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JW Marriott Hotel Seoul

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JW Marriott Hotel Seoul
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1,344 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Federal Way, Wa
Reviewed 2 days ago NEWvia mobile

The hotel is beautiful. The staff is so attentive and friendly. Large work out facility and shopping on bottom floor of the hotel. State of the art work out club. Good area to walk around or stay inside. Flagship Starbucks right next to the hotel.

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Helpful?
Thank tdm52
Colchester, Vermont
Reviewed 3 days ago NEW

Visited Korea for first time in November for work and stayed here (as my work had an event here). Talk about an incredible hotel! Great staff, all kind and helpful and if you are looking for a full 25M pool AND an awesome workout gym, this hotel has them both! And if you don't want to bring, the hotel has...

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Helpful?
Thank MashuMashu
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear MashuMashu, It was a great pleasure to host your first visit to Korea! My team and I appreciate your wonderful comments on our facilities including fitness center, swimming pool, restaurants and the room. I am very glad you could enjoy them all. I hope you also had some time to explore the beautiful city with our convenient location. As...

Reviewed 4 days ago NEW

Stayed over the X-mas and year end. As expected, the hotel was quite crowded. There was some issue with elevators. There are 4 to use to get to rooms but more than half the time, the wait was longer than expected. Despite that, it seems all staffs were really efficient and helpful. They always approached me before I even started...

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Helpful?
Thank Sang Mook L
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Sang Mook L, Thank you very much for staying with us! I am very happy to read that you enjoyed our convenient location and staff service. Your kind words about our ‘excellent’ associates are truly rewarding and I will make sure to share them with my team. However, I am sorry for the inconveniences you have experienced with the...

Washington
Reviewed 1 week ago

We really enjoyed our stay at this Marriott. It is easily accessible by the Seoul subway system. It is adjoined to a large shopping mall, which we enjoyed exploring. The whole hotel was grand. We had a spacious room with a nice city view. The bathroom was large with a lot of marble surfaces. My husband is a Marriott platinum...

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Helpful?
Thank interviewtraveler
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear interviewtraveler, Thank you for your continuous support of Marriott and I really appreciate your taking time to share a detailed review on TripAdvisor. I am sure many travelers would find it very helpful. As you mentioned, Christmas season is one of the busiest time of the year so we prepared an extra lounge for family travelers and I am...

bethesda md
Reviewed 1 week ago via mobile

Location is excellent. Close to subways and bus terminal. Huge shopping mall underground around it. Easy to get to via cabs. Service is great. People pleasant and nice. Executive level concierge lounge is good. Nice breakfast and evening light snacks. Rooms and infrastructure more like a true Marriott...less like a high end JW. Older plant with needed renovations albeit keep...

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Helpful?
Thank roy26
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear roy26, I really appreciate your taking time to share your experience with us! I am glad to know that you enjoyed our location, executive lounge and staff service. Thank you for calling our associates ‘pleasant and nice’ which represent true encouragement to all of us. I am also happy to let you know that we are currently planning a...

Atlanta, Georgia
Reviewed 2 weeks ago

Had a great stay here in late December 2016. Close to the bus terminals and metro subway lines, very helpful concierge. Great service on the executive level with nice breakfast and evening light meal & snacks.

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Helpful?
Thank Rich L
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Rich L, Thank you for choosing us and taking your time to share your review. I am happy that you had a great stay with us especially enjoying our Executive Lounge. I will make sure to share your nice words with our team which represent true encouragement to all of us. I look forward to welcoming you back in...

Reviewed 2 weeks ago via mobile

Very nice and good staff, room is clean and quite big but layout is terrible. Lounge is nice and food is really good. This JW looks a bit old, elevators work poorly, not fast enough and don't accept more than 8 adults (alarm will triggered due to overweight) which makes you wait sometimes for 10minutes! Location is ok (Express Bus...

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Helpful?
Thank Gavinouff
JW_Seoul, 제너럴 매니저 at JW Marriott Hotel Seoul, responded to this review

Dear Gavinouff, Thank you for staying with us and taking the time to share your feedback. I am glad to know that you enjoyed our Executive Lounge. However, I am sorry for the inconveniences you have experienced. As we are planning for a future renovation, we will make sure to take your comments into consideration. I wish to have the...

