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Movenpick Hotel & Casino Cairo-Media City

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Movenpick Hotel & Casino Cairo-Media City
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889 Reviews from our TripAdvisor Community

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There are newer reviews for Movenpick Hotel & Casino Cairo-Media City
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Showing 708: English reviews
amioun
Reviewed 25 October 2016

While the hotel has amazing rooms and pools and overall privacy, the service from the employees was below expected, the wifi was horrible,the hotel restaurants were ok but the food quality could be better and the service could be better

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Helpful?
Thank karamk896
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear Mr. Karam, Thank you for your great feedback and attention, it is an honor for us to have such wonderful guests as yourself. We look forward to welcoming you back very soon. And rest assured that i have forwarded the above review to our General Manager who will carefully look into each comment and investigate accordingly with concerned departments....

Giza, Egypt
Reviewed 15 October 2016 via mobile

The hotel is good some how but the service people is very rode,, as i 'm attending my Friend wedding at the hotel and are waiting her at the lobby , the same servant come to me 6 times to ask me about anything and i told him that i'm attending a wedding party but he always looking to my...

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Helpful?
Thank Koki L
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear M. Koki L, Thank you for your feedback. I am sorry that your stay at the Mövenpick Hotel & Casino Cairo-Media City was marred by various deficiencies.... Please accept our sincere apologies. I have forwarded your feedback to our General Manager, who will carefully consider your comments and investigate accordingly with all the concerned departments. Best regards, the Social...

Reviewed 13 October 2016

This Hotel needs help in all areas, the hotel had a hard bed, very, very, very, very very POOR internet. The carpet in my room was not clean, the bathroom had Green mold in the shower, looked like the last guess or maybe the guess before them took a dump in the toilet and left show dodo on the side...

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Helpful?
Thank Ant K
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear M. Ant K, Thank you for your feedback. I am sorry that your stay at the Mövenpick Hotel & Casino Cairo-Media City was marred by various deficiencies.... Please accept our sincere apologies. I have forwarded your feedback to our General Manager, who will carefully consider your comments and investigate accordingly with all the concerned departments.

Safi, Morocco
Reviewed 12 October 2016 via mobile

It was a wonderful experience, the local is fabulous , the items used are magnificent and the room service also are efficient, I definitely want to return and I suggested as a place to choose to stay at cairo

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Helpful?
Thank 632insafe
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear valued guest, Thank you for your great feedback and attention, it is an honor for us to have such wonderful guests as yourself. We look forward to welcoming you back very soon. Best regards, the Social Media Team

Cambridge, United Kingdom
Reviewed 6 October 2016

The units are arranged around a huge system of pools, providing great relaxation after work. Both breakfast and dinner are served as buffets with wide choice. There is great, friendly service and good security.The rooms are of a good size, comfortable with a balcony overlooking the pool. Would return tomorrow.

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Helpful?
Thank Anndi100
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear M. Anndi, Thank you for your great feedback and attention, it is an honor for us to have such wonderful guests as yourself. We look forward to welcoming you back very soon. Best regards, the Social Media Team

Giza
Reviewed 4 October 2016

Ignoring your requests is a lifestyle. Very poor internet connection (free or paid). No working elevator in cluster 22.. no aswer on room service phones except receiption phones .. they wake me up 2 successive times despite of the "do not disturb" sign

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Helpful?
Thank Omar N
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear Mr. Omar, Thank you for your feedback. I am sorry that your stay at the Mövenpick Hotel & Casino Cairo-Media City was marred by various deficiencies.... Please accept our sincere apologies. I have forwarded your feedback to our General Manager, who will carefully consider your comments. Best regards, the Social Media Team

Dubai, United Arab Emirates
Reviewed 3 October 2016

staff are nice, but hotel needs revelation, very old furniture, not much food choices , and you can't get food from outside, free WiFi is nightmare, no much entertainments inside hotel. everytime I visit this hotel for work, I find the staff less happy, I keep coming back because of the staff only, Wael, Ahmad , and Emad at the...

