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Grand Walkerhill Seoul

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#117 of 456 Hotels in Seoul
Certificate of Excellence
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Grand Walkerhill Seoul
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489 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Reviewed 8 October 2016 via mobile

Rediculously expensive for offering 1980 standard rooms. Food and drinks costs three times the price down the street. Good communications though with a very frequent shuttlebus and nice cars that drove us up to the annex up the hill. It has 5 stars, but it is not based on the room standard! Very nice view over the east parts of...

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Helpful?
Thank Johan S
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Johan S Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. While it’s always good to receive praise, it is also extremely important for us to learn when we don’t get things right. We have used your feedback to relook at our processes and stress on...

Goshen Four Corners, New Hampshire, United States
Reviewed 6 October 2016

Stayed here for a business conference and really enjoyed the property, the walks and hospitality. I stayed in the rooms located up the hill from the main hotel and it was very comfortable, clean and quiet. The hotel staff was very professional and friendly, and they could not do enough to assist anyone. The only complaint I had was the...

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Helpful?
Thank Bryant W
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Bryant W, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager

Singapore
Reviewed 6 October 2016

Stayed 2 nights in Sheraton Grande Walkerhill Booked a twin room but they changed it to a double room during check in. Stayed on 6th floor. Room was comfortable and layout was good (toilet is separated from washing area). Amentities: as per normal Korean hotels, they provide soap, shampoo conditioner, tea/coffee but they do not provide toothbrush & comb, so...

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Helpful?
Thank DorisChin
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear DorisChin, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager

Reviewed 24 September 2016 via mobile

Stayed at the Sheraton Seoul for a night in the Riverview deluxe room. Overall the hotel has a very tranquil ambience with quality, professional and polite staff. Great way to welcome your guests! Check in was a breeze, fast, efficient and friendly. The room is pretty good, it just has a few improvement points as these days there are a...

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Helpful?
Thank sjeo012
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear sjeo012, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Tuzla
Reviewed 23 September 2016

I stayed four days in this hotel located on the east of Seoul. The service was excellent, but our room, surprisingly, was very small. It is very strange that the bathroom is faced toward the beds, so you can hear different sounds of your partner in the toilet. I have not experienced this, in any hotel in the world! There...

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Helpful?
Thank Samir D
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Samir D, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager

Tel Aviv, Israel
Reviewed 15 September 2016

i have stayed for 3 nights due to a conferences i attended. this is a big complex with few hotels connected to a conference center duty-free shops and casino. the Sheraton is what you expect from a big hotel. my room on the 12 floor was great big and clean with very good bed. there is a bathtub and a...

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Helpful?
Thank YYB39
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear YYB39, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager

Dhaka City, Bangladesh
Reviewed 20 July 2016

I stayed in the douglas annex part of the hotel for 5 days to attend ACT training program in Asan Medical Centre. The hotel is located at the edge of river , so surroundings are spectacular. Breakfast is included but wifi is not free. breakfast is monotonous . there is a courtesy car that will shuttle you back and forth...

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1Thank TOUFIQUR
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear TOUFIQUR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager

Portland, Oregon
Reviewed 18 June 2016

I stayed for a couple days at the Sheraton's Douglas Annex, which is separate from the main hotel and casino complex. It's perched up a fairly steep hill, so there is a courtesy car that will shuttle you back and forth to the main hotel - walking down isn't so bad, but walking up, particularly with luggage, could present a...

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Helpful?
Thank voito
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear voito, Thank you for your recent stay at the Sheraton Grande Walkerhilll and sharing your experience with us. We look forward to welcoming you back near in the future. Sincerely, Jungsup Do, General Manager

New York City, New York
Reviewed 15 June 2016 via mobile

The hotel is very nice. I stayed in the annex section with wonderful view of river. Food in restaurant was average but expensive. There are plenty of dining options a short taxi ride away. The staff was very efficient and friendly. Stayed 5 nights for business.

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Helpful?
Thank theloneagent
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear theloneagent, Thank you for your recent stay at the Sheraton Grande Walkerhilll and sharing your wonderful experience with us. We appreciate your positive comments and we are also pleased that our services met your expectations. We look forward to welcoming you back near in the future. Sincerely, Jungsup Do, General Manager

San Francisco, California
Reviewed 13 June 2016

I arrived late and left fairly early so I only needed this hotel to have a comfortable bed for a good night sleep and good wifi for a few calls I had in the morning. It met both expectations. The bed was comfortable and the wifi was fast enough for a video call. The room was a good size and...

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Helpful?
Thank Kerry K
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Kerry K, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestled amid the picturesque Hangang River and Achasan Mountain, Grand Walkerhill Seoul is an urban destination providing guests soothing relaxation in nature, as well as banquets, entertainment, and leisure facilities accompanied by its five-star service. ... more   less 

Additional Information about Grand Walkerhill Seoul

Address: 177, Walkerhill-ro, Gwangjin-gu, Seoul 04963, South Korea
Region: South Korea > Seoul
Price Range: €112 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Walkerhill Seoul 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton Grande Walkerhill Hotel Seoul
Sheraton Grande Walker Hill Hotel
Sheraton Seoul
Seoul Sheraton
Hotel Style:
#5 Casino Hotel in Seoul
#29 Spa Hotel in Seoul
#67 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Grand Walkerhill Seoul staff and other travellers.
3 questions
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Questions? Get answers from Grand Walkerhill Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the Douglas building have a terrace, which I liked”
 of 5 bubbles ZepposBrugge, 15 Jan 2017 | Read review
“Indoor swimming pool, fitness centre and sauna located near convention centre B2/F,”
  • Night View, Room Type: Deluxe Twin
  • Toiletries
  • Room Type: Deluxe Twin
  • Morning View, Room Type: Deluxe Twin
  • Room Type: Deluxe Twin
  • Room Type: Deluxe Twin
  • Room Type: Deluxe Twin
  • Room Type: Deluxe Twin
 of 5 bubbles PSCHAN, 30 Dec 2016 | Read review
“Stay at the main block instead of the annex building”
 of 5 bubbles NLK_HK, 9 Dec 2016 | Read review
“Choose a larger category room”
 of 5 bubbles lacatlin88, 22 Nov 2016 | Read review
“rooms overseeing the river have beautiful view”
 of 5 bubbles Onechip, 6 Nov 2016 | Read review
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