We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Garden Palace Hotel

Save
Traveller (36)
Room & Suite (23)
Business Centre & Event Rooms (1)
Overview
  • Excellent15%
  • Very good7%
  • Average14%
  • Poor15%
  • Terrible49%
11 Mar 2018
“this is a scam hotel . it should be closed ,I don't know how it's still working”
13 Nov 2017
“If I could give this place a minus rating I would!!!”
Free Internet
Free Parking
Breakfast included
Restaurant
Airport Transportation
Room Service
Suites
3 Star Hotel
All hotel details
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (77)
Filter reviews
54 results
Traveller rating
9
6
5
7
27
Traveller type
Time of year
LanguageEnglish
More languages
9
6
5
7
27
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 54 reviews
Reviewed 12 March 2018

dirty beds,dirty floors ,dirty bathrooms, no water heater ,TV is not working !!!! no breakfast ................. . the hotel seems to be that it was closed for many years time and re opened whit out any maintenance to anything !! also they don't clean the...More

Thank HassanElgany
Reviewed 13 November 2017

What can I say....dirty, disgusting, vile....and that's just the staff!!! The rooms aren't much better, no towels or even toilet paper provided, filthy carpets and bedding. If this hotel was in the UK, it would be shut down by health & safety...or the police....whichever got...More

Thank Catrinaj
Reviewed 13 May 2017

ugly looking receptionists, very dirty rooms with everything nonworking, bad unhelpful stuff that looks like criminals !!! the worst stay I ever examined It was absolutely disgusting. There were unidentifiable stains and spots on the pillows and sheets. The staff was very unhelpful, they showed...More

Thank m1hegazy2017
Reviewed 25 April 2017

everything there is old. The AC is old and noisy. The staff are of no help. The room didn't have towels or toilet papers and when we phoned and asked for it they sent us one towel and there were two of us and said...More

Thank Hatem K
Reviewed 25 February 2017 via mobile

I arrived with a group of friends at the hotel at night. On the website they said they'd have parking facilities. When in wanted to park the car they told me there were no parking options even though there was space on the premises. When...More

1  Thank Chris-92nl
View more reviews
Most Booked Properties in Cairo, Egypt
See all 141 hotels in CairoSee all
About
Amenities
Top amenities
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Business Centre with Internet Access
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$20 - US$50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Spa Hotel in Cairo
Room types
Suites, Kitchenette
Details
Price range
US$20 - US$50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Spa Hotel in Cairo
Room types
Suites, Kitchenette
Add Photo Photos
Traveller (36)
Room & Suite (23)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from New Garden Palace Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"very dirty rooms, full of insects, staff, place and experiment."
Read review
"don't go."
Read review
"Lower floors that face the side street are quieter."
Read review
"They try to give you the worse room when you book it from internet, because they do big offers by internet..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing