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Lotte Hotel Seoul

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Traveller (1482)
Room & Suite (781)
Dining (234)
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Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“new wing”(187 reviews)
“department store”(89 reviews)
“club floor”(69 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (3,478)
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1,477 results
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921
438
90
18
10
Show reviews that mention
All reviewsnew wingdepartment storeclub floormain buildingfood courtduty free shoppinglarge hotelbusiness tripstar hotelbuffet restaurantcity hallshopping malldeluxe roomsubway stationexcellent hotelkal limousine bushotel is located
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1 - 5 of 1,477 reviews
Reviewed 3 days ago via mobile

The Hotel is nicely located, connected to a huge shopping district. Very welcoming team at the restaurant from the waitresses to the chefs. However, some front office staff are the worst I have ever seen in my life! They are far from the hospitality industry......More

Thank Amal A
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 2 days ago

Dear Amal A, Thank you for taking your valuable time to give us a feedback of Lotte Hotel Seoul. To begin with, I deeply apologize for unpleasant experience due to attitude of our staffs and the procedure of problem solving during your stay. Based on...More

Reviewed 3 days ago

We stayed in Lotte Hotel Seoul for 7 nights during our family vacation to Seoul. This was our first trip to Seoul. This turned out to be a good choice. Location is a definite advantage. The hotel is close to all the sightseeing places we...More

Thank sbh_nomad
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 3 days ago

Dear Sbh_nomad, Warm greetings from Lotte Hotel Seoul! Thank you for taking the time to write your review Lotte Hotel Seoul, your comments are very much appreciated. We are delighted to know that you thoroughly enjoyed the location of our venue. Our hotel is located...More

Reviewed 1 week ago

I stayed there for a week during a business trip to Korea. The hotel is very nice and cosy, rooms and bathroom are spacious, staff friendly, superb fitness centre and swimming pool. it is great value for money, Highly recommended if you are travelling to...More

1  Thank Ichnos70
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 1 week ago

Dear Ichnos70, Warm greetings from Lotte Hotel Seoul! Thank you very much for your generous comments referring your recent stay here at Lotte Hotel Seoul. I am so glad to hear that you have enjoyed your stay, and satisfied with well-equipped room, our location, and...More

Reviewed 1 week ago

i have stayed in lotte hotel seoul between 30 mar - 3 apr 18 (6 rooms) for business trip. staff at the hotel really nice and warm welcome. so i would iike to say thank you really much for your take care my team. and...More

Thank Pare S
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 1 week ago

Dear Pare S, Warm greetings from Lotte Hotel Seoul! It was truly our pleasure to welcome you to Lotte Hotel Seoul. I sincerely appreciated for giving us compliment on our outstanding service. I really appreciate for your highest recommendation with valuable feedback, and we will...More

Reviewed 1 week ago via mobile

Well situated, comfortable rooms with good views across city from upper floors. Excellent gym and also has golf driving range/ nets. Pool under repair at time of visit. Breakfast expensive but decent range except limited fresh fruit.More

Thank Richard H
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 1 week ago

Dear Richard H, Warm greetings from Lotte Hotel Seoul! Thank you for taking the time to write your review of Lotte Hotel Seoul, your comments are very much appreciated. It was really great to hear that you enjoyed overall facilities, breakfast restaurant, and room conditions....More

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Best Value Properties in Seoul, South Korea
See all 557 hotels in SeoulSee all
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
US$208 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#9 Spa Hotel in Seoul
#12 Luxury Hotel in Seoul
#16 Family Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$208 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#9 Spa Hotel in Seoul
#12 Luxury Hotel in Seoul
#16 Family Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1482)
Room & Suite (781)
Dining (234)
Pool & Beach (13)
Amenities (68)
Business Centre & Event Rooms (14)
Family and Play Areas (3)
Questions & Answers
Ask a question
Pare S
17 April 2018|
Answer
Response from LotteHS | Property representative |
Dear Sasiya R, Warm greetings from Lotte Hotel Seoul! We apologize for any inconvenience that you might have experienced. Regarding the tax refund, it is specified in the yellow receipt that we gave you at checkout; The... More
0
Votes
Google Translation
Camolida
29 March 2018|
Answer
Response from Thiagan D | Reviewed this property |
Hi I was in this beautiful hotel quite a while back. But I did check their website which confirms that they do have a coin operated laundry in their city hotel. May I suggest that it will be best if you could check the... More
0
Votes
ShirleyNgNgng
25 March 2018|
AnswerShow all 3 answers
Response from LotteHS | Property representative |
Dear customer, Warm greetings form Lotte Hotel Seoul. Unfortunately, the shuttle bus from Lotte Hotel Seoul to Lotte Hotel World has been terminated since 1st of January, 2018. Please note our change of Shuttle bus... More
0
Votes
Google Translation
Room Tips
"We had a city view room overlooking the hotel entrance and enjoyed the view."
Read review
"Standard rooms are too small, go for an upgrade if you can"
Read review
"Club floor amenities are definitely worth the cost"
Read review
"We used Hotels.com"
Read review
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