Reviewed 2 weeks ago

I have stay at the JW Marriott hotel seoul for many times thru out the years. I have always enjoy the service the staffs is dedicated to served. I believed in the marriott way of training for excellent service is their no. 1 priority. the room is spacious & clean. I love the perk for the use of the lounge.

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Helpful?
Thank Michael W
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Michael W, Thank you very much for your continuous support of JW Marriott Hotel Seoul! I am delighted to read your comments about our excellent staff service. By taking good care of each other, our associates are able to serve our guests with care and I am very proud of that. The team and I look forward to your...

Bangkok, Thailand
Reviewed 2 weeks ago via mobile

As we are friends and family of Marriott, the GM personally greeted us upon check in and showed us to our room. The room is excellent with amazing view. Ambience of the hotel also very good! Location is superb, a must stay!

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Helpful?
Thank Manita K
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Manita K, It was a great pleasure to have you as our guest! I truly appreciate your taking time to share your review on Trip Advisor. I am very happy that you enjoyed our room and location. Hopefully you will be visiting the ‘must stay’ place again soon. I look forward to welcoming you back and please feel free...

Shanghai, China
Reviewed 3 weeks ago

I stayed at your hotel from Dec 21 to 24. Since I am a gold member, I am entitled to have a free breakfast at your hotel. But when I checked out on Dec 24, I was asked to pay for three breakfast since because I had the breakfast at the 2nd floor, but not at the lounge. But nobody...

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Helpful?
Thank zhoub2016
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear zhoub2016, Thank you for staying with us and for being a loyal guest of Marriott. Marriott Rewards Gold Elite members are offered daily free continental breakfast at Executive Lounge. However, we are very sorry if the explanation was not clear enough. I also want to apologize for the inconvenience you experienced on your left behind item. I hope you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
JW's Grill
JW's Grill
Cuisines: Steakhouse, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Set your sights on unparalleled luxury here at the JW Marriott Hotel Seoul. With a perfect location in Central City, an extensive multi-purpose complex, we provide the backdrop for truly memorable visits. Gorgeous rooms and suites are filled with luxury perks - from high-speed Internet access and flat-screen TVs to marble bathrooms and plush bedding. Many showcase terrific views of the Seoul city skyline or the river. Start your morning with a workout in our three-floor gym, or a dip in the indoor pool. Our hotel also offers a luxury spa, so you can pamper yourself during your visit. Delicious on-site dining options include a steakhouse and an Italian restaurant, as well as a Japanese eatery with a sushi bar. Those hosting events in Seoul will be thrilled with our flexible venues, which offer natural light and audiovisual facilities. And thanks to our convenient location, you're just steps away from shopping at Shinsegae Department Store, Famille Street, and much more. Visit us at the JW Marriott Hotel Seoul! ... more   less 

Additional Information about JW Marriott Hotel Seoul

Address: 176, Sinbanpo-ro, Seocho-gu, Seoul 06546, South Korea
Region: South Korea > Seoul
Price Range: €175 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Seoul 5*
Number of rooms: 497
Reservation Options:
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Also Known As:
Jw Marriott Seoul
Marriott Hotel Seoul
Marriott Seoul
Seoul Marriott
Hotel Style:
#5 Business Hotel in Seoul
#8 Spa Hotel in Seoul
#10 Family Hotel in Seoul
#13 Luxury Hotel in Seoul
#27 Romantic Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Seoul staff and other travellers.
18 questions
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Questions? Get answers from JW Marriott Hotel Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“recommend executive floor with breakfast and evening drinks included”
 of 5 bubbles 119richl, 4 Jan 2017 | Read review
“higher floor seems to have the better amenities”
 of 5 bubbles michaelwB4923EJ, 30 Dec 2016 | Read review
“All rooms are excellent but try to get one overlooking the Han River.”
 of 5 bubbles swenska23333333333, 20 Dec 2016 | Read review
“I've heard the river side has a better view.”
 of 5 bubbles okisink, 3 Dec 2016 | Read review
“Rooms on the south have a nice view of the sunrise over the southern part of the city.”
  • Sunrise from a south-facing room - Better seen live of course
 of 5 bubbles , 29 Nov 2016 | Read review
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