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Mercure Cairo Le Sphinx

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Mercure Cairo Le Sphinx
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1,346 Reviews from our TripAdvisor Community

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Showing 873: English reviews
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Paignton, United Kingdom
Reviewed 4 days ago NEW

Stayed for 1 week in January. Rooms are a bit dark but generally ok with a balcony & what looked like a nice big pool but too cold whilst we were there. Pyramids are a short taxi ride away, you could walk if you wanted ( 1/2 hour). Had half board & this was a good idea as the breakfast...

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Helpful?
Thank julie260
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear M .Julie, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to...

Dammam, Saudi Arabia
HOTEL’S FAVOURITE REVIEW
Reviewed 23 November 2016 via mobile

Hotel very near to the pyramid of Giza. Money changer at the hotel give competitive rates and best deal at the hotel gift shops compared outside shops. The room is clean and the staff is helpful . It is recommended to use established and well known travel agent and ask for total cost to avoid any surprise especially on the...

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Helpful?
1Thank Asrul A
About Hotel's Favourite Review
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr .Asrul, We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a...

Chennai (Madras), India
Reviewed 1 week ago via mobile

Pros Location is good and close to the Giza pyramids Rooms are well maintained Breakfast included is good. Cons Only the first day of the stay , one 500 ml water is free, we have to pay after that ! Not a big deal but not expected :-) They should have wifi in the rooms. Though we overlooked that while...

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Helpful?
1Thank Sanathsh
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience during your stay at Mercure Cairo Le Sphinx. I am sorry that your experience did not meet your expectations. At Mercure Cairo Le Sphinx, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Reviewed 1 week ago via mobile

I visited there in this feb the hotel was fully booked almost of guests were from Egypt and china we enjoyed very much the views of the pyramids and the hotel location is very close to the Giza sites .the food in breakfast was good but lunch is no good variety room aircondationing was not working just warm and after...

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Helpful?
1Thank Mohamed E
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr .Mohamed Entire guest satisfaction is our primary goal therefore we are glad that the accommodation and quality of service had met with your expectations. Currently we are working on developing the quality of the breakfast buffet where certainly will meet with your expectation for next time. Thank you Gamal Hassan General Manager Mercure Cairo LE Sphinx

Reviewed 1 week ago via mobile

Its very nice hotel and staff , breakfast is poor ,but nice , rooms is fine , all over hotel is good , reception staff is very helpful , thanks to them all , I liked this hotel , and I will be back again ,

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1Thank bbbgggtre
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to thank...

Santiago, Chile
Reviewed 3 weeks ago via mobile

Really nice hotel, big one and with a perfect view of the pyramids! With a gym and spa, restaurants coffea shop 24/7 also a big pool outside and a corner for kids The only but is that this big hotel has only wifi in the reception and not in the rooms, and the breakfast has no fruits.

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Helpful?
1Thank matiasrubio
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Mercure Cairo Le Sphinx entire team would like to express their sincere gratitude for your kind feedback and for recommending our hotel. We are glad to know that you have spent an enjoyable holiday. We are waiting for your next visit soon Thank you Gamal Hassan General Manager Mercure Cairo LE Sphinx

Reviewed 3 weeks ago via mobile

The carpet was full of stains . Bad smell . Unwelcome , angry faces employees . Bad room service. Very dirty and disgusting angels . Low light . The breakfast is the only acceptable thing in this hotel.

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1Thank Mohamad A
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Mohamed, We thank you very much for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We...

Reviewed 4 weeks ago

We choose mercure Le sphinx for our wedding party, which was just perfekt. Our stay - 3 nights- was nice and we enjoyed so much. The hotel has a very nice view to the pyramides. The rooms are comfortable and clean. The food is good and the staff were helpful. spicial thanks to the spa team. And many thanks to...

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Helpful?
1Thank Jassi D
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Ms. Jassi, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Trip advisor’s readers and to our future clients. I am extremely delighted to know that you have admired our multiple services and facilities, tasty food, stunning pools. Mercure team is waiting for you for another amazing...

Reviewed 4 weeks ago

the experience too bad. request double room but get the twin room. And the room too small for the clients since they need to step on the bag for pass by in the room. Last night got 3 times blackout don't know whats the problem. Clarify 5 star hotel but didn't seem 5 star hotel.

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1Thank Jannah E
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear M . Jannah , We thank you very much for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very...

Reviewed 4 weeks ago via mobile

Its very nice hotel and helpful, excellent staff i have stay one year in this hotel . i liked this hotel very much it is (My Home) . . breakfast is very nice And the Dinner in front of the pyramids is a elegant view Alot of thanks for all the great staff.

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Helpful?
1Thank mona g
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Ms .Mona, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: €51 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Travelocity, Prestigia and Hotels.com so you can book your Mercure Cairo Le Sphinx reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza
Hotel Style:
#8 Business Hotel in Giza
#10 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cairo Le Sphinx staff and other travellers.
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Questions? Get answers from Mercure Cairo Le Sphinx staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need extra water or cold drinks there are two kiosks just outside the hotel on either side”
 of 5 bubbles rajivkhattar, 2 Jan 2017 | Read review
“Don't pay for a Pyramid room, they will be shrouded in smog more often than not.”
 of 5 bubbles 27pauls, 27 Nov 2016 | Read review
“Close to pool are closer to Recepcion.”
 of 5 bubbles 198marilynp, 7 Nov 2016 | Read review
“ask for a room with a veranda”
 of 5 bubbles goticdan, 1 Nov 2016 | Read review
“Very Good Hotel”
 of 5 bubbles Mezoo123, 16 Oct 2016 | Read review
5 of 5