We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sarova Panafric

Show Prices
#20 of 164 Hotels in Nairobi
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sarova Panafric
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

730 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sarova Panafric
See the most recent reviews
Showing 654: English reviews
Nairobi, Nairobi, Kenya
Reviewed 1 August 2014

We held our ELNET Ethical Leadership and Business Conference / Awards at this hotel from 24 - 25 July 2014. Right from the point of negotiating for the room with Daniel Mutheki to the personal welcome / interest in us by John Kimondo / General Manager David Gachuru to room attendant Eric's attention to detail throughout the event, we had...

 Report
Helpful?
1Thank Peter M
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mr, Peter M, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected Sarova Panafric for your conference and are pleased to read that you enjoyed your stay. We are committed to exceeding our guests expectations and I will personally share your kind words to all the staff that you have mentioned as well...

Nairobi, Kenya
Reviewed 31 July 2014

I would like to appreciate afew of the employees at Sarova Panafric who gave us extremely good service during ELNET- ELBUCA conference held on 24th-25th July. they are 1. Daniel 2. Ann 3. Evans 4. Rachel 5. Nelson. they are truly exceptional, being cautious and helpful at all times.

 Report
Helpful?
1Thank Diana M
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Ms Diana M, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected Sarova Panafric for your conference and are pleased to read that you enjoyed your stay. I will personally pass on your appreciation to all the employees you have mentioned in your feedback, We are committed to exceeding our guests expectations and...

Nairobi, Kenya
Reviewed 27 July 2014

I have stayed as a guest on business both in a regular hotel room and an apartment unit in the back of the hotel. If you are here for an extended time, get an apartment unit - incredible value for the money. The apartment units are in the back separated from the main hotel by a pool and garden area...

 Report
Helpful?
Thank Lemma S
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Lemma, Thank you for taking your time to share your experience at Sarova Panafric, we genuinely value guest feedback. We are happy that you selected Sarova Panafric and even more pleased to read that you enjoyed your stay from the rooms to apartments to the food and also the gardens and pool. We are wholly committed to serve our...

Hermosa Beach, California
Reviewed 27 July 2014

After so many hours in transit to busy, noisy and, lets face it, kind-of-overwhelming Nairobi, it's nice to be taken care of, and that's what I was at the Sarova Panafric. The facilities may not be the newest, but the place feels special, and the staff is so incredibly gracious, you feel like you belong there. Comfortable bed. Bottled water....

 Report
Helpful?
1Thank julie_from_hb
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Ms. Julie, Thank you for sharing your experience at Sarova Panafric, we appreciate and welcome your feedback. We are delighted that you selected Sarova Panafric and that we could make you feel special. We are committed to serve our guests exceptionally and we are glad to read that you felt like you belonged here. We have noted your feedback...

Johannesburg, South Africa
Reviewed 24 July 2014

Wonderful, friendly and attentive staff ensured yet again a successful business meeting. Particular mention to Anne and her colleagues who provided such excellent service at meal times and to the ladies who kept the snacks coming!

 Report
Helpful?
Thank Nicci W
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Nicci, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected Sarova Panafric for your conference and are pleased to read that you enjoyed your stay. We are committed to exceeding our guests expectations and I will personally share your kind words to Anne and the rest of the staff. Thank you for your...

Cypress, Texas
Reviewed 24 July 2014

The panafric is an excellent hotel for stays downtown Nairobi . The security is exceptional and service excellent. All the staff is very friendly and the room very clean and comfortable. The setting is beautiful and flora lovely!

 Report
Helpful?
Thank Marty H
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Marty, Thank you for sharing your experience at Sarova Panafric, we appreciate and welcome your feedback. We are delighted that you selected Sarova Panafric and that you enjoyed the entirety of your stay. We are committed to serve our guests exceptionally and are glad to read that you found the hotel from staff to security to our landscaping excellent....

Charlottesville, Virginia
Reviewed 23 July 2014

I stayed at Sarova Panafric for 2 nights in July, and overall really enjoyed the experience. The staff were extremely courteous, the rooms well maintained, and the restaurant had excellent food. I was given a complimentary upgrade after they realized that my room wasn't ready for check-in, which was also much appreciated. The location is fairly ideal, with it being...

