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Tribe Hotel

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#9 of 164 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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Tribe Hotel
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815 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Las Vegas, Nevada
Reviewed 31 May 2015

Great staff, good food, good service, rooms need a bit more size but acceptable if one is on short trips however longer stays may require more space. Breakfast is excellent and allows you to eat beside the pool as long as they clear and wet the pool area early. i only had one chance to eat outside and the rest...

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Helpful?
Thank StratManLou
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear StratManLou, thank you so much for sharing your experience on tripadvisor. We are happy you enjoyed your time here at Tribe Hotel! Tribe offers 7 different room categories from 320 to 1100 square feet so we will surely have alternatives to our Superior Rooms for our long staying guests. We took note of your very helpful information on our...

Harare Province, Zimbabwe
Reviewed 27 May 2015

The staff, the food and the hotel itself made me tongue-tied. I have been to nice hotels before but this is top of the range furnished with modern technology and and a very warm welcome you really feel like royalty and at home. Room service is also excellent and the porters are always on their toes and neatly dressed if...

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Helpful?
Thank Karyn89
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Karyn89, thank you so much for your wonderful review! We are extremely delighted that you loved your stay with us and we can't wait to welcome you again here at Tribe! Village Market Shopping Mall is also extending and will offer you many more shops in a short while! Many sunny regards, Stephan - One Planet One Tribe

London, United Kingdom
Reviewed 26 May 2015

I can't say enough about Tribe. I travel across the globe and this is my number 1 hotel. It comes down to people and service and from the time I book my trip to return home I am in contact with staff. They remember my name, my family and previous conversations and you feel like family. Rooms are modern and...

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Helpful?
Thank Krukker17
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Krukker17, thank you very much for your review and your compliments. We will surprise you with a new menu on your return and we trust you will enjoy it as much as the previous one. Until hopefully very soon! Stephan - One Planet One Tribe

London, United Kingdom
Reviewed 22 May 2015 via mobile

We decided to have a light snack and drinks at Suite101. The waiting staff communication seemed below standard on arrival when we asked for menus. We then sat down hoping for the best - a new waiter turns up a takes our drinks order and thereafter not to be seen again! No drinks arrive for 30+ mins. Walked to the...

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2Thank adventure_ke
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear adventure_ke, many thanks for sharing your experience with the tripadvisor community. We are deeply sorry for the hiccups happened during your visit in May which are surely not the norm. We ensured since, that our team has been refreshed and supplemented by ongoing training. We took your feedback very serious and introduced a new menu, prepared by our new...

Reviewed 6 May 2015 via mobile

The hotel itself is very modern. This was my second trip at tribe and I can say that I was not disappointed at all. Everything is put into place to make you feel welcomed. Our room was very clean and well equipped and the Restaurant is great and the food is very high class. The hotel conveniently located. Next to...

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1Thank Damiankodogo
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Damiankodogo, thank you so much for your review! We are excited that you like Tribe as much as we do and hope to welcome you soon again! Many regards, Stephan - One Planet One Tribe

Johannesburg, South Africa
Reviewed 4 May 2015

I was impressed right from our airport transfers. I loved the modern feel to the rooms, which were clean, and comfortable. The staff were friendly, welcoming and helpful. I was made to feel extra-special when guest relations prepared a chocolate platter for my birthday! I look forward to travelling to Nairobi again, and staying at the Tribe Hotel..

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Helpful?
Thank mosa880
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear mosa880, thank you so much for your review. We are delighted you had a great stay with us and we also hope to see you soon again here in Nairobi. Many greeting to Johannesburg! Stephan - One Planet One Tribe

Reviewed 4 May 2015

I had never been to Kenya before, so really didn't know what to expect from the hotel. I was overwhelmed by the professional, friendly service. I thoroughly enjoyed my stay - and should I need to return, I will definitely stay at the Tribe again. Great experience.

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Helpful?
Thank Deborah B
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Deborah B, thank you so much for your review. Nairobi and Tribe indeed is able to surprise many of our visitors. We are already looking forward to welcome you again and remain with many sunny regards, Stephan - One Planet One Tribe

Pretoria, South Africa
Reviewed 3 May 2015 via mobile

Hotel is perfect for business travel. It has all the amenities necessary to support meetings and networking. The absence of a door separating bathroom and bedroom would render it non-functional for more than one person in a room due to lack of privacy. The flea market next to the hotel has good quality authentic goods.

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Helpful?
Thank ThaboMok
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear ThaboMok, many thanks for your review here on tripadvisor. We appreciate your feedback and your information and are happy that you had a great stay with us. For travelling couples with the desire of more privacy we also have rooms with entirely closed bathrooms. Until very soon, Stephan - One Planet One Tribe

Nairobi, Kenya
Reviewed 26 April 2015 via mobile

My husband and I were very disappointed by the services at the highly rated Nairobi hotel. Room was too small, no door between the bed and the bathroom/toilet! Customer care was poor, front desk ladies were quite indifferent and so were the hostess at the main Restaraunt for the valentine dinner. The food was terrible and my husband got very...

