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Marble Arch Hotel

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Traveller (8)
Room & Suite (23)
Dining (7)
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Overview
  • Excellent23%
  • Very good42%
  • Average19%
  • Poor10%
  • Terrible6%
Travellers talk about
“nairobi city”(3 reviews)
“nice hotel”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Reviews (47)
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LanguageEnglish
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All reviewsnairobi citynice hotelhotel is locatedfree wifitrafficairportambiencekenya
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1 - 5 of 42 reviews
Reviewed yesterday

A good stay, with very helpful and smiling staff. The hotel is of a 3 star western standard, but has all of the amenities you require. The location is hectic and noisy at times. If arriving late at night, ensure that you use a driver...More

Thank TB10er
Reviewed 15 February 2018 via mobile

My 2 night stay at the hotel was accommodating clean and good facilities, but it was extremely noisy at night until 4 am in the morning and milk should be supplied in the rooms. also shower head was not fixed properly

Thank Susan H
Reviewed 12 February 2018

Other than it being at a Noisy environment. The Hotel is great and the services from receptionists, Waitress, Waiters, The manager..... they are Respectful, friendly and dedicated. Clean and well maintained rooms.More

Thank MwashBonnie
Response from Imma2013, General Manager at Marble Arch HotelResponded 19 February 2018

Greetings and thanks for taking your time to review us. I am happy to note that you found our staff to be hospitable. We commit to continuous improvement. It was great having you around and we hope this becomes your home whenever you visit the...More

Reviewed 3 January 2018

I normally find this hotel very convenient and affordable especially when visiting business partners in the CBD.I was there last month and i noticed that the hot water in the room was running smoothly.The internet too has improved with good speed.The traditional breakfast was wau......I...More

Thank jacknorrisk
Response from Imma2013, General Manager at Marble Arch HotelResponded 11 January 2018

Great to read your review! thanks for staying with us and for taking your time to give us your commendations. Thanks for noticing our investment in the solar heating system. Going green is the only way. Looking forward to seeing you again soonest.

Reviewed 19 October 2017 via mobile

The hotel is a hotel with 6floors no elevators, no refrigerator, bad bed, dusty window curtains and noisy environment. Not safe looks like where hoodlums would hang out. We had to check out that night couldn't sleep terrified .More

Thank Omololuwa B
Response from Imma2013, General Manager at Marble Arch HotelResponded 21 October 2017

Thank you for taking time to review your stay with us. We regret that your expectations were not met and sincerely apologize. We also wish to re-iterate that our hotel has been a safe choice for tourists, corporate and business travelers and it is regrettable...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Business Centre with Internet Access
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$55 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
US$55 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
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Traveller (8)
Room & Suite (23)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Susan H
22 November 2017|
AnswerShow all 2 answers
Response from Imma2013 | Property representative |
Hello and thanks for contacting us. Kindly give me more details. the date and the reservation platform you booked through. you can email me.
0
Votes
Kui K
10 May 2017|
AnswerShow all 3 answers
Response from Imma2013 | Property representative |
Kui kindly get in touch with me on numbers sent ealrier
1
Vote
sasichacha
11 January 2017|
Answer
Response from Imma2013 | Property representative |
hello and thanks for the question. the rate is 4,000/=
0
Votes
Room Tips
"Always ask for the rooms facing the city center.they have very nice balconies and a good view of the town..."
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"Take ones overlooking CBD.especially the suite"
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"The hotel is close to the best nightlife spots in town. Ask the receptionist to give you directions. A"
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"Views are the best take those rooms."
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