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Sonesta Hotel, Tower & Casino Cairo

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552 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Kano, Nigeria
Reviewed 22 November 2014

The Sonesta was just lovely. Welcome and reception was just right and the neat neat room was pleasurable just to behold. beddings and pillows very comfortqble. Spacious toilet with separate shower and bath tub. Breakfast was very fair. Overall good experience. Will like to visit again.

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Helpful?
Thank Kabir A
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank...

Bologna, Italy
Reviewed 16 November 2014

Let me start with cons: bad internet connection and the rooms a little too "seasoned" Now the pros: efficient personnel, high standards, perfect conditions and cleaning (expecially in lobby and in the common rooms), the gym was almost perfect, with a lot of treadmills and machines celan and free, the spa was a hug after the working day, with steambath,...

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Helpful?
2Thank Elpipes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank...

Dubai, United Arab Emirates
Reviewed 16 November 2014 via mobile

1st room was not soo,,one phone call to the reception desk sorted out the issues without long dissection our room was upgraded to another one better with more higher level for free.all what we asked for we get it. Nice staff,location is great,special thanks to mr bassam (front office) who have accommodated our request in very professional manner.

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Helpful?
Thank walid m
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank...

Redruth, United Kingdom
Reviewed 15 November 2014

Great staff who couldn't do enough for us, free pick up from the Airport (Fayez was a lovely driver with a lovely welcome), efficient check in - thank you Rana for accommodating our early arrival. Good to see Shaaban on reception - an old friend from our days of living in Cairo. Great location for tourism, shopping and local amenities....

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Helpful?
Thank 197SallyG
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank...

Mexico
Reviewed 11 November 2014

The Hotel staff is very friendly, the first problem is that you need a lot of time to check in and check out. The rooms are big enough, with a flat screen with most of the channels in Arabic language, some in English, French or German but no one in Spanish. There is no complementary coffee or tea. You have...

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Helpful?
Thank OctavioMexico
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank...

India
Reviewed 11 November 2014

This is a good hotel to stay. However complimentary breakfast though not bad is not that good as most of the items are restricted only to bakery products. If you are a vegetarian you will not find much to eat in this hotel. But there is a another good hotel named Karvin a couple of miles away where there is...

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Helpful?
Thank MN1959
Dubai, United Arab Emirates
Reviewed 30 October 2014 via mobile

My husband & I were there for one night only before our flight. But I've previously stayed there as well, which is why I came back. For travellers, the hotel's location is very convenient as it is within very short distan

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Helpful?
Thank misslimo87
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower and Casino. I would like to extend my sincere appreciation for your very positive compliments mentioned towards our hotel and we appreciate you taking the time to convey your experience to share the professionalism with the entire team. On behalf of our entire staff here, we would like to thank you for your...

Mumbai (Bombay), India
Reviewed 29 October 2014

The Hotel is good just for night sleeping. You just step out of your room and therre is noise noise and noise. Marriage parties almost every night with loud noise even heared upto reception is a big turn down. Just a grab a room and sleep a silent night inside is a better idea. Staff are good and smiling. Still...

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Helpful?
Thank hzfa
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice...

Canada
Reviewed 26 October 2014

My reservation was an executive room reservation & when I arrived they informed me that the lounge is closed & if I need to order anything call the room service, happy hour at the main bar, breakfast through the room service or I have to go to the main restaurant. Not only this my reservation was for a room containing...

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Helpful?
1Thank Mat L
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice...

Suez, Egypt
Reviewed 20 October 2014

I was in a business trip for 3 day and i choose to stay in sonesta for it's location and they gave me a room in the old building the good points that the room is very clean and the Stuff was decent and helpful . the bad points 1.the parking service is very expensive so it's preferred to park...

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Helpful?
Thank Monem84
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, I would like to convey my sincere gratitude for taking the time posting your positive/negative comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced with the parking, WiFi slow speed and the variety/quality of the breakfast buffet and I certainly would like to assure...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Sonesta Cairo's 409 spacious guest rooms and suites offer a variety of luxurious amenities. A room on the executive floors offer exclusive lounges and 24-hour concierge service. The poolside bar and full-service spa with a Turkish steam bath are heavens for relaxation. After the pampering, the hotel offers several options at its gourmet restaurants serving Italian, Lebanese, Japanese, or French cuisine. One of the best Cairo hotels, the Sonesta is ideal for both business and leisure travelers. ... more   less 

Additional Information about Sonesta Hotel, Tower & Casino Cairo

Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: €93 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sonesta Hotel, Tower & Casino Cairo 5*
Number of rooms: 409
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Travelocity so you can book your Sonesta Hotel, Tower & Casino Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
Sonesta Hotel, Tower And Casino Cairo
Sonesta Cairo Hotel
Sonesta Hotel Cairo
Cairo Sonesta
Hotel Style:
#11 Spa Hotel in Cairo
#11 Casino Hotel in Cairo
#26 Business Hotel in Cairo
#30 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel, Tower & Casino Cairo staff and other travellers.
3 questions
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Greater London, United Kingdom
4 months ago
Cairo Governorate, Egypt
over a year ago
Macungie, Pennsylvania

See all questions (3)

Questions? Get answers from Sonesta Hotel, Tower & Casino Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the restaurant are very dark. Choose street view and definitely none smoking and if problems. Report it.”
 of 5 bubbles suzj2015, 29 Jan 2017 | Read review
“Bad choice compared with money value - Avoid if possible”
 of 5 bubbles MohamedG557, 27 Dec 2016 | Read review
“Rooms in higher floors are more quieter.”
 of 5 bubbles AlaeddineA, 24 Dec 2016 | Read review
“choose 10th floor -Executive floor”
 of 5 bubbles , 24 Oct 2016 | Read review
“Some rooms are quite dark. Ask for an extra lamp or bring your headlamp. Lamps at beds are not for reading guests.”
 of 5 bubbles ahi-nama, 7 May 2016 | Read review
5 of 5