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Sankara Nairobi

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#11 of 161 Hotels in Nairobi
Certificate of Excellence
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771 Reviews from our TripAdvisor Community

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Showing 736: English reviews
Busia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2016

Spent much of last week booked at this hotel located at a very point in Nairobi's busy Westlands. The check in machine is well oiled and thus smooth, the check in staff welcome you with a smile or a welcome message that makes you relax!. The seurity staff, concierge and restaurant staff just make you feel elevated like a King... More 

Helpful?
Thank Cta P
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Cta, Thank you for your amazing review; we are delighted to hear you had a memorable stay during your recent stay with us. Your kind words have been shared with the Sankara family. We do look forward to welcoming you back soon to experience our personalized services at the centre of Nairobi’s vibrant business and social scene. Warm Regards,... More 

Scotland
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 January 2016

I had a Sunday Brunch in the Artisan Restaurant and the experience was so good I made a return visit just to make sure. To begin with the live music is at the perfect level with music from varying genres. I am middle aged (plus) and have never experience such a choice of foods from starters right though to the... More 

Helpful?
Thank CreelBoat
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear CreelBoat, Thank you for sharing your complimentary review of your Sunday Brunch experience on TripAdvisor I am glad to read that you had a great Sunday Brunch experience with our exquisite cuisine, the unlimited Prosecco and the music. We hope to host you for more great experiences. Warm Regards, Mark J. French More 

Nairobi, Kenya
Level Contributor
2,439 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 921 helpful votes
Reviewed 31 January 2016

Had a wonderful evening here recently while on a business trip to Nairobi. Excellent wine, good food and great service. Located in the uber cool Sankara hotel, my experience at Artisan was totally excellent.Will be back!

Helpful?
Thank Ibadanboy
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Ibadanboy, Thank you for your kind review of our establishment on TripAdvisor. We are glad that you had a wonderful evening at the Artisan courtesy of our wine food and service. We look forward to welcoming you back on your next visit to Nairobi, hopefully in the near future. Warm Regards, Mark J. French More 

Curepipe
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 January 2016 via mobile

Hotel is very nice, staff very friendly. Room large and nice. The gym is well maintained and nice roof top bar. But the latter is also an issue, I spent a sleepless Friday night in a room on the third floor when the music was raving on the 7th and it lasted till 4 a.m. Really after a hard week's... More 

Helpful?
Thank DH969
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Guest, Thank you for taking the time to write a review of your experience while staying with us. We are pleased to learn that you enjoyed the friendliness of our staff as well as Sarabi the roof top bar and the Gym. We however note that you had a sleepless night due to loud music playing. Please note that... More 

Winchester, United Kingdom
Level Contributor
5 reviews
Reviewed 30 January 2016

Nice place, good food, expensive but good. Great breakfast buffet. Staff are great during the day but the top floor staff are ok but not fantastic, they do what they have to do and nothing else, but they are polite. Place looks clean and nice.

Helpful?
Thank daveadams4954
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Dave, We very much appreciate your comments regarding your stay at Sankara Nairobi. We are glad that you found our breakfast to be great. We are very sorry to learn that we failed to meet expectations at Sarabi the roof bar. Please rest assured your comments have been shared with the relevant hotels teams in an effort to improve... More 

Italy
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 January 2016

I went to one of the restaurants on the top of the building, where me and my friends had some drinks, smoked shisha and also had dinner. I chose a mocktail and a vegetarian cheese platter. Everything was really nice, and I also enjoyed the view. There's also a swimming pool (and all the tables are around it) that makes... More 

Helpful?
Thank Ecate87
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Ecate87, Thank you for sharing a review of your experience at our Sarabi Pool and supper club. We are glad that you and your friends enjoyed the dinning experience, view and the music, not forgetting the shisha. Thank you for your recommendation. We look forward to hosting you and your friends for another great experience in the not so... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 January 2016

Services in the hotel are charged in Kenyan shillings, not US dollars. However, on checkout, your bill will be handed to you in US dollars. Beware - it is 8% higher than the midmarket rate. This is absolutely disgusting. There's not a bank on earth that would dare to add 8%. Even your credit card will add at most 3%.... More 

Helpful?
1 Thank Tunbridge W
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Tunbridge , Thank you for taking the time to write a review of your experience at Sankara Nairobi on TripAdvisor. I reviewed your bill and found that you were referring to the banks’ selling rate of the day. We use the use the bank buying rate as we have to sell currency that we collect to the bank. I... More 

Bethesda, Maryland
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 January 2016

Remember.....your meeting location in Nairobi should dictate your hotel choice. Traffic can be REALLY bad. I love the Sankara. Great rooms. Friendly staff. Excellent breakfasts. Two restaurants serving above quality food for hotels. Oh a tip....if you enjoy your coffee.....there is an excellent coffee shop which can also supply coffee to have with your breakfast! I will stay again. I... More 

Helpful?
Thank Chas W
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Chas, Thank you for taking the time to review your stay at Sankara on TripAdvisor. We are pleased to learn that you found you found our rooms to be great, our breakfast excellent and the coffee at the gallery excellent as well as our food in the restaurant above quality. We however note that an aspect during your stay... More 

2 reviews
Reviewed 26 January 2016

Having tried several Sunday Brunches in Nairobi, I have to say the Sankara Brunch served at the Artisan restaurant between 12 noon and 4pm is simply to die for! The time allocated is simply not enough to sample all the fresh delicacies the team at the Artisan restaurant diligently prepare each and every Sunday. The restaurant has an amazing team... More 

Helpful?
Thank Patricia M
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Chas, Thank you for taking the time to review your stay at Sankara on TripAdvisor. We are pleased to learn that you found you found our rooms to be great, our breakfast excellent and the coffee at the gallery excellent as well as our food in the restaurant above quality. We however note that an aspect during your stay... More 

Forest Hills, New York
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 January 2016

I have now stayed here three times. Based on location in Westlands, a fairly reasonable price and great staff, it is the only place I will consider staying. I used to stay at the downtown hotels but they are all run down and not in a great area anymore. The only area they could improve is that the restaurant service... More 

Helpful?
Thank mdzaug
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Mdzaug, Thank you for choosing to stay at the Sankara Nairobi. We are grateful for your compliments on our facilities and services. Your comments have been shared with our staff and your concerns on the club lounge music and restaurant service shared with our Food and beverage Manager and Rooms Division Manager respectively. It was a pleasure to have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 

Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Region: Kenya > Nairobi
Price Range: €200 - €277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sankara Nairobi staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Sankara Nairobi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must have a view”
 of 5 bubbles erichamlin20, 1 Dec 2016 | Read review
“Roof top offers best view”
 of 5 bubbles 708prettym, 23 Nov 2016 | Read review
“Higher floor with view of the city.”
  • Standard room
  • View from the standard room
  • Standard room
  • Nice & comfortable.  Bathroom has separate tub & shower.
  • Nice & comfortable.  View of the bedroom from inside the bathroom.
 of 5 bubbles celestialg2015, 17 Nov 2016 | Read review
“We good a room facing a garden like outlet - it was lovely”
 of 5 bubbles 790redricka, 3 Nov 2016 | Read review
“The rooms are very good and carpeted.”
 of 5 bubbles Lizborne, 24 Oct 2016 | Read review
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