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Helpful?
Thank N4977LDalia
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear Ms. Dalia, Thank you for your great feedback and attention, it is an honor for us to have such wonderful guests as yourself. I have forwarded your feedback to our General Manager, who will carefully consider your comments. We look forward to welcoming you back very soon. Best regards, the Social Media Team

Reviewed 30 September 2016

This hotel looks good from the outside but sadly that is where it ends. The rooms are tired, have a tendency for mosquitos to enter and have baked in dirt. In my room 14003, the Wi-Fi was unusable, the bathroom tiles cracked with holes that allowed you to see through to the structure of the building, poor water pressure and...

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Helpful?
Thank Pmyersuk
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear Mr. Pmyersuk, Thank you for your feedback. I am sorry that your stay at the Mövenpick Hotel & Casino Cairo-Media City was marred by various deficiencies.... Please accept our sincere apologies. I have forwarded your feedback to our General Manager, who will carefully look into your comments and investigate with concerned departments. Best regards, the Social Media Team

Pfinztal, Germany
Reviewed 27 September 2016

very good business hotel and also good and safe stay for tourists. Because it is near to the Pyramides and in near future there will be a very big Shopping Mall beside the Hotel. I visit this Hotel almost over 2,5 years. The Cleanliness is getting more and more better and also the Staff is almost helpfull and very friendly....

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Helpful?
1Thank wolfgang k
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear M. Wolfgang k, Thank you for your great feedback and attention, it is an honor for us to have such wonderful guests as yourself. We look forward to welcoming you back very soon. Best regards, the Social Media Team

Reviewed 15 September 2016 via mobile

The hotel quality is so disappointing. I stayed in cluster 22. In the room, the sofa was so dirty, the floor was not clean, the carpet was dirty as well. The sink in the bathroom was blocked. Surprisingly, when telling the receptionist about that he said they already know the poor condition of the cluster. I regret i don't have...

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Helpful?
1Thank Abdelrazek A
Amiranour, Public Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review

Dear Mr. Abdelrazek A, Thank you for your feedback. I am sorry that your stay at the Mövenpick Hotel & Casino Cairo-Media City was marred by various deficiencies. Please accept our sincere apologies. I have forwarded your feedback to our General Manager, who will carefully consider your comments. Best regards, the Social Media Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the land of Pharoahs. Situated in a green setting outside the city centre of Cairo, the Mövenpick Hotel & Casino Cairo-Media City is an idealic oasis for business executives and visitors to the nearby pyramids of Giza and the film studios. The most popular casino in the area is open 24 hours. Also, we provide a relaxing atmosphere for families with small children with the availabilty of our kids club, available during the day time. Also our valued guests can enjoy our Tennis and Football courts available for their fitness needs. ... more   less 

Additional Information about Movenpick Hotel & Casino Cairo-Media City

Address: 6th Of October District, Giza 12451, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: €68 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Hotel & Casino Cairo-Media City 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Moevenpick Hotel Giza
Movenpick Hotel & Casino Cairo-Media City Egypt/Giza
Hotel Style:
#4 Family Hotel in Giza
#5 Romantic Hotel in Giza
#6 Spa Hotel in Giza
#7 Business Hotel in Giza
#9 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Movenpick Hotel & Casino Cairo-Media City staff and other travellers.
4 questions
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London, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Movenpick Hotel & Casino Cairo-Media City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have access to the nice view of the many outdoors swimming pools found there”
 of 5 bubbles BilalN_11, 26 Oct 2016 | Read review
“High floor is recommended facing the swimming pool.”
 of 5 bubbles fadele_12, 17 Jun 2016 | Read review
“Rooms near the swimming pool are nice”
 of 5 bubbles B3249KI_, 11 Apr 2016 | Read review
“dont go except you are sure that the weather is hot and you have a large group to keep you from bored”
 of 5 bubbles AhmedAgaty, 10 Apr 2016 | Read review
“Choose the pool facing rooms in the clusters.”
 of 5 bubbles radz_radia, 18 Mar 2016 | Read review
5 of 5
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