restaurant. The hostess was gracious, arranged a table and our waiter was alert, efficient...More

Thank Edith M
Response from Mr_David_Gachuru, General Manager at Sarova PanafricResponded 18 November 2014

Dear Edith, Thank you for sharing your experience at Sarova Panafric, we not only appreciate feedback but also welcome it. We are delighted that you selected Sarova Panafric and are pleased to note that you enjoyed your dinner in our Restaurant. Flame Tree Restaurant is...More

Reviewed 7 November 2014 via mobile

Stayed here for 2 nights before joining tour group at a budget hotel. Great choice. Checkin seem less staff very attentive, great room and the food is amazing, had buffet breakfast and dinner. Live music on Friday evening. Would definitely stay here if in Nairobi...More

Thank Phil E
Response from Mr_David_Gachuru, General Manager at Sarova PanafricResponded 18 November 2014

Dear Phil, Thank you for sharing your experience at Sarova Panafric, it was indeed an honor hosting you. We are glad that you selected Sarova Panafric and are happy to read that you enjoyed your stay at the hotel. We are committed to exceed our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$88 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Nairobi
#12 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#22 Luxury Hotel in Nairobi
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$88 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Nairobi
#12 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#22 Luxury Hotel in Nairobi
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (242)
Room & Suite (96)
Dining (32)
Pool & Beach (14)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Sharrold O
9 August 2017|
AnswerShow all 3 answers
Response from Susan W | Reviewed this property |
As already stated $90 nightly rates cheaper on weekends, one would have to email Hotel, for current room rates.
1
Vote
Sifa K
21 February 2017|
AnswerShow all 2 answers
Response from Sarova_Kenya | Property representative |
Hello Sifa K, Thank you for your inquiry. Yes we have airport transfer service. Kindly get in touch with us on +254709111000 or our website (sarovahotels) for assistance. Kind regards, Sarova Hotels
0
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Room Tips
"rooms overlooking pool have a good view"
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"This hotel is very accessible to the airport"
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"Easy to get to all the floors as the elevators are working ultimately."
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"Select rooms with City view"
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