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Lotte Hotel World

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1,240 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
Reviewed 3 days ago NEW

Convenient to Lotte Mall, casino, aquarium and many more amenities. A 6-star hotel with very comfort room necessities, excellent services and friendly staffs. Grand lobby and function rooms. It serves nice breakfast with lots of varieties to choose from. Thumb up for a good stay here.

Helpful?
Thank Chew F
Santa Monica, CA
Level Contributor
4 reviews
Reviewed 3 weeks ago via mobile

Staying at Lotte Hotel was an amazing experience. They took care of us every step of the easy and are extremely helpful. Sam Jung (bellman) was so attentive while assisting us in our rooms upon checkin. We can't wait to stay at Lotte Hotel again! Thank you!

Helpful?
Thank JacquelineSheen
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. JacquelineSheen Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. I'm glad that you had a wonderful time with us and... More 

Seoul, South Korea
2 reviews
Reviewed 4 weeks ago

As the title says, also there is nothing out side lotte or near by .. Unfurtuntly. Fancy hotel, securety bretty tough. The mall verey expensive only brands like dior. Mont blank, and so on. Food mostly asian, few fast food.

Review collected in partnership with this hotel

Helpful?
Thank Abdulaziz A
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Abdulaziz A Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. I'm glad that you had a wonderful time with us... More 

Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

Conveniently located next to Lotte tower and Lotte Department Store. Hotel is clean and the big windows are a plus. A little dated in terms of furnishings but very clean and front desk staff was great! Breakfast could be better,not that it is bad to begin with. Overall a good hotel to stay in...the one in Hanoi is the benchmark... More 

Helpful?
Thank rog8777
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. rog8777 Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. I'm glad that you had a wonderful time with us and... More 

Hong Kong, China
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

This hotel is closed to the Lotte World and easily connected with the subway. The hotel is in operation for years and should have considered full renovation. The standard room is relatively small in compare with the high room rate. The overall hotel services is acceptable but the front desk should be with more staff so as no let the... More 

Helpful?
Thank kcmak2015
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear kcmak2015 Thank you for staying at the Lotte hotel world for your stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your comments are highly valued to us that it will help us to improve our service in future. First of all, I'm deeply sorry for your inconvenience during your stay in... More 

Los Angeles, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

We spent 14 days in the hotel during a family trip to Seoul. Stayed in a standard room on the 26th floor. Clean, and loved the large window. Amenities were fine, just wished there were USB charging ports. Loved the free high speed wifi. Customer service was wonderful, very polite and prompt. Nice pool, though no hot tub. Also has... More 

Helpful?
2 Thank DrGlobetrottingMama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

I stayed in september for 2 nights with my aunt and mom. The room is way too small to be adding another bed. Generally the hotel is older and probably needs refurbishment on the rooms. Toilet design isnt too practical.

Helpful?
Thank Tiok Nee Y
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Tiok Nee Y Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. I'm glad that you had a wonderful time with... More 

Hannover, Germany
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 October 2016 via mobile

Stayed for one Night in behalf of Business. Hotel is located in downtown close to major shopping Street - 2 palaces in 20 min walking Distance. Rooms Are 5 Star standard. No complaints but also no wows. The Gym, Pool, SPA facilities Are outstanding. Good and cheap connection to Icheon Airport (16k for Bus). Breakfast as usual in Asien 5... More 

Helpful?
2 Thank Torsten K
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Torsten K Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. I'm glad that you had a wonderful time with us... More 

Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 October 2016 via mobile

We had 2 nights stay in Lotte World Hotel. Prior to that, we had stayed at 5* hotels too. I must comment that they have the best service with a personal touch. All the staff members we came across were so helpful and very welcoming. They deserve a compliment and 5* rating hotel.

Helpful?
Thank Wenli B
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Wenli B Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. I'm glad that you had a wonderful time with us... More 

1 review
Reviewed 14 October 2016 via mobile

Lotte Hotel World made a good impression on our family visit to Seoul as the staff were so kind and attentive. We had some difficulties as our children were feeling sick and more, but hotel staff, Ohjabi(as far as I remember her name right)and the manager listened to us carefully, upgraded our room and helped us to spend better days... More 

Helpful?
Thank Grace L
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Grace L Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. I'm glad that you had a wonderful time with us... More 

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Staying in Jamsil

Neighbourhood Profile
Jamsil
This mostly residential neighborhood is known for being the home to the Korean mega-conglomerate, Lotte, including its popular amusement park, Lotte World. The amusement park is a top attraction for families, youth, and couples, with rides, shows, attractions, an ice rink, and more. Lotte’s expansion in recent years is spearheaded by the soaring Lotte World Tower. The Charlotte Theater nearby regularly hosts popular musical productions for culture lovers while outdoor enthusiasts will enjoy taking a stroll around Seokchon Lake or the immense Olympic Park (built for the 1988 Summer Olympics) close by.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Lotte Hotel World is located in Jamsil, the center of the south of Seoul, providing easy downtown access and convenience. Lotte Hotel World, a resort-type business hotel, is directly connected to the beautiful Seokchon Lake and the Lotte World Adventure, one of the world`s largest indoor theme parks. You can feel more special in our character room decorated with the Lotte World Adventure characters "Loti" and "Lory". Equipped with world-renowned international conference halls and banquet halls for special days, Lotte Hotel World is an urban hotel where guests can experience everything from various amusement and rest, adventure and romance, and business and sightseeing at once. ... more   less 

Additional Information about Lotte Hotel World

Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Region: South Korea > Seoul > Jamsil
Price Range: €159 - €453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel World 5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Lotte Hotel Seoul
Hotel Style:
#4 Business Hotel in Seoul
#4 Spa Hotel in Seoul
#7 Family Hotel in Seoul
#9 Luxury Hotel in Seoul
#17 Romantic Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel World staff and other travellers.
22 questions
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Questions? Get answers from Lotte Hotel World staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cool rooms.. Really not that old ”
 of 5 bubbles 666abdulaziza, 4 Nov 2016 | Read review
“Higher floor with better views”
 of 5 bubbles kcmak2015, 1 Nov 2016 | Read review
“Book a suite, or a different hotel (Hyatt, Hilton, Sheraton) with normal-sized beds if you are a family with young children.”
 of 5 bubbles DrGlobetrottingMama, 30 Oct 2016 | Read review
“Character Room for young children”
 of 5 bubbles dalaw1, 27 Aug 2016 | Read review
“Recommend 7th floor with kids.”
 of 5 bubbles thisiswhat, 15 Aug 2016 | Read review
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