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Imperial Palace Seoul

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#22 of 451 Hotels in Seoul
Certificate of Excellence
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628 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Reviewed 16 October 2016 via mobile

Good location and hotel staff are very quick in service. Had couple of hiccups with the room and was upgraded quickly. Very comfortable stay. A little disappointed with the hotel staff attitude at the front desk upon checking out. Bell guys and concierge were very supportive and helpful. Would come again.

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Helpful?
Thank dhaneshj2016
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee/General Manager

Munich, Germany
Reviewed 14 October 2016

I stayed at Imperial Palace the second time and I will come back again, next time visiting Seoul. The hotel is a typical Asian Hotel in imperial style. Behind the style you will find a good hotel with luxury you need at your business stay. Great location, good service. Lots of choice when it comes to bars and restaurants. Very...

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Helpful?
1Thank Tom P
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Thank you. Yours Sincerely, Seung Geol Lee/General Manager

Reviewed 29 September 2016 via mobile

The location was decent but the rooms were so outdated. I think there are two towers and i think i was stuck in the older tower. Everything in the room was so old. The furniture, the decor, the drapes.... To be fair, the bathroom was not that old. Would not recommend this hotel to anyone. Next time i will definitely...

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Helpful?
1Thank Steven H
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, thank you for your candid feedback on your recent stay at Imperial Palace Seoul, especially unplesant one that you experienced. We will have an immediate check for all the guest rooms to make our room condition better. It would be such a pleasure to personally welcome you back to our new and improved hotel. Yours Sincerely, Sung-Geol Lee,...

Norwich, United Kingdom
Reviewed 22 September 2016 via mobile

Have stayed here a few times and always warm welcome Airport bus drops you opposite side of busy dual carriageway not ideal ! Rooms well appointed in colonial style but net curtains are a dirty brown colour and safe hard to find Reception area impressive but limited English from some staff Nightly live music is nice and relaxing in bar...

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Helpful?
Thank markxhadden
IPSEOUL, Executive Assistant Manager at Imperial Palace Seoul, responded to this review

Dear Guest, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for causing you great inconvenience. We will be implementing many of these upgrades to the property. Thank you. Yours Sincerely, Jeffrey Lee EAM, Rooms...

Mandurah, Australia
Reviewed 10 September 2016 via mobile

This is my second stay in this hotel. I always book a room with club floor access on the 20th floor. The hotel is convenient located for my business meetings and is the first stop from the airport with the bus. The hotel is however old and dated but the service is good and I like the club floor decor...

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Helpful?
Thank Paul I
IPSEOUL, Executive Assistant Manager at Imperial Palace Seoul, responded to this review

Dear Guest, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. Thank you. Yours Sincerely, Jeffrey Lee EAM, Rooms / Sales & Marketing

Porto, Portugal
Reviewed 9 September 2016

I've spent 3 nights at this hotel in July. I choose this hotel because I had an event here and because being very hot it had an outdoor pool. The outdoor pool is tiny and being one of the few in Gangnam it was full of people from outside the hotel, besides guests had to pay to access the pool...

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Helpful?
Thank Pedritocalheiros
IPSEOUL, Executive Assistant Manager at Imperial Palace Seoul, responded to this review

Dear Guest, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for causing you great inconvenience. We will be implementing many of these upgrades to the property. Thank you. Yours Sincerely, Jeffrey Lee EAM, Rooms...

Glasgow, United Kingdom
Reviewed 4 September 2016

I stayed at this hotel for a week. The room was well equipped, functional and clean. There was a bit of marks in the closet that should have been painted. The bathroom is too tight. The staff are friendly and always willing to help. Location wise, the hotel is close to a tube station and there is are multiple coffee...

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Helpful?
1Thank csmokramer
IPSEOUL, PR 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for causing you great inconvenience. We will be implementing many of these upgrades to the property. Thank you. Yours Sincerely, Jeannie Kim

Reviewed 2 September 2016 via mobile

I arrived at the hotel tired and all jet lagged from 18 hours of flight. Unfortunately, my 1st impression (in my drowsy state) was - sleazy. That was because of the color of the lighting system used in the lounge and dining area which reminds me of nightclubs. Spacious room with comfortable bedding. Unfortunately my room faces the open pool...

