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Fairmont Heliopolis

TripAdvisorUS$166*
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#14 of 139 Hotels in Cairo
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$271*
US$166*
Great Deal
US$173*
US$173*
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Fairmont Heliopolis
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693 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Alexandria, Egypt
Reviewed yesterday NEW

Rooms are less than average compared with other hotels in the same price range, the view is bad, lot of noise, The most striking event was that the front office employee left me standing for 15 minutes to go to the lounge room eating cakes, and telling his colleague to tell me that the room is getting ready. I would...

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Helpful?
Thank Mohamed S
England
HOTEL’S FAVOURITE REVIEW
Reviewed 25 November 2016

I have stayed at this hotel a lot over recent years & I love it. The rooms are lovely, they are clean & modern with comfy beds. The staff are outstanding - everyone from the cleaners, the porters, the room service team - they all work so hard & deliver excellent, friendly service with a smile. Breakfast is decent, not...

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Helpful?
1Thank FlightAttendantUK
About Hotel's Favourite Review
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear FlightAttendantUK, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. your motivational and valuable feedback are highly appreciated. Thank you for choosing Fairmont Heliopolis and looking forward to see you again at your second home. Stay connected with us...

United Kingdom
Reviewed 4 days ago NEW

Spent 3 nights for an event. Staff very helpful and friendly. Room is spacious and maintained to high quality. Particularly liked the bar where jazz was played. Quite a variety of restaurants to choose from. Not sure why the food bills show a box asking for tip though, since 12% service charge is already automatically added. The Chinese restaurant was...

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Helpful?
Thank anthonytchen
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear anthonychen, Thank you for your valuable feedback. We regret any inconvenience that have happened during your stay. Kindly note that this has been communicated to the concerned department to take a very good care of it and make it up to you by the next stay. Sincere Regards, Fairmont Team

Toronto, Canada
Reviewed 5 days ago NEW

We stayed at this Hotel twice in 20 days.We checked out to go to Aswan and returned back before heading to Dubai.This is an amazing property.HUGE!!The property has 16 restaurants,each better than the other.we ate at 6 of them and they were all awesome.we didnt have to leave the property to eat.The staff is amazing,very caring.The breakfast was awesome,lots of...

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Helpful?
Thank roz_6610
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear roz_6610, We are so pleased to know that you enjoyed your most recent stay with us. your motivational and valuable feedback are highly appreciated. Best Regards, Fairmont Team

Benghazi
Reviewed 1 week ago

Positive : Frankly the hotel is very clean , very comfy , staff at the front desk are angles on earth rooms are very clean , space is great , TV variety is good, internet is not that good , 3G is faster ! water in the bath is powerful , temp easy to adjust , amenities are of high...

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Helpful?
Thank Mohamed G
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Mohamed G, Thank you for your time taken to post a review for Fairmont Heliopolis. We are so glad to know that you enjoyed your stay at our hotel. Thank you again for choosing Fairmont Heliopolis and looking forward to see you again. Best Regards, Fairmont Team

Rochechouart, France
Reviewed 1 week ago via mobile

Absolutely fabulous hotel. Waited on hand and for. Remembered my preferences. Concierges took care of all fantastic day trips and personal escort through the airport. Wonderful food from over 15 restraints. Beautiful pool gym jacuzzi spa. Amazing hotel I have been spoiled. Amazing staff .

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Helpful?
Thank kerrie k
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear kerrie k, Thank you for your valuable feedback. We are happy that you enjoyed your stay at Fairmont and you liked our concierge services and the varieties of cuisines. Looking forward to welcome you soon again. Regards, Fairmont Team

Reviewed 2 weeks ago via mobile

The hotel is doing great with wedding parties. There were two held in the same time during my visit. Very nice organization, beautiful decorations, outstanding service. Calm and relaxing ambiance at the lobby with life music in the evening

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Helpful?
Thank linda8511
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear linda8511, Thank you for choosing Fairmont Heliopolis and many thanks for sharing your feedback with us. we are glad that you enjoyed your stay. Looking forward to welcome you soon again. Sincerely, Fairmont Team

Bozeman, Montana
Reviewed 2 weeks ago

The Fairmont Heliopolis is just minutes from the Cairo Airport and is a most welcoming place to land when arriving in Egypt. Food, service, facilities, and rooms are all top-notch. The pool and spa are also very nice and I enjoyed a good massage for a reasonable price.

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Helpful?
Thank kjkupiec
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear kjkupiec, Thank you for your review. We are glad that you enjoyed your recent stay with us and looking forward to welcome you soon again. Best Regards, Fairmont Team

Reviewed 2 weeks ago via mobile

1st of all it s the best hotel according to its lobby and the so big varities in restaurants and bars in all inside cairo hotels.. I would thank Mr Samy the in the check in ..cuz he was so co operative person and so polite The Dinning in service here is fantastic with a very special taste

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Helpful?
Thank Muhammad S
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Muhammad S, Thank you for choosing Fairmont Heliopolis and many thanks for sharing your feedback with us. we are glad that you enjoyed your stay. Best Regards, Fairmont Team

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

I've stayed here and in the Towers a couple of times now (5 to be precise) Got to be one of my favourite hotels in the Middle East region. Rooms are a good size with great beds and linen. Excellent desk and work area with various power outlets. Nice bathroom with very nice amenities (I always take the soap and...

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Helpful?
Thank Wayne T
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Wayne T, Thank you for your valuable feedback. We are looking forward to welcome you soon again. Best Regards, Fairmont Team

654 photos of this hotel

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: €130 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#14 Luxury Hotel in Cairo
#14 Business Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heliopolis staff and other travellers.
5 questions
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Questions? Get answers from Fairmont Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get A room in the 6th floor to be away from the street noise”
 of 5 bubbles H2714CYmohameds, 23 Mar 2017 | Read review
“Enroll in Fairmont club,it is worth it.”
  • bedroom in the suite
  • living and dinning
  • living and dinning
 of 5 bubbles roz_6610, 19 Mar 2017 | Read review
“choose small digit rooms , avoid long walk to room”
 of 5 bubbles MohamedG557, 17 Mar 2017 | Read review
“Wifi is free in the lobby, and free in the rooms for Fairmont Presidents Club guests”
 of 5 bubbles kjkupiec, 10 Mar 2017 | Read review
“We were on the fifth floor and it was very comfortable and quiet.”
 of 5 bubbles 38rosebud, 20 Feb 2017 | Read review
5 of 5
TripAdvisor
US$166* /night
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Expedia.comUS$173
Orbitz.comUS$173
AMOMAUS$271
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*Disclaimer
Prices are for 1 room, 2 adults
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