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Tribe Hotel

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#9 of 162 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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770 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Montreal, Canada
Reviewed 3 weeks ago via mobile

You pay for what you get, and Tribe is worth every cent. Good service, great rooms, and I would highly recommend the rooftop bar, The Nest. They also have a nice pool which is perfect for families, and is located directly adjacent to the restaurant.

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Helpful?
Thank Liam_Ragan
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Liam_Ragan, thank you so very much for your review. We are thrilled you find us worth every cent! Wonderful! Until hopefully very soon again! Stephan - One Planet One Tribe

Reviewed 4 weeks ago via mobile

Great location, the food is very nice Very beautiful handicrafts round the hotel .., the staff are very helpful... the hotel is also very clean love the outside pool in the open area... Great hotel to dine with kids .

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Helpful?
Thank Anita M
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Anita M, thank you so much for your review. We are delighted your enjoyed your time with us and hope to see you again very soon. Stephan - One Planet One Tribe

Johannesburg, South Africa
Reviewed 4 weeks ago

Gorgeous hotel boasting exceptional service, food and conference facilities. Staff were friendly and very helpful. Rooms are well appointed and very comfortable.The security at the hotel made me feel very safe. I would recommend this hotel and I will definitely stay here on my next trip to Nairobi.

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Helpful?
Thank lreddy2016
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear lreddy2016, thank you so very much for your review. We are happy you enjoyed our services and trust we will see you again very soon! Stephan - One Planet One Tribe

Canton, Georgia
Reviewed 4 weeks ago via mobile

Good place overall. Security is good with two gates and inspection points. Rooms are nicely appointed although it's easy to hear outdoor noise especially in the front. Service is good and when something isn't right they're very responsive.

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Helpful?
Thank TASunde
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear TASunde, thank you so very much for taking the time to review. We appreciate the effort and are looking forward to welcome you soon again here in Nairobi! Sunny regards, Stephan - One Planet One Tribe

Nairobi
Reviewed 5 weeks ago

It is over rated. Poor service. The food took ages... and the room had a noise of 'running water' from the bathroom. In addition the flush was not working properly. Luckily I was only spending a night...

Review collected in partnership with this hotel
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1Thank 476sanjayg
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear 476sanjayg, thank for sharing your experience which seemed not to be as great. Our sincere apologies for the inconvenience caused! We would be delighted to host you again to show you that this is not our standard. Kindly get in touch. Stephan - One Planet One Tribe

Cotonou, Benin
Reviewed 5 weeks ago

Beautiful building, outstanding staff, excellent location, great food and drink. The outside staff (valet ?) was always friendly and welcoming. The front desk staff was always anxious to assist -- and better yet, they were able to assist. I took two major trips with a tourist agency and I could sense how excited the entire staff was for me and...

Review collected in partnership with this hotel
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Helpful?
Thank 380loul
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear 380loul, thank you so very much for taking the time to review here on tripadvisor. We truly appreciate that you value our services and are looking forward to welcome you again in the near future! Sunny regards, Stephan - One Planet One Tribe

New York
Reviewed 10 December 2016

Have to say, the staff here are remarkably good. There for business - started off in a room not the 4th floor - which turned out to be near the outdoor roof top bar and a Monday night DJ (which I am told goes on to 11pm). Having just arrived and needing to sleep the boom boom was too loud...

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Helpful?
Thank newyork025
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear newyork025, thank you so much for your review. We appreciate the time you took to write the same and we are happy that you enjoyed your stay. In the meantime we have solved the issue on WiFi in the area of the hotel you stayed in and replaced the faulty hot spot with a new one. Sunny regards and...

Rome, Italy
Reviewed 9 December 2016

A truly wonderful experience. Staff are extremely nice and have a good customer-based approach. Hotel management at its best. the location is great for the UN compound. The village market next door is handy for shopping.

Review collected in partnership with this hotel
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Helpful?
Thank barseba2016
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear barseba2016, thank you so very much for your review and very kind words. We hope we will be able to host you again very soon! Sunny regards, Stephan - One Planet One Tribe

Khartoum, Sudan
Reviewed 8 December 2016

The staff are friendly however ordering from Room service in the evening is a long wait. I had to wait over an hour for an order of drinks which was rather disappointing. My experience was average for the kind of hotel it boasts to be and it is unlikely that I would recommend a stay there. The hotel has a...

