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THE PLAZA Seoul, Autograph Collection

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THE PLAZA Seoul, Autograph Collection
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1,228 Reviews from our TripAdvisor Community

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There are newer reviews for THE PLAZA Seoul, Autograph Collection
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Showing 690: English reviews
Reviewed 4 weeks ago

Upon arriving for a conference, from the Concierge to check in, Bell-hop to any staff - the professionalism and courtesy is nothing short of 5 star service. The room was magnificent, with latest tech devices, lighting, motorised curtains and a luxurious bathroom. I asked for an iron to press my shirts & trousers, to which, within 3 minutes a new...

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2Thank Grant R
Reviewed 4 weeks ago via mobile

Generally i found the service and quality of product to be excellent. But it would be remiss of me not to mention two particularly outstanding individuals- peter the concierge was helpful informative and patient; daisy in business centre was organised and polite and remainded calm when dealing with an abrupt guest (myself). This on its own was good but the...

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2Thank Kevin B
Shanghai Region, China
Reviewed 16 February 2017 via mobile

For the past four years, the service at this hotel has been consistently the best. The employees here are very friendly and kind. They have never failed me. After the hotel joined the Marriott rewards, it has upgraded my room to a beautiful suit each time I visited the hotel (I am a platinum member), which doesn't happen much in...

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2Thank hpark0204
Jakarta, Indonesia
Reviewed 15 February 2017

You cannot ignore the high-technology nuance in every corner of the room --even the bathroom! I love everything about this hotel and the crews. Its location enabled me to visit any attractive destination by walking only. I just need to cross one road to reach Deoksugung Palace and cross another road to get to Seoul City Hall. Sometimes I do...

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1Thank Helenanta
Lucerne, Switzerland
Reviewed 14 February 2017 via mobile

Sorry dear Plaza crew! Maybe I've been spoiled here in the past but this time, besides the great staff I am very disappointed . First of all the standard rooms are soooo full stuffed with stuff that there is hardly space to unpack your suitcase. Tiny little bathroom and a dark dark entrance area where you have to put your...

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1Thank Crococat
PlazaMarketing, General Manager at THE PLAZA Seoul, Autograph Collection, responded to this review

Dear Crococat, Thank you for sharing your feedback about your recent visit on TripAdvisor. We are glad that you found some advantages such as our staff service and breakfast. At the same time, we are equally as disappointed as you to read your review. We were very sorry that we did not meet your expectations with regards to the size...

Kuala Lumpur, Malaysia
Reviewed 14 February 2017 via mobile

Luxury spacious room with comfortable baby soft bed, multiple TV channels, high-tech WC, white clean toilet, rain shower, Hermes toiletries, awesome service, friendly staffs, personalised stay, centrally located & connected to City Hall Metro Station. Best experience in Seoul so far.

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1Thank Adrian L
Madison, United States
Reviewed 10 February 2017 via mobile

Just checked in today, staying two nights and already I've decided that the next time I'm in Seoul, I'll be staying at the Plaza. I took the KAL Limo from the airport to the hotel which was great-super easy to buy tickets and the hotel was the second stop, dropping off at the back of the hotel. As soon as...

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1Thank jF7237OI
bangkok
Reviewed 10 February 2017

Just completed a 5 day stay at the Plaza Seoul, Autograph Collection, over the Chinese New Years holiday. This was our 5th trip to Seoul but the first at the Plaza which only joined Marriott last year. Seemed that the hotel was literally sold out for the entire stay and the Exec Lounge/Club was packed. Arrival ICN - now easy...

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2Thank BangkokLeeky
State College, Pennsylvania
Reviewed 9 February 2017

Stayed at The Plaza Seoul in Jan. Overall, very satisfied. My flight arrived ICN at 6:30am, by the time I got to the hotel at 9am, they already upgraded my room to a suite and it was ready!! These are the features I really enjoyed: 1. The executive lounge. People work here are attentive and professional. Selection of food is...

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1Thank psustatecollege
Markham, Ontario, Canada
Reviewed 7 February 2017

My family stayed in this hotel in January on our short trip to Seoul. Although Taxi driver doesn't speak English, but he knew where we heading to when he hear The Plaza Hotel. Check in is fast and staff is very friendly and helpful. We got complimentary room upgrade to Club level Premier Suite as we are Gold members. The...

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1Thank Liang H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
In Nov. 2010, THE PLAZA, the newly renovated hotel features aesthetic interior designs, impeccable personalized customer service, and ultimate convenience for conducting international business. Ideally located in the heart of downtown Seoul, THE PLAZA is optimized for business convenience with free internet service. ... more   less 

Additional Information about THE PLAZA Seoul, Autograph Collection

Address: 119 Sogong-ro, Jung-gu, Seoul 04525, South Korea (Formerly THE PLAZA)
Region: South Korea > Seoul
Price Range: €170 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — THE PLAZA Seoul, Autograph Collection 5*
Number of rooms: 410
Reservation Options:
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Also Known As:
The Plaza Hotel Seoul
Hotel Style:
#9 Business Hotel in Seoul
#9 Spa Hotel in Seoul
#15 Romantic Hotel in Seoul
#16 Family Hotel in Seoul
#17 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from THE PLAZA Seoul, Autograph Collection staff and other travellers.
18 questions
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Questions? Get answers from THE PLAZA Seoul, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have more time you should try hotel restaurant for dinner”
 of 5 bubbles , 23 Mar 2017 | Read review
“The rooms on the main entrance side have a better view - if that is necessary.”
  • Bed and bedside with phone, curtain lighting and a/c control all in one.
  • Shower
 of 5 bubbles 390grantr, 22 Feb 2017 | Read review
“Choose the room with Seoul city hall view. Excellent scenery every morning.”
 of 5 bubbles Helenanta, 14 Feb 2017 | Read review
“Club floor is nice”
 of 5 bubbles 207liangh, 7 Feb 2017 | Read review
“kids 13 and under not allowed in Club Lounge”
 of 5 bubbles xmasvisitorx, 4 Feb 2017 | Read review
5 of 5