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InterContinental Cairo Citystars

1,383 reviews
#6 of 141 Hotels in Cairo
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Traveller (833)
Room & Suite (256)
Pool & Beach (85)
Overview
  • Excellent64%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“city stars mall”(73 reviews)
“shopping mall”(64 reviews)
“huge mall”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from InterContinental Cairo Citystars
Special Offer: B&B and Bonus Points
Hotel deals
Contact Info
Name/address in local language
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,383)Write a Review
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Traveller rating
708
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708
307
72
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28
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All reviewscity stars mallshopping mallhuge mallclose to the airportdirect accessnasr citybusiness trippool sideclub roomhealth clubroom keybreakfast buffetamazing hotellebanese restaurantfront officemain restauranthouse keeping
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11 - 15 of 1,154 reviews
Reviewed 2 weeks ago via mobile

Our family of 5 stayed for 2 nights 3 days . Beautiful hotel with equally excellent service . Check in is fast , bedding were soft and clean , the food is great. We paid for breakfast but we have to check out at 4...More

Thank annjthom
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded 1 week ago

Dear Ms. Anne, It is real pleasure to read your comments. I am glad to learn that our services were up to your expectations, thank you for recommending our hotel. Looking forward to welcoming you back to InterContinental Cairo Citystars in the near future. Sincerely,...More

Reviewed 2 weeks ago

Stayed overnight at the end of our Viking tour of Egypt since ICC was close to the airport. Other Good points - its next to a huge mall (if you're into shopping), the room was spacious with nicely appointed decor and furnishings, internet worked well....More

2  Thank OTR_Again_IM
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded 2 weeks ago

Dear Valuable Guest, Thank you for taking the time to bring to our attention your feedback of InterContinental Cairo Citystars. I understand that your sleeping experience have not met your expectations. Please accept my sincere apologies for the inconvenience you have experienced during your stay....More

Reviewed 2 weeks ago via mobile

You expect a certain level of service and professionalism when you stay at the intercontinental and they failed us few times. The check in the experience was efficient and the rooms were good. The breakfast buffet was a feast. The service at the esplanade was...More

Thank BobHawie7
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded 2 weeks ago

Dear Mr. Bob, Thank you for taking the time to share your valuable review. I would like to seize the opportunity to apologize for the inconvenience encountered during your last stay. Would you please provide us with more details about your room number in a...More

Reviewed 3 weeks ago

Excellent location, adjacent to one of the most famous malls in Cairo, friendly staff, very good catering and restaurant services. The checkin process was good, some additional waiting time was introduced.More

Thank Mohamed T
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded 2 weeks ago

Dear Mr. Mohamed, It is real pleasure to read your comments. I am glad to learn that our services were up to your expectations. Looking forward to welcoming you back to InterContinental Cairo Citystars in the near future. Sincerely, Tamer Refaat Director of Sales and...More

Reviewed 3 weeks ago

Very nice room no matter of location is the site of the meeting.very good service,wonderful breakfast,launch.clean room,every thing easy.this is third time staying in the hotel,good easy parking.last the staff are very friendly.More

Thank Fahmy A
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded 2 weeks ago

Dear Mr. Fahmy, It is real pleasure to read your comments on TripAdvisor. I am glad to learn that our services were up to your expectations. We thank you for your loyalty to our hotel. Looking forward to welcoming you back to InterContinental Cairo Citystars...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$153 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cairo
#4 Casino Hotel in Cairo
#4 Spa Hotel in Cairo
#4 Business Hotel in Cairo
#6 Luxury Hotel in Cairo
#8 Romantic Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$153 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cairo
#4 Casino Hotel in Cairo
#4 Spa Hotel in Cairo
#4 Business Hotel in Cairo
#6 Luxury Hotel in Cairo
#8 Romantic Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (833)
Room & Suite (256)
Pool & Beach (85)
Dining (81)
Hotel & Grounds (577)
Bathroom (28)
Business Centre & Event Rooms (11)
Family and Play Areas (4)
Questions & Answers
Ask a question
Tamer A
23 November 2017|
AnswerShow all 2 answers
Response from gassaad | Reviewed this property |
I was in the suites building which is at the back, you will have a little kitchenette that could be handy, you have access to the hotel and all facilities. It is more of family oriented specially if you have kids.
0
Votes
meezopharo
5 September 2017|
AnswerShow all 2 answers
Response from Akram R | Reviewed this property |
Unfortunately I didn't do it during my visit Though since I'm regularly visit Egypt and my understanding of the general expenses it should not exceed 100USD for normal 90 minutes treatment And I advise you to negotiate the... More
2
Votes
Harth W
30 June 2017|
AnswerShow all 6 answers
Response from Nour A | Reviewed this property |
Yes intercontinental pleasantly allows the guest's visitor at light time
0
Votes
Room Tips
"best location"
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"Higher floors (from 9th floor) have better views, but overall the hotel is too far for any interesting views."
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"away from elevators"
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"I choose pool view which was very nice , Gym open 24 hours.Also, the hotel provide private drivers which is..."
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