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Steigenberger Nile Palace Luxor

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#5 of 58 Hotels in Luxor
Certificate of Excellence
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1 room 2 adults 0 children
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1,857 Reviews from our TripAdvisor Community

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Showing 1,708: English reviews
Brisbane, Australia
Reviewed 3 days ago NEW

Despite multiple attempts over eight months to clarify a booking error (including help from an Arabic concierge at the Ramses Hilton Cairo), the admin staff were unable to amend our booking, did not send an airport transfer (as requested and confirmed previously), and told our waiting tour guide we were a party of one and not two. Luckily, once the...

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Helpful?
Thank Muriel_and_Lisa
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Muriel_and_Lisa, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for your review. We are very happy to receive your comments so we can improve our service. We investigated the matter and made sure incidents like these will never happen again. We are sorry for the inconvenience but I am pleased that we managed to...

Toronto, Canada
Reviewed 2 weeks ago

Hotel used to be great. Now it all depends at what section/building you stay. If you are at city view first building right on the street - chances are you will get outdated room with not nice smell. On the good part - location is good for the hotel. Free internet is almost non existent. Paid - haven't tried and...

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Helpful?
Thank Helgi I
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Helgi I, Warm greetings from the Steigenberger Nile Palace Team and the best wishes for 2017. Thank you very much for your stay. The Nile Palace offers the guests different room types, from comfort, luxury to beautiful suites, with different views like City-, Patio-, Side- or Full Nile view. We are more than happy to show the guests different...

Cairo, Egypt
Reviewed 2 weeks ago

It's my fourth visit to this hotel and the are just amazing as always. Due to some reservation conflict from my side they even upgraded my room for free. Everything in the stay there was just perfect. Starting from the front desk and the warm welcome from the minute i entered the hotel. Excellent room service. My stay was on...

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Helpful?
Thank moataz_said
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Mr Moataz-Said, Warm greetings from the Steigenberger Nile Palace Team and the best wishes for 2017. Thank you very much for your beautiful review; what more can be said. We are very happy that you have decided to make the Steigenberger Nile Palace your home during your Luxor visits and we hope to have you as our guests many...

Mount Vernon, Washington
Reviewed 3 weeks ago

Very nice hotel, good rooms, friendly staff, & good breakfast. The wifi was poor and the smoking was heavy. We walked around outside, but nothing much to see and you get guys asking you if you would like to ride on a camel, buggy, take a tour, see my jewelry shop, etc. There are a few restaurants to pick from...

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Thank Pam T
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Pam T, Warm greetings from the Steigenberger Nile Palace Team and the best wishes for 2017. Thank you very much for your review. Maybe next time you will have the opportunity to use our heated pool. It is such a relaxing experience, concentrating only on your suntan while everyone back home is complaining about the winter cold. In reference...

Cairo, Egypt
Reviewed 3 weeks ago via mobile

I was pleased to return to the Steigenberger. I was here in February 2016 with friends and this time I brought my husband and our 5 year old son. Still an excellent place. Rooms are so comfortable (and warm...it went down to about 7 degrees at night). The Nile views can't be beat. Good breakfast. Excellent front desk staff. Only...

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Thank MelissaBa
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear MelissaBa, Warm greetings from the Steigenberger Nile Palace Team and thank you for the beautiful pictures. It sounds like you made Luxor your Second Home, like so many people before you. We were happy to meet the entire family and we are looking forward to your next stay. A relaxing vacation around the pool or a visit to the...

Springfield, Missouri
Reviewed 3 weeks ago

The only criteria preventing me from selecting excellent for this hotel is it's horrid wifi & I think that is actually a bit of a ploy for the better paid wifi service which then does work better but still not great. The staff is very helpful & friendly. The rooms are clean & nice. The hotel's amenities are very nice....

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Helpful?
Thank chadwickem2016
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Chadwickem2016, Warm greetings from the Steigenberger Nile Palace Team and thank you for staying with us. We enjoyed having your group as our guests and we are happy that you felt at home. This is what we would like to establish, to create a Second Home for our guests. Thank you very much for taking the time to write...

Reviewed 4 weeks ago via mobile

We arrived late but the front desk was ready for us. Room was comfortable and clean. Breakfast was good with lots of options. Street side was a bit noisy. Nice location on Nile only 10 minutes from Luxor temple.

