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Holiday Inn - Citystars

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#17 of 139 Hotels in Cairo
Certificate of Excellence
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Holiday Inn - Citystars
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495 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Reviewed today NEWvia mobile

Located with city stars mall, makes it a nice place to stay. The staff are very friendly as well. Rooms are small, but well organized and used. It is a little bit noisy from the street which is always busy with traffic.

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Helpful?
Thank RamiRizg
Thoiry, France
Reviewed 2 days ago NEW

I was booked into this hotel by my work colleagues in Cairo. It is next to the huge City Stars Mall - which could be in virtually any major city in Europe or the Americas. The hotel is good without being special - what you'd expect from a good Holiday Inn.

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Thank MuddyWalks
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear MuddyWalks, Thank you for staying at Holiday Inn Cairo Citystars. We are happy you enjoyed your time with us, liked our Hotel and location. Looking forward to welcoming you back soon. Sincerely, Dina Y Khalil Executive Secretary

Reviewed 3 days ago NEW

you should not miss the rich buffet at Moments overlooking the pool. it is an experience in its own. the convenience of the hotel in the bustling heart of the Nasr city, adjacent to the largest high end mall in Cairo and very near to the Cairo Airport.

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Helpful?
Thank ShereefIbrahim
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear ShereefIbrahim, Thank you for staying at Holiday Inn Cairo Citystars and for sharing your comments on TripAdvisor. We do not have buffet by the pool and wanted to have some more details about your stay; should you have a minute please further communicate at info.hicitystars@ihg.com. Looking forward to welcoming you back soon. Sincerely, Dina Y Khalil Executive Secretary

Singapore, Singapore
Reviewed 1 week ago

Was in Egypt for an exhibition. stayed in this property for 5 days. nice property, clean and big rooms. service was good. best part its adjacent a mall. plenty of shopping and food options. variety of food to eat. staying here next time i am in cairo

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Helpful?
Thank karanganju88
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear karanganju88, Thank you for choosing to stay at Holiday Inn Cairo Citystars. We are delighted to learn that you enjoyed your time with us and liked our property and facilities. Your promise to visit us is truly appreciated and we look very much forward to welcoming you back hopefully in the near future. Sincerely, Dina Y Khalil Executive Secretary

Cairo, Egypt
Reviewed 2 weeks ago

Thats my first visit to Egypt and also my first experience with American Express. This is something i can encourage everyone to make. Interesting, safety and the most important thing very helpful , it will be a real honor and pleasure for me to come back and choose again Holiday Inn Cairo. Thanks again for your kindness, your help and...

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Helpful?
Thank hichamidelhaj
Ibrahim N, Rooms Division Manager at Holiday Inn - Citystars, responded to this review

Dear Mr. Hicham, Thank you for the interest shown in Holiday Inn Cairo Citystars. We are delighted with your nice comments, and we are glad that we met your expectations. We'll be honored to welcome you back. Regards, Asmaa Hadary Rooms Division Manager

Toronto, Canada
Reviewed 2 weeks ago

The people in the hotel were very friendly. My room was always clean and the best part of my trip was staying here. The kids loved the hotel so much they did not even want to go out to the mall next door. Although the room was a little tight but it was perfect for us. The only thing that...

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Helpful?
Thank heba5574
Ibrahim N, Manager at Holiday Inn - Citystars, responded to this review

Dear Ms Heba, Thank you for choosing Holiday Inn Cairo Citystars. We are delighted that you enjoyed your stay with us, hoping next time to have a memorable stay with us. Looking forward to welcome you back. Thanks and best regards Remon Nabil Assistant Front Office Manager

Reviewed 2 weeks ago via mobile

This is the second time I visit this hotel in less than 2 month, the location is perfect as it's close to city star mall, the service in general is good, they let me check in early at 10Am, Osama was very helpful, confortable bed but the rooms are small and old, it don't worth 153 $ per night without...

