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Holiday Inn Cairo - Citystars

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Traveller (325)
Room & Suite (133)
Dining (26)
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Overview
  • Excellent47%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“city stars”(58 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (665)
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All reviewscity starswindows restaurantlime loungeindian restaurantshopping mallinside cityihg memberhuge mallbusiness tripsuperior roomcomfortable roomsrecommend this hotelguest relationshotel is locatedspecial thanksclose to the airportcomfortable stay
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161 - 165 of 483 reviews
Reviewed 30 July 2016 via mobile

Hotel is situated at an excellent and convenient location. Service was good and all staff are always helpful. Over the past two years I've been staying here a lot and I can say there has been big improvement. Hopefully food will improve as well as...More

Thank Ahmad C
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 31 July 2016

Dear Ahmad C, Thank you for staying at Holiday Cairo Citystars and for sharing your experience here on TripAdvisor. We are very happy to learn that you enjoyed your time with us and found our colleagues helpful and hospitable. Please rest assured that your comments...More

Reviewed 26 July 2016

The hotel connected to City Stars hotel, make the outlets of the hotel busy all the day,service is ok,food is fair, it's business hotel,rooms are ok you can all need. Pool is small.front office was helpful.More

Thank hisham T
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 27 July 2016

Dear hisham T, Thank you for staying at Holiday Inn Cairo Citystars and for sharing your comments on TripAdvisor. We are very glad to know that you enjoyed your time and hope to have the pleasure of welcoming you again soon. Sincerely, Dina Y Khalil...More

Reviewed 5 July 2016

Well it could not last. After the experience of superlative service at the hands of Jones at the Hilton Xi'an a few weeks ago, I now descended to the depths of mediocrity at the Holiday Inn. You'll be served by someone at reception who'll ask...More

1  Thank SQ320
Reviewed 28 June 2016 via mobile

As a Holiday Inn dont expect much of food or amenities. Although the hotel does try. It is within reasonable distance from the airport but wil take you between 30 to 60 min to get elsewhere in Cairo. Staff are lovely: pretty helpful and good...More

Thank bbatiz
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 29 June 2016

Dear bbatiz, Thank you for staying at Holiday Inn Cairo Citystars. We are happy you enjoyed your time with us and found our colleagues helpful and hospitable. Looking forward to welcoming you back in the future. Sincerely, Dina Y Khalil Executive Secretary

Reviewed 18 June 2016

Hotel location is very nice next to city star mall, good rooms. We arrived morning 10 am asked them for early check in but they didn't provide till 12 noon which made us to wait in lobby almost 2 hours.More

Thank Raghubrr
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 19 June 2016

Dear Raghubrr, Thank you for staying at Holiday Inn Cairo Citystars and for sharing your comments on TripAdvisor. We are happy you liked our rooms and found our Hotel location convenient; we would like to highlight that our official check in time is 3 pm...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$123 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cairo
#15 Family Hotel in Cairo
#22 Business Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cairo
#15 Family Hotel in Cairo
#22 Business Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (325)
Room & Suite (133)
Dining (26)
Pool & Beach (10)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Abdelhamid B
2 August 2017|
AnswerShow all 2 answers
Response from Angelo G | Reviewed this property |
Only Pool and Gym / Spa is available at INTERCONTINENTAL which is just across the mall and available from Holiday Inn booking as they can charge from Intercontinental directly to Holiday Inn.
1
Vote
Tarek H
7 February 2017|
AnswerShow all 2 answers
Response from Carolepj | Reviewed this property |
Definitely get on to Bookingcom about this, I agree with the other comment that the hotel will not able to help you in this instance. If you are within the terms of the cancellation ask for a refund immediately. Also check... More
1
Vote
Alamteh
25 January 2016|
AnswerShow all 6 answers
Response from aussiered1054alanah | Reviewed this property |
I don't know of a hotel that doesn't use a credit card. This is because people don't show and they lose a booking. However you can book using it our cc .but choose to pay cash on arrival. Just make sure you have it... More
0
Votes
Room Tips
"Conveniently located next to the shopping mall loaded with restaurants, department stores, clothing boutiques..."
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"View to Pyramides"
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"4th floor, room 445 nice room"
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"Avoid the street side!"
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