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Heliopolis Towers Hotel

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Traveller (312)
Room & Suite (301)
Dining (89)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the landmark Heliopolis Towers Hotel, set in the presidential quarter near Cairo International Airport, the business district and the Cairo International Convention Centre. Luxurious with a high sense of Egyptian heritage, our hotel has a wealth of amenities including an astonishing range of dining options and the largest event space in Cairo. Feel inspired in a setting of lush gardens, palm trees and a sunlit grand atrium, and count on unrivaled service tailored especially to you. Guest rooms feel positively residential with a marble entryway, wood floors, a sumptuous king bed, floor-to-ceiling windows, plush seating and a marble bathroom. Choose a suite to enjoy a private bedroom and available kitchenette, dining table and whirlpool tub. Other hotel indulgences: • 18 restaurants and bars featuring global cuisines and indoor/outdoor settings • Wellness spa with private treatment rooms and a beauty salon • Two outdoor pools, a kids pool and options of cabanas and poolside
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Property amenities
Fitness Centre with Gym / Workout Room
Pool
Room service
Restaurant
Free Internet
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Weekend Getaway Package
Hotel deals

Location

Full view
Contact
El Shaheed Sayed Zakaria Street Horreya, Heliopolis, Cairo 2480 Egypt
Name/address in local language
Getting there
Cairo Intl Airport5 km
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954Reviews
678Photos
6Q+A
100Room tips
Traveller rating
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Popular mentions
One of the best hotels in Cairo ,recently renovated and acquired by Waldorf Astoria ,spacious and clean rooms ,variety and quality of the breakfast buffet is extraordinary, staff are very helpful and friendly , simply you feel home and can’t resist to come back.
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Hotel's Favourite
I stayed here during a recent business/pleasure trip to Cairo last week. It has recently become a Waldorf Astoria property; Hilton's first in Africa. Here is my breakdown... Pros: - Some of the best service I have ever had in my 20+ years of staying at Hilton properties! -
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Response from fabieng183, General Manager at Heliopolis Towers Hotel
Responded 2 weeks ago
Dear Sted, Greetings from the Towers Heliopolis! On behalf of my entire team I would like to thank you for taking your valuable time to share your feedback with us. I have taken the liberty to share it with my entire team and they were absolutely thrilled to hear the same. We are very lucky as we have extremely talented and genuine team members in the hotel, alike Alaa, Merna, Wael and many others that are truly our shining stars. I am very glad that you were able to interact with them and that they made your stay an unforgettable one. I did notice your feedback about the smoking in the Lobby which I perfectly understand and respect and do rest assured that I am looking at it as we have had this feedback from time to time. As for the rooms please do note that we will be doing a renovation of our rooms later this year to make them more comfortable for our guests. I am as well a bit concerned about your feedback on our security police team member, please do allow me to apologize for the same as it is not correct and I shall have a full investigation done. Thank you once again for taking the time to share your feedback and we are very much looking forward to having you back with us.
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My husband and I got to stay in this beautiful hotel during our trip to Egypt It was wonderful and the staff made it so easy for us. The hotel is very close to the airport so it is so easy to go after 24 hours in the air. Wonderful ambiance and food is excellent!!!
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Review collected in partnership with Waldorf Astoria
Security took my personal working knife (I'm chef) one day is allowed another day not....tepaniaki restaurant very bad in order to ingredients and way to cook If the client ask not so spicy as to be like that.
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Review collected in partnership with Waldorf Astoria
Response from fabieng183, General Manager at Heliopolis Towers Hotel
Responded 1 week ago
Dear Happiness14447168988 Thank you for taking the time to share your feedback with us. On behalf of our entire team please allow me to apologize for the poor experience you have had while staying with us. I was made aware of the same and I had instructed my team to allow your knifes to enter the hotel as an exceptional gesture. That is why on the 2nd day they allowed this. I am sure you may understand as well that we do have some rules that are related to safety and security and we need to follow them. However please rest assured that I do understand your feedback and disappointment and I will surely review this with my team that we can be more flexible on certain cases. We do hope you will give us a second chance that we can show you how dedicated our team members are. Thank You Fabien
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Very big hotel, close to the airport. Very nice rooms, a lot of amenities. Customer service is very good. We did enjoy the gym and 2 of the 4 restaurants it has inside. The breakfast is one of the best that we have had before. A huge selection of items on its buffet. We did book
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Response from fabieng183, General Manager at Heliopolis Towers Hotel
Responded 2 weeks ago
Dear Sermar99, Greetings from the Towers Heliopolis! On behalf of my entire team I would like to thank you for taking your valuable time to share your feedback with us. I have taken the liberty to share it with my entire team and they were absolutely thrilled to hear the same. We are very lucky as we have extremely talented and genuine team members in the hotel, alike Madona, Mina, Ahmed and many others that were truly our shining stars. I am very glad that you were able to interact with them and that they made your stay an unforgettable one. I did notice your feedback about the smoking in the Lobby which I perfectly understand and respect and do rest assured that I am looking at it as we have had this feedback from time to time. Thank you once again for taking the time to share your feedback and we are very much looking forward to having you back with us. Fabien
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Professional photo exclusively commissioned by TripAdvisorHeliopolis Towers Hotel
The Deluxe Room with Terrace at the Fairmont Towers Heliopolis
Professional photo exclusively commissioned by TripAdvisorHeliopolis Towers Hotel
The Presidential Suite at the Fairmont Towers Heliopolis
Professional photo exclusively commissioned by TripAdvisorHeliopolis Towers Hotel
The Fairmont Suite at the Fairmont Towers Heliopolis
Atrium view
Bagno
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Hi. Unfortunately in Cairo Egypt they smoke every were, the smog in the city is very strong. I was snizzing all the time and the smell of diesel is very strong also. On the tour I took no belly dancers and no native activities.
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Hi Sorry, I myself do not know, I did not have or see a dog there. I asked a fried. I was told that they allow dogs and their care with prior arrangement on the owner's full responsibility.
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Hello! !! do you have bellydance?? sincerely Marie
Does the hotel have a well equipped fitness centre with weights and cardio equipment?
Yes, it does.
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Ciertamente!
1 vote
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"ask for a non smoking room. Remember that"
"Try to book ahead of time so you can enjoy some very attractive packages for early bookings."
"I would recommend the rooms having access to the Executive Lounge"
"they all have same view to dome"
"Ask to stay on the fourth floor. Very quiet."
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PRICE RANGE
US$176 - US$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont towers heliopolis hotel cairofairmont hotel cairofairmont cairocairo fairmont
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
247
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