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Novotel Cairo El Borg

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Novotel Cairo El Borg
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603 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Reviewed 15 October 2016

Rooms were not bad but not worth the price paid. However i would still suggest because of its location being in the downtown and a good view of the famous River Nile and accessible to most of the must visit places in the city. Vegetarians like me would not have much option to eat at the hotel but has an...

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Thank Poonam R
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr. Poonam, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 11 October 2016

I had a comfortable stay again at Novotel last week Oct 2016. Check-in was excellent and I want to mention Sameh at the reception who took extreme care and completed the check-in within few minutes. It was excellent and even after to get around i got advice from the reception staff. The room was perfect with a view and morning...

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Thank Arun A
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M Arun, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 8 October 2016 via mobile

We were actually shocked from the service we received from a hotel with a good reputation like novotel being a chain hotel known world wide. We really suffered finding their parking, no valet service is offered , no body is there even to pick our bags , we arrived around 7.30 pm which is not very late to find only...

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3Thank khalid a
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr.Khalid, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 6 October 2016 via mobile

I stay in this hotel I was planning to stay 3 ,night. But I feel very happy in this hotel. So I extended to 13 days. Total. Really excellent hotel. All the team in the hotel give full support and full service. Very clean hotel. Very good breakfast. Everything in this hotel is excellent. Really I advice all of you...

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3Thank Nader K
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr. Nader, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Melbourne, Australia
Reviewed 5 October 2016 via mobile

This hotel is close to tahrir square and the metro. I was offered a room with views of the Cairo tower. The room was spacious with good wifi and modern amenities. Excellent breakfast. Very good choice for anyone staying in Cairo.

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2Thank hasanayn114
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Hasanayn114, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Dubai, United Arab Emirates
Reviewed 30 September 2016 via mobile

stunning views of Cairo at the Terrace on top of the Novotel hotel. The service is slow but good, they offer shisha and food - its a dry place and the most important thing is that they have amazing views of Cairo and the Nile.

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1Thank Arabianman
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr.ِArabianman We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 23 September 2016

Advantage: - Place in Zamalek which is considered as a best place to stay Disadvantage - Nile View in the morning is perfect however starting from sunset till the midnight its so noisy due to the sounds of small ships in the Nile - Advice to avoid the noise you can stay in city view - Restaurant is too small...

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1Thank Ahmed K
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr.Ahmed, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 21 September 2016

I stayed in Novotel El Borg during my visit to Cairo in September with my wife and 5 years old daughter. The hotel has a central location with close proximity to shops, restaurants, Cairo Tower and also the museum. The staff were really helpful and co-operative. Breakfast was good but the Food at the Restaurants was not great. The only...

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1Thank Neethan C
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Neethan C, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

England
Reviewed 19 September 2016

It started badly as the Hotel arranged Limo did not turn up at the Airport as was booked. So at 01.15hrs on wednesday morning i had to find alternative transport to the hotel. On arrival there was nobody at Reception, when they showed all went well. Breakfast is ok. The standard of cleanliness in the room is poor although the...

Review collected in partnership with Accorhotels.com
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1Thank HugoEngland
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear HugoEngland, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

British Columbia, Canada
Reviewed 2 September 2016

This hotel has a wonderful, central location. Just across the Kasr An Nil bridge, it is located 5 minutes from Tahrir Square, 2 minutes from the Opera metro station, and 12 minutes from the downtown shopping area. It's right on the corniche which means you can easily stroll along the nile at sunset or sunrise. We booked online and requested...

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1Thank Z042010
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Z042010 We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Novotel Cairo El Borg

Address: 3 Saraya El Gezira street Zamalek, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: €81 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairo El Borg 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Novotel Cairo El Borg Hotel Cairo
Hotel Style:
#19 Family Hotel in Cairo
#24 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairo El Borg staff and other travellers.
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Questions? Get answers from Novotel Cairo El Borg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nile facing rooms are nice”
 of 5 bubbles , 22 Dec 2016 | Read review
“Nile view room, is noisy at night because of disco-boats. Stay at high floor”
 of 5 bubbles Gunma, 12 Dec 2016 | Read review
“You can view Cairo skyline or the gardens of Gezira/Zamalek”
 of 5 bubbles CGARDNERBOSTON, 15 Nov 2016 | Read review
“nile view high floor”
 of 5 bubbles saumyy2385, 26 Oct 2016 | Read review
“Do not arrange a taxi through the hotel. Instead, take a taxi from the airport. Besides, it is mostly likely a cheaper option anyway.”
 of 5 bubbles Pilgrim0268, 21 Oct 2016 | Read review
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