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Thank wexplorers
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Wexplorers, Warm greetings from the Steigenberger Nile Palace Team and thank you for your visit to Luxor. We are happy that you enjoyed your stay and we hope you will be back soon to do a little bit more exploring. Where else in the world do you find so much ancient history on the streets? We are looking forward...

St. George, Utah
Reviewed 4 weeks ago

The place is indeed a palace and very nice, but I'd trade their marble and glitter for decent wifi. It was terrible -- nonexistent at worst to very poor at best, and only in one spot maybe. I was told that's they way it is. For what I pay for a room there I expect at least decent wifi in...

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Helpful?
Thank John M
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear John M, Warm greetings from the Steigenberger Nile Palace Team and thank you for your visit. We are sorry that the internet connection was not satisfactory. Unfortunately the slow connection is not only a problem for our hotel, but for all of them. We have been able to expand the free WiFi service from one lobby to both lobbies,...

Woking, United Kingdom
Reviewed 15 December 2016 via mobile

Very friendly staff and great customer service, the waiter Hamdy in the Italian restaurant was very helpful and we became friends, the guys in the main restaurant also were very good, definitely will be back again, Regard Hitch

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Thank Hitch81
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Hitch81, Warm Greetings from the Steigenberger Nile Palace Team. Thank you so much for your wonderful comments about our staff. I will make sure to forward them to our HR department. Thank you also for the beautiful pictures of our Italian restaurant 'Casa di Napoli' with Mr Hamdy and Chef AbdelRahman. They send you their best wishes and we...

Washington DC, District of Columbia
Reviewed 13 December 2016

Got to stay just one night and wished it was longer! A beautiful hotel with a lovely setting. Both meals we had were excellent and the coffee cafe in the courtyard makes perfect espresso! So go and enjoy!

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Thank dianehF4971BL
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear dianehF4971BL, Warm Greetings from the Steigenberger Nile Palace Team and thank you very much for your stay. It is so good to hear that you enjoyed the hotel so much and maybe next time, you will be able to stay a little longer. Thank you for your compliments to our Café des Délices on the Patio. It is a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Welcome to Our Steigenberger Nile Palace Luxor Hotel, It is a 5 stars hotel has a unique location amidst relics of a 7000-years-old civilization, in the heart of Luxor, only 1.5 Km. From the temple of Luxor and 10 Km. From Luxor Airport. Guests can enjoy a marvelous view of the mighty Nile in addition to the cliffs of the Theban Mountains on the western bank where the valley of kings and Queens lie. The hotel offers a variety of service and facilities, 11 conferences and break out rooms that can host up to 2000 participants, among other things. ... more   less 

Additional Information about Steigenberger Nile Palace Luxor

Address: Khaled Ben El Walid Street, Luxor 85111, Egypt
Region: Egypt > Nile River Valley > Luxor
Price Range: €35 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Nile Palace Luxor 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Steigenberger Nile Palace Luxor Hotel Luxor
Steigenberger Nile Palace Hotel Luxor
Nile Palace Luxor
Luxor Steigenberger Nile Palace
Le Meridien Luxor
Nile Palace Hotel Luxor
Hotel Style:
#3 Business Hotel in Luxor
#3 Spa Hotel in Luxor
#3 Romantic Hotel in Luxor
#3 Family Hotel in Luxor
#4 Luxury Hotel in Luxor
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Nile Palace Luxor staff and other travellers.
24 questions
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Shepperton, United Kingdom

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Questions? Get answers from Steigenberger Nile Palace Luxor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free wifi only available in lobby”
 of 5 bubbles Muriel_and_Lisa, 19 Jan 2017 | Read review
“Nile view rooms are priceless”
 of 5 bubbles moataz_said, 2 Jan 2017 | Read review
“The Nile view from your room's terrace is fantastic.”
 of 5 bubbles chadwickem2016, 26 Dec 2016 | Read review
“Obviously, get the Nile River view. It is wonderful! Just the view of the pool makes you relax!”
 of 5 bubbles dianehF4971BL, 13 Dec 2016 | Read review
“A courtyard or Nile view would be advantageous”
 of 5 bubbles wardforceone, 13 Dec 2016 | Read review
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