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Helpful?
1Thank kyomu25
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Lennie B, thank you so much for sharing your experience here on tripadvisor. We value your feedback and are terribly sorry for your disappointment back in February this year. We have put all measures in place to ensure that we provide professional and excellent service at any given time. Best regards, Stephan - One Planet One Tribe

Victoria, Canada
Reviewed 26 April 2015

The Tribe Hotel is an absolute oasis. I can say with all sincerity and confidence that my stay at the Tribe Hotel was wonderful. Staff was exceedingly friendly and helpful. The hotel's décor is top notch, and room service was exceptional. The food at the restaurant surpassed expectation. One usually thinks that the service and food will be better at...

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Helpful?
Thank colleen m
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear colleen m, thank you so much for your great review of Tribe. We are delighted you had such a fantastic experience with us. Your compliments have been extended to Janet, Benjamin and the rest of the team and we hope you will have the opportunity to visit us again very soon. Stephan - One Planet One Tribe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Jiko
Jiko
Cuisines: European, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Set apart from the crowded city centre and a modern contrast to a city of colonially-inspired getaways, Tribe Hotel located in the lush suburbs of the city echoes nothing but the ultimate in luxury and tranquility. It’s sleek architecture and crisp lines are sure to set forth a brand new experience in hotel accommodation. Drawing inspiration from its African heritage, the interior of the hotel boasts exquisite art, crafts and furnishings handpicked from the farthest corners of the continent. Each of the 137 rooms is carefully designed to whisk you away from the average mundane hotel room into a world of chic and hip design with an emphasis on detail and luxury. An ideal destination for those craving increased intimacy and comfort with an added dose of personal service. From free high speed internet access, complimentary mini bars, luxury airport transfers, warm welcomes to express check in and check-out facilities, you can be sure that Tribe understands the individual needs of just about any traveler! Adjacent to the hotel is The Village Market, the largest shopping and recreational complex in Eastern Africa, and Nairobi’s premier retail and cultural destination. With over 150 shops and services, set within flowing rivers and waterfalls. It is also home to the weekly Maasai Market which hosts 350 artists for a colorful display of crafts, paintings, beadworks and fabrics every Friday. Bringing a whole new pampering experience to Nairobi is the hotel’s Kaya Spa. Using carefully selected products, Kaya’s uniquely developed treatments are designed to harmonize both the body and mind. The six treatment rooms infuse a sense of tranquility through inspiring design and decor that is sure to contribute to the relaxation and re-invigoration of your entire spa experience. Tribe’s signature restaurant recently launched a brand new menu carefully designed by the Executive Chef and his team. Inspired by the open flame grill, the menu is a tribute to local farmers; paying homage to crisp flavors and fresh, organic ingredients. The Jiko team has also reinvented Tribe’s famous Sunday brunch; the perfectly constructed menu features an extended dessert buffet, unlimited breezy cocktails, amongst an array of other feasts for the entire family. Jiko authentically holds true to the glamour of the hotel while offering guests the delights of whimsy and fantasy through a playful approach to presentation. Located on the lobby level of the hotel, Suite 101, the new pastry offering at Tribe, is a place where you can come at anytime of the day. Using only the finest ingredients, the pastry shop offers an array of hot and cold treats ranging from custom and novelty cakes, decadent French macaroons, designer cupcakes, homemade chocolates and ice creams to bespoke sandwiches made using daily freshly baked bread. Whether it be for some intimate time alone with a tall mug of chai tea latte and a deliciously delectable pastry or a high tea with friends, Suite 101 is definitely a must try for any sweet tooth! Tribe’s serene, charming and charismatic surroundings undoubtedly place it among the most striking, and luxurious boutique properties on the African continent, guaranteeing to meet and exceed the needs of any guest from jet setting celebrities to time constrained business travelers looking to add an urban flair to their Kenya-getaways! ... more   less 

Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Region: Kenya > Nairobi > Highridge
Price Range: €193 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
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Also Known As:
Tribe The Village Market Hotel
Hotel Style:
#2 Business Hotel in Nairobi
#6 Spa Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#12 Family Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Tribe Hotel staff and other travellers.
7 questions
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Questions? Get answers from Tribe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the bars and public areas, it gets very noisy at the weekend.”
 of 5 bubbles travellerERH, 17 Mar 2017 | Read review
“Do not face building area. It is not scenic.”
 of 5 bubbles HH65, 9 Feb 2017 | Read review
“None - try a different hotel”
 of 5 bubbles neilg770, 20 Jan 2017 | Read review
“ask for a deep bathtub - a must after an overseas flight.”
 of 5 bubbles Shermaster, 18 Jan 2017 | Read review
“Pool room view”
 of 5 bubbles Blanemarsili, 17 Jan 2017 | Read review
5 of 5