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Sheraton Grande Walkerhill

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#110 of 451 Hotels in Seoul
Certificate of Excellence
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481 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Reviewed 24 September 2016 via mobile

Stayed at the Sheraton Seoul for a night in the Riverview deluxe room. Overall the hotel has a very tranquil ambience with quality, professional and polite staff. Great way to welcome your guests! Check in was a breeze, fast, efficient and friendly. The room is pretty good, it just has a few improvement points as these days there are a...

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Helpful?
Thank sjeo012
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear sjeo012, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Tuzla
Reviewed 23 September 2016

I stayed four days in this hotel located on the east of Seoul. The service was excellent, but our room, surprisingly, was very small. It is very strange that the bathroom is faced toward the beds, so you can hear different sounds of your partner in the toilet. I have not experienced this, in any hotel in the world! There...

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Helpful?
Thank Samir D
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Samir D, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager

Tel Aviv, Israel
Reviewed 15 September 2016

i have stayed for 3 nights due to a conferences i attended. this is a big complex with few hotels connected to a conference center duty-free shops and casino. the Sheraton is what you expect from a big hotel. my room on the 12 floor was great big and clean with very good bed. there is a bathtub and a...

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Helpful?
Thank YYB39
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear YYB39, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager

Dhaka City, Bangladesh
Reviewed 20 July 2016

I stayed in the douglas annex part of the hotel for 5 days to attend ACT training program in Asan Medical Centre. The hotel is located at the edge of river , so surroundings are spectacular. Breakfast is included but wifi is not free. breakfast is monotonous . there is a courtesy car that will shuttle you back and forth...

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Helpful?
1Thank TOUFIQUR
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear TOUFIQUR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager

Portland, Oregon
Reviewed 18 June 2016

I stayed for a couple days at the Sheraton's Douglas Annex, which is separate from the main hotel and casino complex. It's perched up a fairly steep hill, so there is a courtesy car that will shuttle you back and forth to the main hotel - walking down isn't so bad, but walking up, particularly with luggage, could present a...

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Helpful?
Thank voito
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear voito, Thank you for your recent stay at the Sheraton Grande Walkerhilll and sharing your experience with us. We look forward to welcoming you back near in the future. Sincerely, Jungsup Do, General Manager

New York City, New York
Reviewed 15 June 2016 via mobile

The hotel is very nice. I stayed in the annex section with wonderful view of river. Food in restaurant was average but expensive. There are plenty of dining options a short taxi ride away. The staff was very efficient and friendly. Stayed 5 nights for business.

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Helpful?
Thank theloneagent
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear theloneagent, Thank you for your recent stay at the Sheraton Grande Walkerhilll and sharing your wonderful experience with us. We appreciate your positive comments and we are also pleased that our services met your expectations. We look forward to welcoming you back near in the future. Sincerely, Jungsup Do, General Manager

San Francisco, California
Reviewed 13 June 2016

I arrived late and left fairly early so I only needed this hotel to have a comfortable bed for a good night sleep and good wifi for a few calls I had in the morning. It met both expectations. The bed was comfortable and the wifi was fast enough for a video call. The room was a good size and...

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Helpful?
Thank Kerry K
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Kerry K, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager

Reviewed 12 June 2016 via mobile

I joined my friend who is a blogger for a special promotion type of event at the hotel. The hotel location was easy to get to with the shuttle bus, overall decoration was beautiful and the room with mountain view was amazing. Though the size of the room is a bit small compared to other hotels I've stayed in. We...

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Helpful?
1Thank Lily C
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Lily C, Thank you for your recent stay at the Sheraton Grande Walkerhilll and sharing your wonderful experience with us. We appreciate your positive comments on our facilities and we are also pleased that our services met your expectations. We look forward to welcoming you back near in the future. Sincerely, Jungsup Do, General Manager

Reviewed 15 May 2016

The hotel is your basic Sheraton. The reason for low rating is all due to the staff and their treatment of a SPG Platinum Member and their guest. I was treated disrespectful, given scripted answers, talking down to people, when bringing up the fact that other guests who were not Platinum members received access to the SPG Lounges I was...

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Helpful?
Thank NWTravel206
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear NWTravel206 Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. While it’s always good to receive praise, it is also extremely important for us to learn when we don’t get things right. We have used your feedback to relook at our processes and stress on the...

Ann Arbor, Michigan
Reviewed 10 April 2016

I spent a couple of days at the Grande Walkerhill while attending a conference and visiting family. Overall, I had an excellent albeit brief stay. The hotel grounds are wonderfully maintained and especially beautiful right now since the cherry blossoms are blooming on the hill and throughout the city. Additionally, since the hotel is located atop a hill, the views...

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Helpful?
Thank sam c
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear sam c, Thank you for your recent stay at the Sheraton Grande Walkerhilll and sharing your wonderful experience with us. We appreciate your positive comments on our facilities and we are also pleased that our services met your expectations. We look forward to welcoming you back near in the future. Sincerely, Jungsup Do, General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Grande Walkerhill

Address: 177 Walkerhill-ro, Seoul 143-708, South Korea
Region: South Korea > Seoul
Price Range: €145 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grande Walkerhill 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton Grande Walkerhill Hotel Seoul
Sheraton Grande Walker Hill Hotel
Sheraton Seoul
Seoul Sheraton
Hotel Style:
#5 Casino Hotel in Seoul
#63 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grande Walkerhill staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Grande Walkerhill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the main block instead of the annex building”
 of 5 bubbles NLK_HK, 9 Dec 2016 | Read review
“Choose a larger category room”
 of 5 bubbles lacatlin88, 22 Nov 2016 | Read review
“rooms overseeing the river have beautiful view”
 of 5 bubbles Onechip, 6 Nov 2016 | Read review
“corridor on the club floor smelled. Not sure about other floors.”
 of 5 bubbles Globagard, 29 Oct 2016 | Read review
“I did prefer the rooms up the hill”
 of 5 bubbles BryantW_13, 6 Oct 2016 | Read review
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