 Report
Helpful?
Thank Chirag J
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mr. Chiraj, Thank you for sharing your experience at Sarova Panafric, we appreciate and welcome your feedback. We are delighted that you selected Sarova Panafric and we are glad to read that you enjoyed the entirety of your stay at the hotel, from the location, rooms, dining options as well as our hotel security. We are wholly committed to...

Gainesville, Florida
Reviewed 14 July 2014

This hotel was booked for me as part of a longer trip. I was very happy with the rooms (I stayed twice, first for two nights, and a week later for one night), and the reception staff, porters, doorman, etc., were all welcoming and professional on both occasions. The guests seemed to be mostly foreigners, but the hotel restaurant seemed...

 Report
Helpful?
1Thank Macloo
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to write your review of Sarova Panafric, your comments are very much valued. We appreciate your comments regarding our facilities as well as our staff. We are wholly committed to exceeding our guests expectations. We take pride in being the first Pan African Hotel and have thus become the melting point for...

Nottingham, United Kingdom
Reviewed 13 July 2014

Both my wife and i have just returned after staying at the Sarova Panafric hotel in Nairobi. From the moment we arrived at the hotel, the magic started!! Augustine Kutoyi, in his traditional uniform, made us feel welcome with the biggest smile we have ever seen. He looked after us throughout our stay and must be complimented and promoted for...

 Report
Helpful?
1Thank Larry B
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Larry, Thank you for sharing your experience at Sarova Panafric. We take pride in serving our guests exceptionally and ensure they experience our Refreshing African Hospitality and I am glad that we made the entirety of your stay enjoyable. I am delighted to read your positive feedback and will personally share the same with the entire team who will...

Reviewed 13 July 2014 via mobile

Sarova Panafric came to my rescue when I had to change the venue for an event I had planned for three months, three days to the event. They provided excellent support, accommodated my requests despite the short notice and were critical in making the event a success. I would go back again and again.

 Report
Helpful?
Thank Harry K
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Harry, Thank you for sharing your experience at Sarova Panafric. I am delighted to read your very kind words and will share the same with the entire team. We take pride in serving our guests exceptionally and I am glad that we were able to make your event a success and you found our conferencing facilities to be excellent....

255 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (224)
Viewed
Room/Suite (48)
Viewed
Bathroom (9)
Viewed
View from Room (16)
Viewed
Dining (25)
Viewed
Pool/Beach Area (11)
Viewed
Hotel & Grounds (29)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (85)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (1)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nairobi hotels
Sarova Stanley
#8 of 164 in Nairobi
1,075 reviews
Fairmont The Norfolk
#6 of 164 in Nairobi
924 reviews
Fairview Hotel
#5 of 164 in Nairobi
1,226 reviews
Show Prices
Show Prices
Show Prices
The Heron Portico
#4 of 164 in Nairobi
424 reviews
Nairobi Serena Hotel
#3 of 164 in Nairobi
849 reviews
Nairobi Central Business District
Best Western Plus Meridian Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Region: Kenya > Nairobi > Upper Hill Estate
Price Range: €133 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarova Panafric 4*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com, Jovago.com and Agoda so you can book your Sarova Panafric reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#10 Business Hotel in Nairobi
#12 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#20 Luxury Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sarova Panafric staff and other travellers.
11 questions
Ask a question
1 month ago
3 months ago
Glasgow, United Kingdom
Glasgow, United Kingdom
11 months ago

See all questions (11)

Questions? Get answers from Sarova Panafric staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the new rooms.”
 of 5 bubbles georgehK2535WE, 16 Jan 2017 | Read review
“We stayed in room 410”
 of 5 bubbles Karen255114, 15 Jan 2017 | Read review
“Higher floors offer better views”
 of 5 bubbles alexf120, 16 Oct 2016 | Read review
“Rooms with swimming pool vieware quieter.”
 of 5 bubbles Blanka_Novakova, 15 Sep 2016 | Read review
“Choose the upgraded rooms, # x22 to x33 on each floor, for an interior, locked hallway”
 of 5 bubbles CoryT412, 6 Aug 2016 | Read review
5 of 5