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InterContinental Citystars Cairo

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#3 of 139 Hotels in Cairo
Certificate of Excellence
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InterContinental Citystars Cairo
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1,042 Reviews from our TripAdvisor Community

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Showing 857: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Esplanade restaurant Every time I want to reward myself and my family, we go and have lunch or dinner at that splendid place. It is such a pleasant restaurant that combines all the best standards of the hospitality business. No wonder that they recently deservingly gained the best buffet award. Good taste, beautiful presentation, and high class service are the... More 

Helpful?
2 Thank Faiza S
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Faiza, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s main restaurant. We always strive to provide comfortable accommodation and guest satisfaction. Your feedback is highly valuable and will assist us in our continuous efforts... More 

Jeddah, Saudi Arabia
1 review
Reviewed 1 week ago NEW

the location was very good and rooms were super clean and the service was excellent. outer view was very good as well we could see the every thing from the comfort of our room. room service was good did not face any issue and hope this service will continue, keep up the good work...

Helpful?
Thank ithinksosaif
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. I’m delighted to know that you have enjoyed our services. Looking forward welcoming you back soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More 

1 review
Reviewed 1 week ago

it was a pleasure stay ,very friendly , great location 10 minutes from airport , very nice destination for shopping at city stars mall, i got a side pool room it was very clean and quit , at night the pool side is very relaxing

Helpful?
Thank Mohamed B
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mohamed, Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars. We are pleased that you enjoyed the hotel's facilities. Please note that your comments will be shared with the team which are very motivating. Looking forward welcoming you back very soon at your second home InterContinental Cairo Citystars.... More 

Cairo, Egypt
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

I feel comfortable,every time I stayed here,in this distinguished fabulous hotel.And Iam I am lucky enough this week to be there twice , the first at 11-13 November and the second at 18-19 November .Chick in and out were very satisfactory with special thanks to Mr.Mohamed Ezzat and Mustafa Tarek for their great help and problem solving .The rooms were... More 

Helpful?
Thank omaq_doc
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. I’m delighted to know that you have enjoyed your stay with us. Looking forward welcoming you back soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More 

Jeddah, Saudi Arabia
1 review
Reviewed 1 week ago

It was a pleasure stay with you. We reach there around 6 am. and the front desk staff Mr. Mahmoud Farid and Mr. Saeed Salah welcome us and immediately provide us the swimming pool view room. All the staff were most friendly especially morning shift pool bar crew. we enjoyed very well and will suggest your hotel to our friends.... More 

Helpful?
Thank saudah007
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, It is real pleasure to read your comments on TripAdvisor. I am very happy to learn that our services were up to your expectations and that you enjoyed your stay with us. Look forward welcoming you back soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More 

Alexandria, Egypt
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

This is our go to place when we feel like being pampered and treated like royalty. Everyone was really doing their best to make us feel at home. We always wish we could stay longer. We had a wedding to attend down town in another hotel with a special rate for the wedding guests, and even then the rate at... More 

Helpful?
Thank Hoda H
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Hoda, Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars. Your feedback was very constructive and well detailed. We are pleased that you enjoyed the hotel's Executive room. Please note that your comments will be shared with the team which are very motivating. Looking forward welcoming you back... More 

Dubai, United Arab Emirates
1 review
Reviewed 2 weeks ago

Many thanks to the professional staff who were able to turn what it could be seen as an issue to be an excellent customer experience. Club room reception staff are among the best I have ever seen in Egypt.

Helpful?
Thank Mahmoud_samy1969
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mahmoud, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. I’m delighted to know that you have enjoyed your stay with us. Looking forward welcoming you back soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More 

Cincinnati, Ohio
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

What a beautiful hotel located close to the airport. Everything was first class and all employees were very welcoming. We were on a Road Scholar trip and unfortunately spent only our last night at this lovely accommodation. I can not tell you how wonderful the buffet dinner and breakfast was...the selection was incredible, all items were delicious and presented beautifully.... More 

Helpful?
Thank IslandFun_12
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s Facilities, Location and services. We always strive to provide comfortable accommodation and guest satisfaction. Your feedback is highly valuable and will assist us in our... More 

Jeddah, Saudi Arabia
1 review
Reviewed 2 weeks ago

very nice big & luxury hotel, you will find all what you need there... near to mall & there are banks near by location is in a nice calm area, you will find all what you need in the city stars mall, it was a nice visit to cairo

Helpful?
Thank Majed K
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Majed, Thank you for sharing your review to let us know about your recent experience at InterContinental Cairo Citystars. We are delighted that you enjoyed our facilities and location. Looking forward welcoming you back in the near future. Best Regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More 

Sharm El Sheikh, Egypt
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This was my third stay and it was good as usual, you can see improvements in many areas . Management staff respond to your comments and try to do the best to satisfy all clients. Rooms are always clean as well public areas the easy access to city stars mall from the hotel is a plus. Will be always coming... More 

Helpful?
Thank I_Redwan
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars. Your feedback was very constructive and well detailed. We are pleased that you enjoyed the hotel's services and facilities. Please note that your comments will be shared with the team which are very motivating and supporting. Looking forward... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11737, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: €178 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 774
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Asiatravel.com Holdings, IHG, HotelTravel.com, Odigeo and Travelocity so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#9 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
5 questions
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Cairo, Al Qahirah, Egypt
Redwood City, California
Queens

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Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool side room”
 of 5 bubbles T704BQmohamedb, 27 Nov 2016 | Read review
“Rooms on swimming pool is very nice”
 of 5 bubbles saudah007, 22 Nov 2016 | Read review
“Club rooms are very good”
 of 5 bubbles Mahmoud_samy1969, 18 Nov 2016 | Read review
“swimming pool view”
 of 5 bubbles 427majedk, 18 Nov 2016 | Read review
“InterContinental Citystars Cairo have all excellent items in the rooms”
 of 5 bubbles samira299, 15 Nov 2016 | Read review
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