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Marriott Mena House, Cairo

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Traveller (2278)
Room & Suite (541)
Dining (248)
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Overview
  • Excellent64%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“old palace”(34 reviews)
“garden wing”(34 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,830)
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31 - 35 of 1,336 reviews
Reviewed 3 weeks ago via mobile

We were awe struck the first night we arrived in Cairo. We had dinner outside and could see the silhouette of the pyramids from the laser and light show. It was amazing. We wish we could have spent more time at the Mena House, but...More

Thank Kathy S
Reviewed 3 weeks ago via mobile

The views are beautiful. Take the time to walk through the gardens, but skip the restaurants unless you have a lot of time!!!! Over 30 min to order lunch and they messed the orders up. 45 min from sitting down to getting drinks. Not what...More

Thank brockal
Response from Mena H, Director of Marketing Communications at Marriott Mena House, CairoResponded 3 weeks ago

Dear Guest, Thank you for visiting Marriott Mena House, Cairo and for taking the time to share your review. Thank you for bringing this to our attention. We apologize for the inconveniences you faced with the restaurant service. We will share your feedback with our...More

Reviewed 3 weeks ago

Good location. Poor service in the dining room. Plates are not filled up on the buffet. Always a shortage of fruit for breakfast. I have stayed in many 5 star hotels in Giza, and this one was probably the worst for food, service and friendliness....More

1  Thank mmleske
Response from Mena H, Director of Marketing Communications at Marriott Mena House, CairoResponded 3 weeks ago

Dear Guest, Thank you for your feedback further to your recent stay with us. I have noted your feedback regard the food and beverage service to you which did not meet with your expectations and do apologize for the same. Please be assured that your...More

Reviewed 3 weeks ago

I stayed at the Mena House for 9 nights. The one exceptional feature is its location, as you can see the Pyramids from the facility - and perhaps IF you book a Pyramids View room. Yes - perhaps, because for $100 additional, I got a...More

1  Thank Mike A
Response from Mena H, Director of Marketing Communications at Marriott Mena House, CairoResponded 3 weeks ago

Dear Guest, Thank you for sharing your feedback and experience. We are disappointed to read about your Dining experience at the hotel and deeply regret the inconvenience caused during your stay. We assure you that the same is not the usual Marriott Mena House experience...More

Reviewed 3 weeks ago via mobile

Booked a pyramids view room (totally worth it). Landed late in Cairo, checked in about 3am. When I woke up the next morning my “pyramids view” was basically me sticking my head out of the balcony and looking right to see them. Obviously, I contacted...More

2  Thank Khalid M
Response from Mena H, Director of Marketng Communications at Marriott Mena House, CairoResponded 3 weeks ago

Dear Guest, Thank you for choosing Marriott Mena House, Cairo, and for sharing your kind review. We have shared your comments about breakfast and dinner buffet, with our concerned team. Thank you for being our brand ambassador. We look forward to welcoming you back. Again,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$117 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Giza
#2 Business Hotel in Giza
#2 Romantic Hotel in Giza
#2 Luxury Hotel in Giza
#3 Family Hotel in Giza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$117 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Giza
#2 Business Hotel in Giza
#2 Romantic Hotel in Giza
#2 Luxury Hotel in Giza
#3 Family Hotel in Giza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2278)
Room & Suite (541)
Dining (248)
Pool & Beach (84)
Amenities (40)
Family and Play Areas (21)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
CGin23
21 April 2018|
AnswerShow all 8 answers
Response from Mena H | Property representative |
Dear Guest, There are a couple of restaurants near by the hotel. distance from Cairo airport is 45 minutes
1
Vote
Miss_K_Locke
2 April 2018|
AnswerShow all 5 answers
Response from Mena H | Property representative |
Dear Guest, The views of the pyramids are spectacular, you may wish to request room on upper floor.
1
Vote
Amanda C
1 April 2018|
AnswerShow all 4 answers
Response from Mena H | Property representative |
Dear Amanda, Please note that there is a daily sound and light show at the Pyramids plateau. English show starts at 6:30 pm in winter and 7:30 pm in summer. Reservation can made at the front desk on arrival.
1
Vote
Room Tips
"Ask for a Pyramid view"
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"Ask for a pyramid view."
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"try to get a pyramid view room"
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"Get a garden or Pyramid view if you can."
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