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Hilton Nairobi

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Traveller (382)
Room & Suite (189)
Dining (58)
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Overview
  • Excellent22%
  • Very good35%
  • Average25%
  • Poor12%
  • Terrible6%
Travellers talk about
“hilton honors”(12 reviews)
“pool level”(12 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Nairobi
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Nairobi
Special Offer: 25% off* - Summer Sale
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,361)
There are newer reviews for Hilton Nairobi
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1,198 results
Traveller rating
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391
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83
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All reviewshilton honorsthe executive loungepool levelcentral locationbit datedbusiness centerbusiness tripenjoyed my staysecuritydoormanmeetingtrafficsafaricbdconference
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11 - 15 of 1,198 reviews
Reviewed 1 May 2018

I recently had the pleasure of staying at this property and had an overall amazing experience! Upon check in I was upgraded to a suite on the Executive Floor (15th floor). The hotel is centrally located in the Nairobi Central Business District (CBD) which made...More

Thank Milton B
Response from martin v, General Manager at Hilton NairobiResponded 5 May 2018

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. Indeed, we are very glad that you enjoyed the excellent and warm hospitality of our team members. I will definitely share your feedback and...More

Reviewed 28 April 2018

Booked a double room at this hotel that is located in the CDB of Nairobi. Had to change rooms 4 times at check-in as just about all the rooms have connecting doors to other rooms, that is something I hate and cannot live with. Last...More

Thank nickB_London_UK
Response from martin v, General Manager at Hilton NairobiResponded 5 May 2018

Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend to you warm greetings. Thank you for choosing to stay with us. It is truly a pleasure to serve you. We are glad that you enjoyed your recent stay with...More

Reviewed 27 April 2018

The hotel is located in the CBD area and it make it accessible and convenient to be there. The hotel staff are very professional and they make your stay comfortable. I like the room setting and the high standard of cleanliness. When you are there...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Provy M
Response from martin v, General Manager at Hilton NairobiResponded 5 May 2018

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. Indeed, we are very glad that you enjoyed the excellent and warm hospitality of our team members. I will definitely share your feedback and...More

Reviewed 27 April 2018

The price is reasonable, the staff friendly and the food is very good. I give thumbs up to the cleanness of rooms and the amenities provided. The convenience is something one appreciates in terms of accessibility to many services people seek to find... But, the...More

Thank Tikikel A
Response from martin v, General Manager at Hilton NairobiResponded 5 May 2018

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. Indeed, we are very glad that you enjoyed the excellent and warm hospitality of our team members. I will definitely share your feedback and...More

Reviewed 19 April 2018

All amenities were functional and good. Did enjoyed the services at the restaurant and lobby. I did very much liked the herbal feel of the soap and enjoyed the warm bath. Enjoyed the food as well. However, felt concerned anytime I saw the presence of...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 202nat
Response from martin v, General Manager at Hilton NairobiResponded 22 April 2018

Dear Guest On behalf of our entire Hilton Nairobi team, we would like to extend you warm greetings. Thank you very much for choosing to stay at the Hilton Nairobi and thank you for taking the time to share your valuable feedback with us. It...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$116 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (382)
Room & Suite (189)
Dining (58)
Pool & Beach (23)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Evan K
2 August 2017|
AnswerShow all 7 answers
Response from Mark W | Reviewed this property |
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
2
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 4 answers
Response from rotimi o | Reviewed this property |
I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
0
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 6 answers
Response from Hatteras H | Reviewed this property |
Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
1
Vote
Room Tips
"There is a bar lounge inside the restaurant."
Read review
"if you register for hilton honors, you might get free upgrade for your room"
Read review
"Upper floors were quieter and provided better view of the city."
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"Take the room with City/Main road View"
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