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A good stay, with very helpful and smiling staff.
The hotel is of a 3 star western standard, but has all of the amenities you require.
The location is hectic and noisy at times. If arriving late at night, ensure that you use a driver...More
My 2 night stay at the hotel was accommodating clean and good facilities, but it was extremely noisy at night until 4 am in the morning and milk should be supplied in the rooms. also shower head was not fixed properly
Other than it being at a Noisy environment. The Hotel is great and the services from receptionists, Waitress, Waiters, The manager..... they are Respectful, friendly and dedicated. Clean and well maintained rooms.More
Response from Imma2013, General Manager at Marble Arch HotelResponded 19 February 2018
Greetings and thanks for taking your time to review us.
I am happy to note that you found our staff to be hospitable. We commit to continuous improvement.
It was great having you around and we hope this becomes your home whenever you visit the...More
I normally find this hotel very convenient and affordable especially when visiting business partners in the CBD.I was there last month and i noticed that the hot water in the room was running smoothly.The internet too has improved with good speed.The traditional breakfast was wau......I...More
Response from Imma2013, General Manager at Marble Arch HotelResponded 11 January 2018
Great to read your review! thanks for staying with us and for taking your time to give us your commendations. Thanks for noticing our investment in the solar heating system. Going green is the only way. Looking forward to seeing you again soonest.
The hotel is a hotel with 6floors no elevators, no refrigerator, bad bed, dusty window curtains and noisy environment. Not safe looks like where hoodlums would hang out. We had to check out that night couldn't sleep terrified .More
Thank Omololuwa B
Response from Imma2013, General Manager at Marble Arch HotelResponded 21 October 2017
Thank you for taking time to review your stay with us. We regret that your expectations were not met and sincerely apologize. We also wish to re-iterate that our hotel has been a safe choice for tourists, corporate and business travelers and it is regrettable...More
The Marble Arch Hotel is a three-star facility located right within Nairobi City Centre. It has been a convenient choice for visitors to Kenya since it opened its doors in 1995. The hotel is located 30 …Moreminutes away from the Jomo Kenyatta International Airport and 10 minutes away from the world-famous Nairobi National Park, The Giraffe Centre and within walking distance of attractions such as the National Museum, the Railway Museum, Kenyatta International Convention Centre (KICC) and shopping malls. The hotel's unique architectural design reflects the warm opulence while still retaining a contemporary feel. The rooms are spacious and tastefully furnished with modern amenities to offer you a quiet, comfortable stay that is uncommon with many city hotels. Guests seeking a secure, pocket-friendly hotel for an overnight stay or long stay while in Nairobi find the Marble Arch Hotel an obvious choice. Our ample parking and business centre are just some of the additional bonuses. At Marble Arch Hotel our friendly, well trained staff is always on hand to meet your needs. We welcome you to enjoy our distinct brand of Kenyan hospitality whenever you are in town. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.