Review collected in partnership with this hotel
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Helpful?
Thank idam493
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear idam493, many thanks for sharing your experience. Please accept my sincere apologies for the long wait when ordering room service. This surely is not the norm. Our bar "Nest" sometimes is used for private functions but sound always cuts down before midnight. Many thanks again and best regards, Stephan - One Planet One Tribe

Reviewed 7 December 2016 via mobile

The stay was great! The room was a fantastic like you would except from a 5 star hotel anywhere with world class service from reception! Stayed one night and we were able to get late check out which enabled us to relax. The cleanliness was outstanding and general facilities were great whether you were there for business or pleasure. The...

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Helpful?
Thank Ngugi J
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Ngugi J, thanks so much for your review. We are happy to read that you had a great time with us. We are currently looking into options on how to soundproof our rooms better, in the meantime we do have rooms which are considered more quiet due to their location. Whilst our pool is more of a plunge pool...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Jiko
Jiko
Cuisines: European, Bar, International, Pub
Things to do
  • Pool
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Set apart from the crowded city centre and a modern contrast to a city of colonially-inspired getaways, Tribe Hotel located in the lush suburbs of the city echoes nothing but the ultimate in luxury and tranquility. It’s sleek architecture and crisp lines are sure to set forth a brand new experience in hotel accommodation. Drawing inspiration from its African heritage, the interior of the hotel boasts exquisite art, crafts and furnishings handpicked from the farthest corners of the continent. Each of the 137 rooms is carefully designed to whisk you away from the average mundane hotel room into a world of chic and hip design with an emphasis on detail and luxury. An ideal destination for those craving increased intimacy and comfort with an added dose of personal service. From free high speed internet access, complimentary mini bars, luxury airport transfers, warm welcomes to express check in and check-out facilities, you can be sure that Tribe understands the individual needs of just about any traveler! Adjacent to the hotel is The Village Market, the largest shopping and recreational complex in Eastern Africa, and Nairobi’s premier retail and cultural destination. With over 150 shops and services, set within flowing rivers and waterfalls. It is also home to the weekly Maasai Market which hosts 350 artists for a colorful display of crafts, paintings, beadworks and fabrics every Friday. Bringing a whole new pampering experience to Nairobi is the hotel’s Kaya Spa. Using carefully selected products, Kaya’s uniquely developed treatments are designed to harmonize both the body and mind. The six treatment rooms infuse a sense of tranquility through inspiring design and decor that is sure to contribute to the relaxation and re-invigoration of your entire spa experience. Tribe’s signature restaurant recently launched a brand new menu carefully designed by the Executive Chef and his team. Inspired by the open flame grill, the menu is a tribute to local farmers; paying homage to crisp flavors and fresh, organic ingredients. The Jiko team has also reinvented Tribe’s famous Sunday brunch; the perfectly constructed menu features an extended dessert buffet, unlimited breezy cocktails, amongst an array of other feasts for the entire family. Jiko authentically holds true to the glamour of the hotel while offering guests the delights of whimsy and fantasy through a playful approach to presentation. Located on the lobby level of the hotel, Suite 101, the new pastry offering at Tribe, is a place where you can come at anytime of the day. Using only the finest ingredients, the pastry shop offers an array of hot and cold treats ranging from custom and novelty cakes, decadent French macaroons, designer cupcakes, homemade chocolates and ice creams to bespoke sandwiches made using daily freshly baked bread. Whether it be for some intimate time alone with a tall mug of chai tea latte and a deliciously delectable pastry or a high tea with friends, Suite 101 is definitely a must try for any sweet tooth! Tribe’s serene, charming and charismatic surroundings undoubtedly place it among the most striking, and luxurious boutique properties on the African continent, guaranteeing to meet and exceed the needs of any guest from jet setting celebrities to time constrained business travelers looking to add an urban flair to their Kenya-getaways! ... more   less 

Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Region: Kenya > Nairobi > Highridge
Price Range: €163 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Tribe The Village Market Hotel
Hotel Style:
#2 Business Hotel in Nairobi
#6 Spa Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#12 Family Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Tribe Hotel staff and other travellers.
7 questions
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Questions? Get answers from Tribe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The split-level loft business suite are great for business. Rooms facing the swimming pool are quieter”
 of 5 bubbles U2731IEpeterk, 15 Jan 2017 | Read review
“Stay away from the night club”
 of 5 bubbles JLMCto, 8 Jan 2017 | Read review
“We had guest stay all over the hotel and found rooms very good.”
 of 5 bubbles JSanghatraveler, 7 Jan 2017 | Read review
“Choose rooms facing the pool for a great view. All rooms are fresh & colorful. If you have the budget, try the suites.”
 of 5 bubbles TheOduwoleFamily, 29 Dec 2016 | Read review
“Go to Another HOtel”
 of 5 bubbles maleekelz, 26 Dec 2016 | Read review
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