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Lotte Hotel Seoul

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Lotte Hotel Seoul
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3,092 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
Sydney, New South Wales, Australia
Reviewed 12 September 2013

Great location in central Seoul, with excellent transport links. De Luxe room in the New Wing was a good size, well appointed and clean. Only issue was the chair at the room's desk - it wasn't very comfortable and gave me a 'numb bum' after about 20 minutes. Maybe an office chair would be more suitable in what is primarily...

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Helpful?
Thank Nigel B
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. Nigel B Thank you for staying Lotte Hotel Seoul and posting a great review on TripAdvisor! We are very appreciative and very grateful to you. We are happy to learn that you had a wonderful stay with us, enjoying the large new wing’s guest room and central location which allows our guests enjoy the heart of Seoul. We apologize...

Kuala Lumpur, Malaysia
Reviewed 8 September 2013 via mobile

I stayed here for 2 nights in the Main Building & awoke both mornings with a sore back. Hence the poor rating. Had to take Panadol on both mornings. The bed seemed firm, not that hard, so not sure why the bad back. Apart from that, the room itself was on the smaller side, but bathroom was ok. The room...

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Thank yss97
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. yss97 Thank you for your stay with us and for taking the time to post a good review. We appreciate your valuable feedback on TripAdvisor. We are very sorry to hear that you had an unsatisfactory stay with us due to the uncomfortable bed. We are sorry for this inconvenience again. If you have any plan to use our...

Penang Island, Malaysia
Reviewed 7 September 2013

Attended conference in this hotel.Room is clean,modern but small. Room is not noisy at all due to good soundproofing. The hotel is modern and with very good & huge shopping mall in it. My stay was excellent and I cannot be happier staying here.

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Thank ylkk1234
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. ylkk1234 Thank you for your stay with us and for taking the time to post a good review. Your kind words are of the greatest encouragement to all of us. We would take this opportunity to review our service standard, and try to improve even harder to meet your expectations. We are happy to learn that you had a...

hongkong
Reviewed 6 September 2013

I like everything about lotte hotel except their bars and restaurants seem somewhat over priced. Still, you are at the center of downtown, you don't have to eat, drink at the hotel. They renovated their old building (they call it old-wing) but rooms in the old buildings are smaller than those in New building (they call it new-wing). So ask...

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Helpful?
Thank HongkongTommyhk
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. HongkongTommyhk Thank you for staying Lotte Hotel Seoul and posting a good review on Trip Advisor. We are very appreciative and very grateful to you. We are happy to learn that you had a wonderful stay with us except for little pricey bars and restaurants. It is honorable to read that you liked our location right middle of Seoul...

Nakhon Pathom, Thailand
Reviewed 5 September 2013

Stayed for 3 nights in the new wing. The hotel is well decorated and well serviced. The room was nice over looking the city. Everything was clean and tidy. The only complaint to be had was the air conditioning which would not reach the desired temperature. Called maintenance and maid services but the only thing that they could accommodate was...

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1Thank Pornpimon W
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. Pornpimon W Thank you for staying 3 nights in the New Wing building. We are very appreciative and very grateful to you. It is honorable to read that you liked our location right middle of Seoul center area and also enjoyed the service provided by our well trained staff. We are currently more putting our efforts on the general...

New York City, New York
Reviewed 4 September 2013

Lotte was impressive, beautiful, futuristic and extrememly clean. Wonderful restaurants and shopping. Curtains and toilets that opened up with remote control.. Very Cool. It is not a cheap place, but definitely worth it.

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Thank nick p
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. nick p Thank you for staying Lotte Hotel Seoul and posting a nice review on Trip Advisor. It is honorable to read that you liked our beautiful, clean and wonderful room. We are currently more putting our efforts on the general quality of room which is most important part of your comfort and relaxation along with the quality of...