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1Thank Tarik C
Ibrahim N, Manager at Holiday Inn - Citystars, responded to this review

Dear Mr. Tarik, Thank you for choosing Holiday Inn Cairo Citystars and being one of our most loyal guests. We are delighted that you enjoyed your stay with us, hoping next time that our price meet your expectations. Looking forward to welcome you back. Thanks and best regards Remon Nabil Assistant Front Office Manager

Cairo, Al Qahirah, Egypt
Reviewed 3 weeks ago via mobile

Once again it is related to expectations, I booked this hotel for a medical conference I had to attend in the nearby sister hotel intercontinental cairo city stars. I booked holiday inn as it offer lower rate than the intercontinental, actually I didn't expect much more than a place to spend my night as I planned to spend most of...

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1Thank Dr-Bassim
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Dr-Bassim, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for taking the time to post your detailed experience yet you are busy. We are delighted to know that you enjoyed your time with us, liked our facility and services and above all found our colleagues professional and helpful. Your recommendation for others is greatly appreciated...

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

I arrived in holiday Inn city stars at 10:50am for business meeting in the lounge I came to concierge gentleman with out a name tag !! I asked him where the lounge located he directed me with rude way by saying ,,, can you see this stairs go up while his pointing his fingers!! However I went up it was...

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Helpful?
11Thank Abdelhamid A
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Hamidovich, Thank you for taking the time to post your comments on TripAdvisor. We apologize if things did not go up to your expectations and in order to further investigate your case we will need some extra details, so please be kind enough to send us your personal contact at info.hicitystars@ihg.com to further discuss. Thank you and looking forward...

Rome, Italy
Reviewed 10 February 2017 via mobile

Extraordinary accommodation, we booked night and breakfast, enjoyed every bit of it. Rooms have al you need: good bed, excellent shower and towels, wifi, tv, miniBar, A.C.... All personnel, at each level, is well traind, and make your staying an extraordinary experience. They don't mind changing your bed each day, if you don't leave the slip on it, telling them...

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Helpful?
2Thank Andrea N
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Andrea N, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for taking the time to share your experience in details. We are delighted to learn that you enjoyed your time with us and liked our facilities and services and found our colleagues up to your expectations. Your comments were passed onto our colleagues and they...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Cairo City Stars is part of the exciting CityStars Complex, the largest shopping and entertainment centre in the Middle East, and the latest integrated project and landmark in Cairo. The hotel is ideally located 7 minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo. The hotel is ideal location to start many tours and also enjoy the vibrant life of Cairo.Guests are assured of a comfortable and relaxing stay in 311 guestrooms including superior rooms, executive rooms and suites. Executive Floor guests will have access to the Executive Lounge where they can check in and our privately and enjoy breakfast, snacks and drinks on complimentary basis. Holiday Inn Cairo City Stars offers various dining options, coffee shop, bar, lounge and 24 hour room service. Also 4 banquet rooms with flexible spacing.Facilities and services at Holiday Inn Cairo City Stars include fully equipped Business Center. The hotel offer Complimentary High Speed Internet Access and WIFI in all guest rooms, and Health Club offers the latest state-of-the-art fitness equipment. ... more   less 

Additional Information about Holiday Inn - Citystars

Address: Ali Rashid Street, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: €112 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn - Citystars 4.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo
Cairo Holiday Inn
Hotel Style:
#15 Family Hotel in Cairo
#17 Luxury Hotel in Cairo
#22 Business Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn - Citystars staff and other travellers.
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Questions? Get answers from Holiday Inn - Citystars staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is were the party's at”
 of 5 bubbles shadow1019, 18 Jan 2017 | Read review
“Difficult to get a quiet room as roads are to three sides of the hotel”
 of 5 bubbles 662guyc, 7 Jan 2017 | Read review
“Avoid room near the road street”
 of 5 bubbles miumiumin, 27 Dec 2016 | Read review
“Pool view rooms are much better than the rooms overlooking the street. For a better sleep quality try rooms away from the mall.”
 of 5 bubbles M_Sami5870, 7 Sep 2016 | Read review
“859 has great city views but can be loud from the traffic and Mosque.”
  • View from 859
  • Easy and spacious to get some work done
  • Room 859
  • Room 859
  • Room 859
  • Room 859
 of 5 bubbles Kloberda, 3 Sep 2016 | Read review
5 of 5