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Hilton Nairobi

1,323 reviews
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Traveller (372)
Room & Suite (180)
Dining (56)
Overview
  • Excellent21%
  • Very good36%
  • Average25%
  • Poor12%
  • Terrible6%
Travellers talk about
“central location”(27 reviews)
“bit dated”(14 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Hilton Nairobi
Special Offer: Advance Purchase
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Reviews (1,323)Write a Review
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All reviewsthe executive loungecentral locationbit datedbusiness centerbusiness tripsecurityhonorsmeetingtrafficsafaricbddoormanconference
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301 - 305 of 1,166 reviews
Reviewed 5 June 2016

It is always a pleasure to return to the Nairobi Hilton. I was welcomed back by Susan at the front desk and was thrilled to be upgraded to a Junior Executive Suite. As a Diamond member of Hilton Honors, this is my favorite upgrade as...More

Thank edcarol
Response from martin v, General Manager at Hilton NairobiResponded 6 June 2016

Dear Guest, Thank you very much for your candid review of your recent stay at Hilton Nairobi. We are delighted to hear that you enjoyed every moment of your stay and we appreciate your compliments about our team members great customer care and facilities. Thank...More

Reviewed 5 June 2016 via mobile

This hotel has its own security system but located at the center of downtown which is very crowded and dangerous at the night. Rooms are very normal and hotel facilities are very basic. Don't forget to get Kenya special beer which has the elephant logo...More

1  Thank Atashkar
Response from martin v, General Manager at Hilton NairobiResponded 6 June 2016

Dear Guest, Thank you very much for your nice feedback regarding your stay at Hilton Nairobi. With have noted your comment about the location of our facility and safety, I do confirm that despite the fact that we are at the center of downtown, we...More

Reviewed 1 June 2016 via mobile

The hotel is situated in the heart of Nairobi where all the activities are but this is annoying since you will face a huge problem of trafic to reach the airport (count extra 2 hours for the road) especially during the day. The hotel is...More

Thank Fliss L
Response from martin v, General Manager at Hilton NairobiResponded 6 June 2016

Dear Guest, Thank you for sharing your experience about your stay with us at the Hilton Nairobi. Our main aim being guest satisfaction and quality delivery, we do take our guests’ and their well-being very seriously and always hope to meet the guests expectations. We,...More

Reviewed 1 June 2016

It was a good experience for me with your organization, and if i will go back to Nairobi , i will reserve in your Hotel, and i would like to thank your stuff for their reception ,specially the front desk and the bell boys and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Hassan Abou I
Reviewed 31 May 2016

This is the opposite of lean luxury. I was visiting for a Meeting, so we used the Conference Facilities as well. The banquet dinner was basic, and seemed to be mostly Indian rather than Kenyan. The common areas are very impressive and looks like a...More

Thank LocalActingGlobal
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$105 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Nairobi
#25 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$105 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Nairobi
#25 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms
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Traveller (372)
Room & Suite (180)
Dining (56)
Pool & Beach (26)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Evan K
2 August 2017|
AnswerShow all 7 answers
Response from Mark W | Reviewed this property |
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
2
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 4 answers
Response from rotimi o | Reviewed this property |
I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
0
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 6 answers
Response from Hatteras H | Reviewed this property |
Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
1
Vote
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Room Tips
"Go for the higher floors."
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"Higher floor rooms give a good view of the city"
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"Choose a higher floor with rooms facing the pool"
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"Best views of Nairobi are the upper floors."
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