Abu Dhabi
Reviewed 4 September 2013

Stayed in Lotte hotel Seoul on business.used a standard room for few nights and moved to a Deluxe room. What an excellent hotel.Rooms are fitted with all modern equipment and very comfortable bed. Food is excellent and the Bar overlooking the garden is a great place to unwind after a long day. More over connected to Lotte departmental store complex...

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Thank Tinkerbellreview1
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. Tinkerbellreview1 First of all, thank you for staying with us and sharing your experience with other travelers on Trip Advisor. Your kind words are of the greatest encouragement to all of us. We are happy to learn that you had a wonderful stay with us, enjoying the well equipped guest rooms and central location which allows our guests enjoy...

Houston, TX
Reviewed 3 September 2013

I stayed at the Lotte Seoul for 4 nights during a business trip to the city. This was my first time in Seoul and my first experience with the Lotte brand. My room was in the New Wing on the Business Floor. Check-in for the Business rooms is on the 14th floor of the New Wing. My group arrived around...

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2Thank rocketsfan007
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. rocketsfan007 Thank you for staying Lotte Hotel Seoul and sharing your experience with other travelers. It is pleasant for us to hear that you had a nice stay on our Club room. We are happy to learn that your stay has been pleasant, and you enjoyed our location, facility, even the amenities. Lotte Hotel will continue to provide most...

Yorkshire
Reviewed 3 September 2013

I stayed in a standard room and then a deluxe room. The standard was small and felt unloved. The deluxe was better. Linen clean, bathroom spotless, TV functioned well, free wifi, complementary water in the room. The best thing about the hotel is the staff who were uniformly helpful, efficient, friendly and competent, with good English language skills which made...

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2Thank Frequentflyer00
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. Frequentflyer00 Thank you for your stay with us and for taking the time to post a good review. Your kind words are of the greatest encouragement to all of us. We would take this opportunity to review our service standard, and try to improve even harder to meet your expectations. It is honorable to read that you liked our...

Minneapolis
Reviewed 2 September 2013

As an American, I have a hard time making any criticisms whatsoever of this hotel, as the service standards and comforts here -- at least in my Club Level junior suite -- eclipse all but a handful of properties in the United States. Does the Lotte Hotel Seoul measure up to the best of Asia, however? Most of the time,...

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2Thank Agiocambos
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. Agiocambos Thank you very much for staying Lotte Hotel Seoul and sharing a great review on Trip Advisor. Your kind words are of the greatest encouragement to all of us. We are happy to learn that your stay has been pleasant, and you enjoyed our location, facility, services on the club lounge, even the elevators. Also gym, sauna and...

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Main Wing Deluxe Room (93)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world's leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul. Choose Korea's best hotel, Lotte, for your exclusive stay. ... more   less 

Additional Information about Lotte Hotel Seoul

Address: 30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Region: South Korea > Seoul
Price Range: €182 - €276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Ctrip TA, Orbitz, Cheap Tickets, Priceline and Jetsetter so you can book your Lotte Hotel Seoul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seoul Lotte Hotel
Hotel Style:
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#6 Spa Hotel in Seoul
#11 Luxury Hotel in Seoul
#23 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Seoul staff and other travellers.
58 questions
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Questions? Get answers from Lotte Hotel Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club lounge rooms not worth the premium”
 of 5 bubbles PacificBlackBird, 18 Mar 2017 | Read review
“New wing is where you should be”
 of 5 bubbles SheharyarA, 5 Mar 2017 | Read review
“Avoid near the lifts.. as people like to chat to wait for the lifts. Avoid Saturdays if you can help it, protest has been going on... which I respect that the surrounding roads are closed. ”
 of 5 bubbles , 4 Mar 2017 | Read review
“Include a breakfast in your accomodation”
 of 5 bubbles randyorpilla, 27 Feb 2017 | Read review
“Some rooms have mountain view. There is also a Lady's Floor.”
 of 5 bubbles lynnlabe, 20 Jan 2017 | Read review
5 of 5