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Mercure Cairo Le Sphinx

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Mercure Cairo Le Sphinx
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1,362 Reviews from our TripAdvisor Community

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Showing 884: English reviews
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Reviewed 2 days ago NEWvia mobile

Very Nice hotel close to the sphinx and pyramids ,the Italian Restaurant,health club and Discotic are amazing, but I had only one problem for adding extra fees (by someone called khairt) when i ordered breakfast in the room it was handled thanks to Mr.Refat and Mr.Mohamed Atef

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Helpful?
Thank Ahmed S
HOTEL’S FAVOURITE REVIEW
Reviewed 14 January 2017 via mobile

I like mercury as the staff very friendly special the Reception team the hotel very close from the pyramids the price matching with all people budget very good room look to the pyramids free Wi-Fi also the breakfast was nice but we not had dinner bank machine at lobby we recommend to use the spa sauna and spa free we...

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Helpful?
1Thank Ashraf M
About Hotel's Favourite Review
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Ashraf, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall...

Reviewed 5 days ago NEWvia mobile

Every month we stay 2 nights on room 2116 it's great room with very good pyramids view and wifi is available at this room they have good roof with flavour shish a the c/ in very smooth so special thanks to the reception staff special mahmoud only they have problem for the hot water at the room as it's nit...

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Helpful?
1Thank Helmy A
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Helmy First, let me thank you very much for taking the time to share with us your wonderful holidays experience online and for recommending us to Tripadvisor’s readers. It is our extreme delight to learn that you have spent a wonderful vacation and took pleasure in our services and facilities. Your satisfaction is for us our rule number...

Reviewed 6 days ago NEWvia mobile

It's nice hotel staff are friendly and I will recommend the hotel to my friends it's just needs renovation because the location of the hotel is very beautiful and the pyramids view rooms very nice also the bar and the Pyramids terrace

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Helpful?
1Thank محمود ع
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Mahmoud, It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Mercure Cairo Le Sphinx hotel. Thank you so much for taking the time to share this with everyone. It really means a lot to...

Reviewed 1 week ago via mobile

I had a big group for two different stays. They received a very good service. Thanks for Refaat the front office manger and sales team Rehab and Rania for all of their efforts to help in the success of this group, also bellmen omar, aiman and anwar. Sherbiny for the professionalism in providing dinner and breakfast for the group. House...

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Helpful?
1Thank Hazem L
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Hazem, We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we...

Lima, Peru
Reviewed 2 weeks ago

Located about 1 km away of the Pyramids, the hotel is very convenient, staff is friendly and helpful to give directions. I got the chance to get a driver who took me around Cairo for a reasonable fare every day. Breakfast had a good variety and in general terms, the hotel looked pretty clean. The room I got wasn't that...

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1Thank juanmsanchez
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall share...

Reviewed 2 weeks ago via mobile

I visit this hotel every 2 week its nice by the staff as they very helpfully if you want to have confirtable room ask the reception to give your room in building start with 20 the receptionist mahmoud very polite and helpful the food from out side is not allowed the pool not heated the roof not open the WiFi...

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Helpful?
1Thank Ahmed E
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Ahmed, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to...

Reviewed 2 weeks ago via mobile

Its a nice hotel. Near to the pyramids. Very clean environment Their breakfast have alot of food. The staff member at the reception named "Omar" is a very nice and polite guy. He should be on the seat of General Manager of this hotel.. I just recommend slippers in the room. And being a muslim country the toilet must have...

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Helpful?
1Thank Farooqjan25
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. We are truely thrilled that your stay at Mercure Cairo Le Sphinx Hotel were extremely satisfactory. In Mercure we are always trying to upkeep our service and standards to meet with our valuable guest expectation, we are happy that our services and facililties were admired. I will make sure...

Reviewed 2 weeks ago via mobile

I feeling comfortable at my stay at mercure as the hotel have friendly staff special the reception they very helpfully also the room was good but request high floor the pool not heated the wafi is available in lobby and suites also cash machine at the lobby I recommended to the peoples want to relaxation and good price my room...

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Helpful?
1Thank Manal6
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Ms. Manal, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall...

Bangalore
Reviewed 2 weeks ago

I had been with my family, the hotel is very good, good interiors, ambience, but me being Vegetarian i did not have much option for breakfast or lunch. When the Food got empty the hotel staff were too lazy to refill the food. Experience was ok nothing great. Rooms were also Fine.

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2Thank Sharath80
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, We thank you very much for taking the time to write your feedback on our Tripadvisor page. Your recent experience was certainly not a true reflection to the standards of which our hotel is known by along with our keenness to keep improving from day to another to meet with our guests’ entire satisfaction. Please be assured that...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: €49 - €69 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza
Hotel Style:
#8 Business Hotel in Giza
#10 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cairo Le Sphinx staff and other travellers.
21 questions
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Questions? Get answers from Mercure Cairo Le Sphinx staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need extra water or cold drinks there are two kiosks just outside the hotel on either side”
 of 5 bubbles rajivkhattar, 2 Jan 2017 | Read review
“Don't pay for a Pyramid room, they will be shrouded in smog more often than not.”
 of 5 bubbles 27pauls, 27 Nov 2016 | Read review
“Close to pool are closer to Recepcion.”
 of 5 bubbles 198marilynp, 7 Nov 2016 | Read review
“ask for a room with a veranda”
 of 5 bubbles goticdan, 1 Nov 2016 | Read review
“Very Good Hotel”
 of 5 bubbles Mezoo123, 16 Oct 2016 | Read review
5 of 5