We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Ole Sereni

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Ole Sereni
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,189 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Ole Sereni
See the most recent reviews
Showing 1,106: English reviews
Colorado Springs, Colorado
Reviewed 7 May 2016 via mobile

The Ole-Sereni Hotel is a beautiful hotel located very close to the Jomo Kenyatta International Airport. So, if you have business near the airport, this is an ideal place to stay. You should also opt for a room on the side facing the National Park, it is nice to have a view that looks at the natural landscape which makes...

 Report
Helpful?
Thank Stephanie M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your in-depth feedback. I see that your stay was a combination of good and average levels of service. We are in the process of upgrading our rooms on interiors and I am sure on your future visits, you will see an improved product. We look forward to welcoming you back.

Port Elizabeth, South Africa
Reviewed 6 May 2016

I have stayed at the Ole Sereni on all my business trips to Nairobi... the staff make you feel at home, always friendly and willing to assist. The rooms are very comfortable and the view over the game park is breathtaking. Bonus is that it is close to the airport as well. I would strongly recommend this hotel to anyone!

 Report
Helpful?
Thank Herman J
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you very much for sharing you positive feedback and Welcome Back to your Second Home. I thank you for patronising Ole-Sereni and look forward to having you back with us soon.

Bothell, Washington
Reviewed 5 May 2016

Public areas are very nice with African themed décor. Rooms, small, non-descript; could be anywhere. Close to airport. Evening service is NOT amazing. Shop is surprisingly affordably priced for a hotel for local handicrafts. Breakfast is a nice buffert and fry station with nice staff.

 Report
Helpful?
Thank LLG712
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your feedback. I have taken your feedback on service levels and we will address it right away. We look forward to welcoming you back.

A TripAdvisor Member
1 review
Reviewed 5 May 2016 via mobile

The rooms facing the main road side is too noisy, the balcony doors and the Windows are not double grazing, so I had to change my room very early in the morning because of the noise of the traffic outside.They gave me the same main road facing room but apparently this one has a double grazed window. I couldn't sleep...

 Report
Helpful?
Thank A TripAdvisor Member
Reviewed 3 May 2016 via mobile

Very good Hotel for business and holidays.everything is good, rooms, restaurants, views, health club, conference rooms, staff, located near the airport and national park of Nairobi. The first thing to do after Check in is become member of the gourmet club that give you a lot of discounts in the restaurants and bars and also give you 2 nights free...

 Report
Helpful?
Thank Paulo S
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your positive feedback. I welcome you to our Gourmet Club program. I am very pleased that you had a pleasant stay and look forward to welcoming you back.

Nairobi
Reviewed 3 May 2016

It is a nice hotel, the beds are confirtable and the food is good. However it is way overcharged. Trip to the game park is not included and costs 180US to hire the car for a trip of 1.5hours. It is a hotel in Nairobi so I would not stay more than one night as there is not much to...

Review collected in partnership with this hotel
 Report
Helpful?
Thank annekez2016
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. Can you please further elaborate on your comment on Game Park price not included in the cost. We look forward to welcoming you back.

Wales
Reviewed 29 April 2016

The hotel was chosen because of its proximity to the airport, excellent choice. From the moment you entered this hotel, staff were extremely helpful and friendly. What a joy to eat breakfast overlooking Nairobi game reserve what a bonus. My only negative comment would be how noisy some of the guests were returning to their rooms late in the evening....

 Report
Helpful?
1Thank icbf
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time share your positive review. I am pleased to learn about your experience and look forward to welcoming you back.

Nairobi Region, Kenya
Reviewed 26 April 2016

Came to Ole-sereni for luncheon with my friends. the service was good, food was excellent. Very hospitable and exemplary staff . We received good services from Jackie ( The guest relation & Morrison (the restaurant Supervisor) at Waterhole restaurant.

 Report
Helpful?
Thank Abigail M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your brilliant experience. I am very pleased with your feedback and look forward to having you with us soon.

Ludwigshafen, Germany
Reviewed 26 April 2016

In general for five star hotels must definetly improved the services. Secondly the whole procedure for cleaning and washing for bed linen, terry toewels and textiles in genaral must be improved with choosing of right detergents and cleaners.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank andreas_senf
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your feedback. I have taken note of your comments and we will work on it. We look forward to welcoming you back.

Nairobi, Nairobi Area, Kenya
Reviewed 25 April 2016

The Hotel rooms are of a good size and clean. The beds are comfortbale , the bathroom shower very nice as I don't like bath tabs. The area is busy but in the rooms it is quiet.The gym is big , you get to see the safari park when in the dinning .

 Report
Helpful?
Thank Fiona N
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. We are glad to learn about your pleasant stay and look forward to welcoming you back soon.

342 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (305)
Viewed
Bathroom (14)
Viewed
Room/Suite (60)
Viewed
Hotel & Grounds (67)
Viewed
Dining (42)
Viewed
View from Room (24)
Viewed
Pool/Beach Area (8)
Viewed
Other (90)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nairobi hotels
0.6 km away
Eka Hotel Nairobi
Eka Hotel Nairobi
#15 of 164 in Nairobi
694 reviews
0.9 km away
The Boma Nairobi
The Boma Nairobi
#7 of 164 in Nairobi
595 reviews
6.6 km away
Villa Rosa Kempinski Nairobi
Show Prices
Show Prices
Show Prices
5.5 km away
Fairmont The Norfolk
Fairmont The Norfolk
#6 of 164 in Nairobi
911 reviews
4.6 km away
Sarova Stanley
Sarova Stanley
#8 of 164 in Nairobi
1,057 reviews
4.7 km away
Fairview Hotel
Fairview Hotel
#5 of 164 in Nairobi
1,220 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: €187 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Jovago.com and Cheap Tickets so you can book your Ole Sereni reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
13 questions
Ask a question
Rotterdam, The Netherlands
Indianapolis, Indiana

See all questions (13)

Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a park-view room. And ask for a la carte menus during the buffets.”
 of 5 bubbles PostcardPress, 27 Feb 2017 | Read review
“best views and accesibility”
 of 5 bubbles Dan_ndambuki, 20 Feb 2017 | Read review
“for meals request a table on verandah, its cool can spot animals.”
 of 5 bubbles vanderven2000, 17 Feb 2017 | Read review
“Park facing rooms are wonderful with nice view”
 of 5 bubbles pj2mullarkey, 17 Feb 2017 | Read review
“get a park facing room you will see a lot of wild”
 of 5 bubbles assefa37, 15 Feb 2017 | Read review
5 of 5