Upon checking in I tried to make a booking for a massage but they said they didn't have a spa. Yet on the information on-line including on Trip Advisor there is indeed a spa. This is false advertising. Very disappointing for a hotel of this calibre.
The place in clean, quiet and comfortable. The staff is all helpful, proactive and offer their services with a smile. Nairobi hotels are generally good but Sankara soars above them in class, comfort and value-for-money service. I will be back!
it was my first time in Nairobi, hotel stuff is super nice and friendly.
After 2 words you are feeling like you are talking with good friend.
Rooms are very clean and bathroom is comfy and big.
Quite nice gym on top floor.
The reception was splendid. We were welcomed with drinks as we were escorted to a table at the Graze restaurant. The food was amazing and the service was Not only amazing it was super. The ambience of the Graze was the best. The dessert was to die for. I will definitely tell my f…
The Sankara Hotel team is fantastic.... I stayed roughly two hectic work weeks for business meetings and I felt like I was always welcomed when I got back each day. The team from the executive lounge are warm, incredible and professional! The health club team are awesome! Poolsid…
"Explain yourself to the front desk and they will get you what you want. They are responsive and flexible"
"Higher floor, better view :)"
"Get a suite"
"Rooms facing 'Ring Road' offer a good view! 5027 was a great room with a view."
"rooms with the next hotel pool view is amazing view"