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Sankara Nairobi

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Traveller (246)
Room & Suite (114)
Dining (66)
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Overview
  • Excellent61%
  • Very good29%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“rooftop bar”(83 reviews)
“top floor”(28 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,017)
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Traveller rating
577
276
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34
27
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577
276
59
34
27
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All reviewsrooftop barartisan restauranttop floorthe club loungebusiness hotelwestlands areagreat businesssarit centrefirst floorbusiness travelmodern hotelfive star hotelbreakfast buffet ismain restaurantshopping mallrooms are spaciousshankar
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151 - 155 of 973 reviews
Reviewed 29 May 2017 via mobile

Sankora still leads Westland hotels in service and style. The food is also wonderful and delicious. The service was attentive and detail oriented which made me feel right at home. The roof top bar is great for quick meetings during the day but at night...More

Thank clmk28
Response from Sankara N, General Manager at Sankara NairobiResponded 29 May 2017

Dear clmk28, Thank you for taking the time to review Sankara Nairobi, it is wonderful to read that you rank us as the leading hotel in Westland, Nairobi. We are glad you had a chance to experience our signature rooftop bar Sarabi and we hope...More

Reviewed 27 May 2017

Sankara is the place where Staff value the Customers , From Friendly security check to the Restaurant i rate Sankara as a real home for the homeless! I must appreciate the Management for the sacrifice done to ensure the level of service delivery is never...More

1  Thank samuel N
Response from Sankara N, General Manager at Sankara NairobiResponded 29 May 2017

Dear samuel N, Thank you for your wonderful review of Sankara Nairobi. It is wonderful to read that you had an excellent experience during your Sunday brunch at Artisan our all day dining. The team has worked very hard to revamp our Sunday brunch, especially...More

Reviewed 27 May 2017

Had a really pleasant stay at Sankara. Stayed for 3 nights on a business trip and have no complaints. The staff were fantastic; very helpful and friendly without being over bearing. Rooms were comfortable and most importantly for me - exceptionally clean. The wifi in...More

Thank Nicole K
Response from Sankara N, General Manager at Sankara NairobiResponded 29 May 2017

Dear Nicole K, Thank you for your review of Sankara Nairobi, it is a pleasure to read that you had a wonderful experience with us and it is especially nice to see that our staff played a major role in your positive experience. We all...More

Reviewed 27 May 2017 via mobile

We booked a table for 4 at the fine dining restaurant. After arriving and being seated they started setting the table. We asked for wine list 3 times...it took an age to get the wine we ordered. Food took so long we left...very disappointing....tried this...More

Thank jamie h
Response from Sankara N, General Manager at Sankara NairobiResponded 29 May 2017

Dear jamie h, Thank you for your review, firstly please accept my apologies for the experience you had, we take this feedback very seriously and I have a had discussion with the relevant department to ensure these type of incidences do not occur again. I...More

Reviewed 26 May 2017

Staff are great, rooms great, food is good. Safe hotel with good security. Great rooftop bar with music sometimes. Really liked this hotel. Good bathrooms. Good beds. I would recommend this hotel as a good choice.More

Thank Kevin B
Response from Sankara N, General Manager at Sankara NairobiResponded 29 May 2017

Dear Kevin B, Thank you for your review of Sankara Nairobi, it is wonderful to see that you enjoyed your experience with us, especially Sarabi our rooftop bar. Thank you for recommending us as the place to stay in Nairobi and we look forward to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$209 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Nairobi
#4 Business Hotel in Nairobi
#5 Spa Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$209 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Nairobi
#4 Business Hotel in Nairobi
#5 Spa Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (246)
Room & Suite (114)
Dining (66)
Pool & Beach (10)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Poonam003
24 April 2017|
Answer
Response from Sankara N | Property representative |
Dear Poonam003, Yes we do have disabled rooms. If you would like to make a reservation or need any further information please contact us via our website. We look forward to welcoming you soon. Have a great day! Warm... More
0
Votes
Room Tips
"Great comfortable business hotel"
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"Make early reservation"
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"higher floor rooms have a better view."
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"Rooms on the 6th floor facing Jacaranda side"
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