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Helpful?
Thank Adeline C
IPSEOUL, PR 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for causing you great inconvenience. We will be implementing many of these upgrades to the property. It would be such a pleasure to personally...

Reviewed 1 September 2016 via mobile

I really like this hotel their service is amazing and perfect location in Seoul !When I entered the hotel they just helped me to bring my language and inform me to bring me to the front desk and they smile to me all the time. Also the washroom is very clean.

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Helpful?
Thank 수정 홍
IPSEOUL, PR 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, thank you for taking your valuable time to share your pleasant experience with us. We hope to serve you soon. Thank you. Yours Sincerely, Jeannie Kim

Cainta, Philippines
Reviewed 27 August 2016 via mobile

This hotel was our first stop from Incheon Airport upon arrival in Korea. Since KAL Limousine bus stops right in front of the hotel, the airport transfer was quite convenient. My husband and I stayed for 1 night in a club room, so we also had club lounge benefits. Our room was quite big - it had a hallway with...

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Helpful?
1Thank ygyarcilla
IPSEOUL, Executive Assistant Manager at Imperial Palace Seoul, responded to this review

Dear Guest, thank you for choosing Imperial Palace Seoul Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for causing you great inconvenience. We will be implementing many of these upgrades to the property. We wish you safe travels. Thank you. Yours Sincerely, Bryan Yoon EAM, Rooms / Sales...

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Staying in Samseongdong / COEX

Neighbourhood Profile
Samseongdong / COEX
A large business hub, Samseongdong is anchored by Korea’s World Trade Center, where many important business exhibitions and meetings are held. The enormous COEX mall sprawls underground, providing a myriad of things to do and see, including a large aquarium and movie theater. For a bit of peace and zen, head over to the ornate Bongeunsa Temple which is one of Korea’s most important places of worship. Or take a stroll nearby through the tranquil royal burial grounds of Seonjeongneung, a UNESCO World Heritage Site.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Imperial Palace Seoul is located in the heart of the business and cultural center, Seoul, South Korea's thriving capital, and it has long been a city landmark. Imperial Palace Seoul won top prize in the Favorite Business Hotel category of the TIME Readers' Travel Choice Awards 2006 selected by Time Asia. This is the first time a Korean hotel has been honored with such an award. At the time of the G20 Summit in 2010 and the Nuclear Security Summit in 2011, leaders from countries around the world such as Brazil, Vietnam, Algeria and many others visited Imperial Palace Seoul, and it has been recognized as one of the top branded hotels in Korea. A noble and artistic atmosphere with elegant European style interior, antiques and paintings, Imperial Palace Seoul provides a space to enjoy beautiful art beyond the function of accommodation by offering the best service and giving top priority to customer satisfaction and impression under the motto of 'The Best of Everything'. Developing its 27-year history with pure domestic capital as the best hotel brand with a world class network along with 'Imperial Palace City Hotel Fukuoka' in Japan in 2007 and 'Imperial Palace Boutique Hotel' in Itaewon, Korea in early 2010. ... more   less 

Additional Information about Imperial Palace Seoul

Address: 640, Eonju-ro, Gangnam-gu, Seoul 06098, South Korea
Region: South Korea > Seoul > Samseongdong / COEX
Price Range: €131 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Imperial Palace Seoul 4.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hotel Imperial Palace
Hotel Style:
#13 Romantic Hotel in Seoul
#18 Luxury Hotel in Seoul
#32 Business Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Palace Seoul staff and other travellers.
4 questions
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Questions? Get answers from Imperial Palace Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was espacious, with comfortable bed and pillow.”
 of 5 bubbles 846cristinay, 30 Nov 2016 | Read review
“Classic feel not like a standard hotel room”
 of 5 bubbles C8911WFtracym, 22 Nov 2016 | Read review
“Very nicely located at the heart of Gangnam-gu”
 of 5 bubbles martinsJ1233NN, 3 Nov 2016 | Read review
“Quite, and nice view.”
 of 5 bubbles , 22 Aug 2016 | Read review
“Prevent rooms located at roadside.”
 of 5 bubbles 748stonet, 13 Jul 2016 | Read review
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