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Nairobi Serena Hotel

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Traveller (450)
Room & Suite (123)
Dining (94)
Overview
Kenyatta Avenue, Nairobi Kenya See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (974)
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879 results
Traveller rating
475
323
54
15
12
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LanguageEnglish
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475
323
54
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12
Show reviews that mention
All reviews very nice hotel room service lovely pool african art long flight breakfast buffet an oasis rooms are comfortable central location busy city gift shop safari trip main restaurant masai mara maghreb business security
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1 - 5 of 879 reviews
Reviewed yesterday

We spent two nights at the Nairobi Serena before starting our safari in Kenya. The hotel was still undergoing some renovation and work started early on the Friday morning, which did disturb our sleep. However, the hotel itself is beautiful - rooms are very large...More

Thank Leila T
Reviewed 2 days ago

I spent two nights at the Serena Nairobi to book end a trip to Kenya and the Mara. It was my first time in Africa and I must admit that I was skeptical as to what it would be like when I got there. The...More

Thank TravelOftenNJ
Reviewed 3 days ago via mobile

Stayed here for a couple of nights before going on safari. The hotel has clearly just undergone a refurbishment and the public areas and room we stayed in are in good order, stylish and with plenty of room. The staff were all exceptionally friendly and...More

Thank ceri74
Reviewed 1 week ago

What a wonderful surprise experience this hotel after a 24 hour flight to Kenya. Even though the hotel is being expanded, the existing property is definitely first class. This was a stopover before leaving on a Safari so our stay was much too short. I...More

Thank Bill M
Reviewed 2 weeks ago

The hotel is under renovation. Service and rooms are still Very good but the food quality and variety is down. The choices during lunch buffet used to be massive, now it was reduced, especially desert options. Service is still above average!

Thank KaiUWulff
View more reviews
About
Description
Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite More its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
183
Price range
US$205 - US$365 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
183
Price range
US$205 - US$365 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Photos
Traveller (450)
Room & Suite (123)
Dining (94)
Pool & Beach (37)
Business Centre & Event Rooms (7)
Nearby
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Nearby AttractionsSee all 693 nearby attractions
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Questions & Answers
Ask a question
Inspire828735
25 October 2018|
Answer
Response from cathykay2 | Reviewed this property |
It is. I guess with a fare to match...
0
Votes
lindajp
22 June 2018|
AnswerShow all 2 answers
Response from PappyManson | Reviewed this property |
Distance isn’t the issue it’s all about traffic!
1
Vote
Nate05
11 January 2018|
AnswerShow all 2 answers
Response from PappyManson | Reviewed this property |
It’s downtown. I have no idea where the international convention center is. Check it out on google maps!
0
Votes
Room Tips
"Can't go wrong with the accommodations, staff and food!"
TravelOftenNJ
3 days ago
Read review
"The best view would be a room overlooking the public park"
philemonc
3 weeks ago
Read review
"Staff are all friendly and smiles. Buffet has great selections."
Kosing2015
12 Aug 2018
Read review
"Normally do upper floors offer better views but I gladly change that for a ground floor Garden Suite with..."
Safariafficionado
2 Aug 2018
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