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Grand Nile Tower

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484 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Mumbai (Bombay), India
1 review
Reviewed 1 August 2016

Excellent location with excellent service. Safe place to stay. Would suggest for change in toiletries. Hotel must consider atleast two bottles of water every day considering the climatic condition of the country.

Review collected in partnership with Amoma.com

Helpful?
Thank deepakkumark2016
zahraaomar, Manager at Grand Nile Tower, responded to this review

Dear Valued guest: Thank you for choosing Grand Nile Tower during your recent stay in Cairo and for sharing your experience on Trip Advisor. We are pleased that you have enjoyed your stay with us, especially the Hotel view, which is considered the best view in Cairo. Your positive feedback and kind words have been shared with the entire team... More 

Heswall, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2016

I have stayed at this hotel several times in the last few years , mainly attracted by its great location . It is more than obvious that what used to be a grand hotel is suffering from lack of any investment to modernise and update both its interior and exterior .Furthermore , staff shortage is having an impact on the... More 

Helpful?
Thank Tawfik E
zahraaomar, Manager at Grand Nile Tower, responded to this review

Dear Valued guest: I would like to thank you for sharing your experience at Grand Nile Tower and for your valuable comments provided. On behalf of Grand Nile Tower management team, I would like to extend our sincere apologies for any inconvenience that you might have encountered during your stay at the hotel. Please rest assured that your comments is... More 

Alexandria, Egypt
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 July 2016

Since you enter the loopy, the first impression that you are inside the Nile River, rooms with perfect Nile View. Hotel facility as over all is perfect, I have been convinced that, if I will stay for several days I won't be in need to go outside the hotel. A variety of restaurants specially the Revolving Restaurant in addition to... More 

Helpful?
Thank WagedaSindbada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2016 via mobile

We spent 4 nights at Grand Nile tower, majority of staff in different departments specially security and front desk are tough and dealing in an unprofessional way with guests, some others are just careless. Breakfast was poor, cleanliness was average. It just has a nice Nile view but it definitely doesn't provide a 5 star service at all.

Helpful?
1 Thank sallywilly
Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2016

We spent 3 weeks touring Egypt and requested our travel agent change our last three days to a hotel on the Nile (instead of near the airport). We had had a lovely experience at the Conrad Hotel earlier in our trip and were expecting the same quality at the Grand Nile- especially since we had stayed in this hotel 12... More 

Helpful?
1 Thank Malak H
zahraaomar, Public Relations Manager at Grand Nile Tower, responded to this review

Dear Valued Guest: Warm greetings from Grand Nile Tower! Thank you for taking the time to express your feedback regarding your stay at Grand Nile Tower. We are truly concerned to learn of your disappointment with the challenges you experienced during your stay. We are equally disturbed that we failed to provide you with the level of service expected at... More 

Alexandria
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 June 2016

Although the hotel has one of the greatest locations, this is wasted by the bad service & staff. The check in process take about 2 hours and the claims of the staff that the hotel was busy. The hotel staff especially in the restaurant were careless and gloomy most of the time. The cleanliness level in the room was low.... More 

Helpful?
Thank drhg2005
zahraaomar, Public Relations Manager at Grand Nile Tower, responded to this review

Dear Valued Guest: Thank you for taking the time to express your feedback regarding your recent stay at Grand Nile Tower Hotel. We are sorry to learn that the quality of your experience was not up to your expectations. On behalf of Grand Nile Tower management team, please accept our sincere apologies for any inconvenience you might have experienced while... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2016

This hotel should not be rated as a 5 Star. It requires major upgrades to qualify for such a rating. Mostly caters to Middle Eastern people so there are no non smoking rooms assigned even if you request it and it is listed. Front desk staff unfriendly and abrupt, Front desk Manager Walid very rude, and unprofessional .Even when one... More 

Helpful?
Thank Karam S
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2016

READ THIS and DO NOT book at the Grand Nile. This hotel is GARBAGE. If you need a good place we ended up going to SOFITEL, a beautiful hotel also on the Nile with real 5-star service. Or try Four Seasons, Marriott, Hilton, anything but not the Grand Nile!!!! I'm only sharing a few of our groups comments on the... More 

Helpful?
2 Thank rollingandaction
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2016

The only good thing about this hotel is the view. Where do i start? The toilet leaked onto the bathroom floor which was strewn with pubic hairs, the room wasn't made up until after 4 and the the tea/coffee wasn't replenished. The room was shabby and the TV was out of the 1970s and had a terrible picture. The bed... More 

Helpful?
Thank steveo2005
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 May 2016

We stayed here one night as we were not able to take a Egyptair flight to Luxor. It was beautiful affordable. The hotel boasted and amazing buffett breakfast. The room was very comfortable, clean and the best was it faced the Nile. Unforgettable stay. If I were to go back and stay a few more days in Cairo, this would... More 

Helpful?
Thank Aldis1726

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about Grand Nile Tower

Address: Corniche El Nile | Garden City, Roda Island, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: €119 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Nile Tower 5*
Number of rooms: 715
Reservation Options:
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Also Known As:
Grand Nile Tower Hotel Cairo
Cairo Grand Hyatt
Hyatt Cairo
Grand Hyatt Cairo
Cairo Hyatt
Hotel Style:
#13 Spa Hotel in Cairo
#37 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Nile Tower staff and other travellers.
1 question
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1 month ago

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Questions? Get answers from Grand Nile Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Has average conference facilities.”
 of 5 bubbles thetrotter222, 4 Dec 2016 | Read review
“Great Spa and Pool.”
 of 5 bubbles CzechMarionettes-com, 18 Oct 2016 | Read review
“I like rooms that give view of zamalek , but he order side give view of pyramids”
  • view of zamalek in the morning
 of 5 bubbles 733himanshus, 13 Sep 2016 | Read review
“Nile view is the greatest feature of this hotel.”
 of 5 bubbles mosat007, 11 Sep 2016 | Read review
“Higher Floor has better View of Nile River and Pyramids and less noise.”
 of 5 bubbles shirvani2015, 2 Aug 2016 | Read review
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