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Southern Sun Mayfair Nairobi

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#9 of 164 Hotels in Nairobi
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1 room 2 adults 0 children
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Southern Sun Mayfair Nairobi
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828 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Mayfair Nairobi
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Showing 721: English reviews
Nairobi
Reviewed 3 weeks ago

The breakfast is very good. The rooms are clean, bedding very comfortable, WiFi is fast and reliable. However beers are expensive for Kenyan hotel standards and the restaurant service can be a bit lackluster at times.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank AnthonyGitonga
Kampala, Uganda
Reviewed 3 weeks ago

Great reception,well placed service and lovely people, the service was excellent and i loved every bit of it with a good PABX that makes an effort to prove if delivery has been done. i missed the cat which i normaly find,sorry was told she is admitted.

Review collected in partnership with Tsogo Sun Hotels
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Thank thejudek
Nairobi, Kenya
Reviewed 4 weeks ago

Very good place to have conferences, family excursions, serious business meetings and total relaxation. I will not hesitate to recommend this to my colleagues, friends, church members and business partners. Hope to get a good rate for my future visit privately with my wife!!!!!!!

Review collected in partnership with Tsogo Sun Hotels
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Thank basilo2017
A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

After and earlier visit, I specifically asked NOT to have a room where I had to stand in a bath tub to shower with a wet plastic shower curtain sticking to my skin every time I turn or move. On arrival I was inform that I was upgraded to an executive suite, only to find the same shower arrangement ,...

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Thank A TripAdvisor Member
Andrew H, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Mike Thank you for the opportunity to chat to you this morning and I am pleased that I met you with regard to your stay with us. We do appreciate the constructive feedback that you posted on Trip Advisor yesterday and please accept my apologies for the condition of the desk chair and the easy chair. The desk chair...

Reviewed 5 weeks ago

Amazing hotel in the heart of bustling Nairobi. But once you step inside another world. Serene sprawling walkways through beautifully landscaped garden. Great food and lavish buffets. Everything is charming and the staff super friendly and welcoming.

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Helpful?
Thank Amba M
New Delhi, India
Reviewed 16 January 2017

Hotel is good and I will prefer in coming trips I also advise to my friend and friends to stay in southern sun Mayfair Hotel when go in Nairobi. Hotel Environment is excellent and staff is very nice.Thnaks

Review collected in partnership with Tsogo Sun Hotels
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Thank gaurav212
Perth, Australia
Reviewed 14 January 2017

We arrived late in the day, and after bring on safari for 2 weeks in kind of a need for a warm shower. Everyone made us feel welcome and were happy to help, this included even May the office cat. The restaurant was very good value and lovely to sit and relax in the evening. Be aware, Fred the restaurant...

Review collected in partnership with Tsogo Sun Hotels
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Thank Keith B
Johannesburg, South Africa
Reviewed 9 January 2017

I had the best time in at this hotel. I was a bit worried about having a room next to the pool, thinking it would be noisy, but there was no such. It was very peaceful.The hotel staff was professional, always helpful and gave service with a smile. The 24 hour room service is reliable. The breakfast was awesome and...

Review collected in partnership with Tsogo Sun Hotels
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Thank keolet2017
Reus, Spain
Reviewed 7 January 2017

We stayed at this hotel to rest before our Safari (after the international flights), as the hotel is relatively close to the airport, and in Nairobi the traffic is very bad. We also stayed at the hotel as a transit between safaris. It is a nice and very quiet hotel, with interior gardens and a fantastic swimming pool. The staff...

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Thank Toni P
Lagos, Nigeria
Reviewed 5 January 2017

The word that best describes this hotel is DISAPPOINTING. Its just a big maze of confusion. Several entrances and exits with no direction or coordination, leaves in the pool, shoddy concierge service during my early check out, no clear pick up and drop off points. The Southern Sun Hotels are a brand i have come to love and respect. In...

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Helpful?
Thank Fatima U
Andrew H, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Fatima Thank you for the feedback and I am pleased that we had the opportunity to make contact with you directly subsequent to your last stay with us. Our hotel is blessed with luxurious gardens and grounds with pathways that meander through the gardens and connect with three entrances and exits that facilitate connections to the road network around...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: €179 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Mayfair Nairobi staff and other travellers.
12 questions
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Preston, United Kingdom
6 months ago
2 months ago
2 months ago
7 months ago

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Questions? Get answers from Southern Sun Mayfair Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No idea. Wasn't crazy about going through an outdoor maze to get to my room.”
 of 5 bubbles fatimau_13, 5 Jan 2017 | Read review
“ground floor rooms are worth the extra as you can sit outside and chill.”
 of 5 bubbles wimbledonjoshis86, 4 Jan 2017 | Read review
“rooms overlooking the garden are the best. rooms towards the street can get somewhat noisy.”
 of 5 bubbles vet0n0, 25 Dec 2016 | Read review
“We stayed in room 253 and loved it.”
 of 5 bubbles 930michaelm930, 16 Dec 2016 | Read review
“ask for a room overlooking one of the pools or a garden area”
 of 5 bubbles thewilsonswanderings, 4 Dec 2016 | Read review
5 of 5