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Mercure Cairo Le Sphinx

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Mercure Cairo Le Sphinx
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1,346 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Cairo Le Sphinx
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Showing 873: English reviews
Reviewed 4 weeks ago via mobile

As usual I have to thank all people who's work in this hotel for helping me always, always I go to Cairo for business but when I stay in this hotel I feel as I am in my home 🏡 all there as my family, always smiling always helping not only me but with all guest I have to thank...

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Helpful?
1Thank halim s
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr .Halim, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to...

Reviewed 4 weeks ago via mobile

IT was very Nice stay ANd the stuff were so friendly I liked the view out of my room The reception was so professional and they made our stay wonderful I will be definitely coming back to this great hotel. I would like to thanks everyone who helped us to make our stay rememberable

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Helpful?
Thank Anetta333
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Ms. Anetta, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Trip advisor’s readers and to our future clients. I am extremely delighted to know that you have admired our multiple services and facilities, tasty food, stunning pools. Mercure team is waiting for you for another amazing...

Reviewed 4 weeks ago via mobile

If you stayed here , sure you will see the pyramids , the hotel is clean , the hotel is very close to pyramids , breakfast is amazing , fruits is fresh , staff very helpful , just I wish the swimming pool to be heated

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Helpful?
Thank Raafat H
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Raafat, We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a...

Reviewed 4 weeks ago via mobile

Very nice hotel , staff , rooms , service , everything is good , breakfast is nice and delicious , check in is so fast , all reception staff is very helpful and good , only one thing rooms must be renovated ..

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Helpful?
Thank Ahmed D
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Ahmed, Thank you for bringing to our attention your experience with us. Your constructive feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. We hope we were at the line of your expectation as we are committed to always develop and improve our services...

Reviewed 14 January 2017 via mobile

I like mercury as the staff very friendly special the Reception team the hotel very close from the pyramids the price matching with all people budget very good room look to the pyramids free Wi-Fi also the breakfast was nice but we not had dinner bank machine at lobby we recommend to use the spa sauna and spa free we...

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Helpful?
Thank Ashraf M
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Ashraf, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall...

Reviewed 8 January 2017

The room was small and dark. 2 of the lapms didnt work, so had to call a technician. only 1 half-liter bottle of water for a family of 4. The sink and shower drain were clogged, so had to wait for 1 hour after each shower. The breakfast had very limited variety, nothing for kids (except for cereals). The milk...

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Helpful?
Thank Edhemych
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, We thank you very much for taking the time to write your feedback on our Tripadvisor page. Your recent experience was certainly not a true reflection to the standards of which our hotel is known by along with our keenness to keep improving from day to another to meet with our guests’ entire satisfaction. Please be assured that...

Reviewed 5 January 2017 via mobile

Nice location facing the Pyramids, Friendly staff Omar bell captin- Mr. Aly & Mr. Refaat at the Reception very helpfull. We spent the night at the Disco Down stairs. Non forgotten vacation we will be back .

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Thank RehamHamed
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Ms. Reham, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall...

Reviewed 3 January 2017 via mobile

i come to this hotel every week as its very limited price with my budget i have my preferable room 3184 it good view of the pyramids and very clean and the bathroom very clean as it most important for all people the staff of the hotel very friendly and helpful the pool area very clean very nice spa i...

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Helpful?
Thank Nasser F
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Nasser, Mercure Cairo Le Sphinx entire team would like to express their sincere gratitude for your kind feedback and for recommending our hotel. We are glad to know that you have spent an enjoyable holiday. We are waiting for your next visit soon Thank you Gamal Hassan General Manager Mercure Cairo LE Sphinx

Noida, India
Reviewed 2 January 2017

Location : Very Good, near to the attraction of Pyramids, one can watch from the hotel , far from city centre Rooms : Clean and comfortable Bathrooms: Clean, but small and look need renovation Breakfast : Decent spread Internet : Only in the lobby and thus lobby is always lively Restaurants : Very limited choice. General Service : Staff is...

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Thank rajivkhattar
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall share...

Pottstown, Pennsylvania
Reviewed 1 January 2017

My tablet did not recognize the WiFi. The bartender told me he had no change but when pushed he did. Tried to charge my dinner to my room and was told no so paid cash. At checkout the charge was on my bill. Took 20 min to resolve. Treated me like a thief and a liar over $5. Asked for...

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Helpful?
Thank Donna T
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear M .Donna, We thank you very much for taking the time to write your feedback on our Tripadvisor page. Your recent experience was certainly not a true reflection to the standards of which our hotel is known by along with our keenness to keep improving from day to another to meet with our guests’ entire satisfaction. Please be assured...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: €51 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Prestigia, Hotels.com and ACCOR so you can book your Mercure Cairo Le Sphinx reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza
Hotel Style:
#3 Best Value Hotel in Giza
#8 Business Hotel in Giza
#10 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cairo Le Sphinx staff and other travellers.
19 questions
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Questions? Get answers from Mercure Cairo Le Sphinx staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need extra water or cold drinks there are two kiosks just outside the hotel on either side”
 of 5 bubbles rajivkhattar, 2 Jan 2017 | Read review
“Don't pay for a Pyramid room, they will be shrouded in smog more often than not.”
 of 5 bubbles 27pauls, 27 Nov 2016 | Read review
“Close to pool are closer to Recepcion.”
 of 5 bubbles 198marilynp, 7 Nov 2016 | Read review
“ask for a room with a veranda”
 of 5 bubbles goticdan, 1 Nov 2016 | Read review
“Very Good Hotel”
 of 5 bubbles Mezoo123, 16 Oct 2016 | Read review
5 of 5