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Mercure Cairo Le Sphinx

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Mercure Cairo Le Sphinx
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1,319 Reviews from our TripAdvisor Community

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Showing 860: English reviews
Reviewed 4 days ago NEWvia mobile

I like mercury as the staff very friendly special the Reception team the hotel very close from the pyramids the price matching with all people budget very good room look to the pyramids free Wi-Fi also the breakfast was nice but we not had dinner bank machine at lobby we recommend to use the spa sauna and spa free we...

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Helpful?
Thank Ashraf M
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Ashraf, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall...

Reviewed 1 week ago

The room was small and dark. 2 of the lapms didnt work, so had to call a technician. only 1 half-liter bottle of water for a family of 4. The sink and shower drain were clogged, so had to wait for 1 hour after each shower. The breakfast had very limited variety, nothing for kids (except for cereals). The milk...

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Helpful?
Thank Edhemych
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, We thank you very much for taking the time to write your feedback on our Tripadvisor page. Your recent experience was certainly not a true reflection to the standards of which our hotel is known by along with our keenness to keep improving from day to another to meet with our guests’ entire satisfaction. Please be assured that...

Reviewed 2 weeks ago via mobile

Nice location facing the Pyramids, Friendly staff Omar bell captin- Mr. Aly & Mr. Refaat at the Reception very helpfull. We spent the night at the Disco Down stairs. Non forgotten vacation we will be back .

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Helpful?
Thank RehamHamed
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Ms. Reham, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall...

Reviewed 2 weeks ago via mobile

i come to this hotel every week as its very limited price with my budget i have my preferable room 3184 it good view of the pyramids and very clean and the bathroom very clean as it most important for all people the staff of the hotel very friendly and helpful the pool area very clean very nice spa i...

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Helpful?
Thank Nasser F
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Nasser, Mercure Cairo Le Sphinx entire team would like to express their sincere gratitude for your kind feedback and for recommending our hotel. We are glad to know that you have spent an enjoyable holiday. We are waiting for your next visit soon Thank you Gamal Hassan General Manager Mercure Cairo LE Sphinx

Noida, India
Reviewed 2 weeks ago

Location : Very Good, near to the attraction of Pyramids, one can watch from the hotel , far from city centre Rooms : Clean and comfortable Bathrooms: Clean, but small and look need renovation Breakfast : Decent spread Internet : Only in the lobby and thus lobby is always lively Restaurants : Very limited choice. General Service : Staff is...

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Helpful?
Thank rajivkhattar
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Cairo Le Sphinx to Tripadvisor readers. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style as well as our welcoming and caring staff. With pleasure, I shall share...

Pottstown, Pennsylvania
Reviewed 2 weeks ago

My tablet did not recognize the WiFi. The bartender told me he had no change but when pushed he did. Tried to charge my dinner to my room and was told no so paid cash. At checkout the charge was on my bill. Took 20 min to resolve. Treated me like a thief and a liar over $5. Asked for...

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Helpful?
Thank Donna T
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear M .Donna, We thank you very much for taking the time to write your feedback on our Tripadvisor page. Your recent experience was certainly not a true reflection to the standards of which our hotel is known by along with our keenness to keep improving from day to another to meet with our guests’ entire satisfaction. Please be assured...

Reviewed 3 weeks ago via mobile

I love this hotel I stay in this hotel from 10 years ago . My wife and my daughter feel in home and like everything in the hotel . Thanks for all the staff especially Ghada. The most professional in her work and also knows almost all the regular guests like us . Thanks for everything

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Helpful?
Thank Mohamed A
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Mr. Mohamed, We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a...

Reviewed 3 weeks ago via mobile

I can't forget the morning view when I left my room and went to the rooftop to check the pyramids! Just like a VIP area. Nice logistics to be close to the pyramids. The tour there is heavy due to the hot weather and long walks. So, nothing better than come back quickly to hotel and rest while enjoying the...

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Helpful?
1Thank Bernardo G
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear M. Bernardo, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to...

Tonbridge, United Kingdom
Reviewed 28 November 2016

Great location, Ignore the rapacious taxi drivers and walk to the Pyramids. This place doesn't quite make the Accor grade, even for Africa. It is good value, clean and the rooms are spacious. If that's all you need then go for it. I'm a seasoned Africa traveler and want to cut them some slack, especially when tourism is on its...

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Helpful?
Thank paul s
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear M. Paul, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to...

Finland
Reviewed 24 November 2016

I stayed in this hotel many days and in different rooms as I was coming and going. I was very satisfied with everything. The rooms are clean, the beds are quite confortable, the garden superb, helpful staff, even de WI-FI in the lobby worked well. The only problem I found was that the have many oriental guests who tend to...

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Helpful?
Thank lauriux2015
Gamal H, General Manager at Mercure Cairo Le Sphinx, responded to this review

Dear Guest, Thank you very much for choosing Mercure Cairo Le Sphinx for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to your future clients. I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity and Also, i would like to thank...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: €51 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza
Hotel Style:
#8 Business Hotel in Giza
#10 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cairo Le Sphinx staff and other travellers.
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Questions? Get answers from Mercure Cairo Le Sphinx staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need extra water or cold drinks there are two kiosks just outside the hotel on either side”
 of 5 bubbles rajivkhattar, 2 Jan 2017 | Read review
“Don't pay for a Pyramid room, they will be shrouded in smog more often than not.”
 of 5 bubbles 27pauls, 27 Nov 2016 | Read review
“Close to pool are closer to Recepcion.”
 of 5 bubbles 198marilynp, 7 Nov 2016 | Read review
“ask for a room with a veranda”
 of 5 bubbles goticdan, 1 Nov 2016 | Read review
“Very Good Hotel”
 of 5 bubbles Mezoo123, 16 Oct 2016 | Read review
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