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Sheraton Seoul D Cube City Hotel

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Sheraton Seoul D Cube City Hotel
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1,162 Reviews from our TripAdvisor Community

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Showing 739: English reviews
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Reviewed 3 days ago NEW

The biggest room we've stayed in so far. Spotless, modern and very spacious! The only drawback is you have to pay for the wifi in your room if you booked thru other agencies and did not book directly with them. But, I calmly requested if we can be given a complimentary wifi connection since we will be staying for 5...

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Helpful?
Thank Manuela0414
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Manuela0414, Thank you very much for your recent stay with Sheraton Seoul D Cube City Hotel. We are glad to read that you had enjoyed stay with a beautiful view of Seoul. As you have mentioned, our location is extremely convenient connected to Line Number 1 and 2 Sindorim Station and we are ideally situated in D Cube City...

Reviewed 1 week ago

My wife and I just returned from a trip to Korea/Seoul. I was on a business trip and for my wife, it was for R&R. The stay at Sheraton Seoul D Cube was the best. The staff of fantastic. The hotel was first class, the room and amenities, but I will remember this hotel for the staff. I was first...

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Helpful?
1Thank Robert H
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Robert H, Thank you very much for your recent stay with Sheraton Seoul D Cube City Hotel. We are glad to read that you had enjoyed stay in our club room with variety privileges and satisfied with our warm and caring service. Our team will continually focus on making our guest's stay most exceptional and we sincerely look forward...

Seattle, WA
Reviewed 1 week ago

It was our second stay at the Sheraton D Cube in a span of a year. As a SPG member, love the hotel and the category level, just right. But what makes the hotel a star for me is the wonderful staff. Stopped for a few days on our way from Cambodia back to the states. Booked Club level. Did...

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Helpful?
Thank xbanker
jameslee03569, 제너럴 매니저 at Sheraton Seoul D Cube City Hotel, responded to this review

Dear xbanker, Thank you for your recent review on TripAdvisor. We sincerely appreciate you for taking a valuable time to provide us a wonderful and detailed review, which is the greatest encouragement and motivation for our associates. We are happy to hear that you have enjoyed our amazing service we have to offer. Our team will continually focus on making...

Reviewed 1 week ago

This is an excellent hotel with great amenities. Unfortunately the only 2 things I require for a good rest are: 1) quite room 2) cool temperature All the rooms were nice and quite, unfortunately the room temperatures all 4-5 visits could not be lowered below 24-27 degrees in winter time!!!!. I have stayed in this hotel 4-5 times this winter....

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Helpful?
Thank Peter L
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Peter L, Thank you for your resent stay and we truly appreciate you taking the time to share your experience on TripAdvisor. However, we have duly noted your comments in regards to adjust room temperature to be cool and require to arrange quite room. I’ve addressed to our Engineering to ensure that these problems are rectified as soon as...

Reviewed 4 weeks ago via mobile

We booked hotel airport transfer ~140k won for 3 ppl. It took around 40 mins to reach the hotel. For solo traveller, i would recommend you take airport limousine bus which will stop right at the hotel. Do not book limousine taxi from hotel to airport. The timing is not flexible (once they charged you,you cnt change timing). Taxi are...

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Helpful?
Thank SiangSia
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear SiangSia, Thank you for your recent review on TripAdvisor. We are happy to hear that you have enjoyed staying with clean and environmentally friendly guestrooms. Sheraton Seoul D Cube City Hotel is conveniently connected to shindorim station and located in front of bus stop of Airport limousine bus from Incheon international airport. Also, our associates will continually work towards...

Seoul, South Korea
Reviewed 17 February 2017

I stayed with my family, enjoyed swimming and had a breakfast at fit cafe. Swimming pool is not quite big, but enough to kids and warm. View in pool was so good, especially, it was snowy when I was in pool. A little thing I felt lacking was no dressing room. After swimming, the way back to room with wet...

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Helpful?
Thank sungjink2017
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear sungjink2017, Thank you very much for your recent stay with Sheraton Seoul D Cube City Hotel. We are glad to read that you had enjoyed your stay with our swimming pool and a beautiful view of snowy Seoul. As you have mentioned, our location is extremely convenient connected to Hyundai department store and all staffs are very friendly. We...

New Jersey
Reviewed 16 February 2017

Had a wonderful stay - room was up to par as was the food. In fact I met and chatted with one of the pastry chefs, Simon Hardie, who was pleasant, friendly, and generous with his time and a couple of extra deserts. I have a few issues with hotel (not the staff), the elevator system with check in on...

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Helpful?
1Thank CGW52
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear CGW52, Thank you for your resent stay and we truly appreciate you taking the time to share your experience on TripAdvisor. We are glad to read that you enjoyed your stay in our club room with friendly staff, especially Simon Hardie. However, we have noted your comments in regards to elevator system and waiting for table at club lounge...

Reviewed 7 February 2017

I usually stay at Gangnam area for all my business trips, however this time with our family, we chose to stay at the Sheraton Seoul D Cube City as the hotel is near to the church that we planned to attend during our family trip to Seoul. The hotel building is very conveniently located at the Shindorim subway station, and...

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Helpful?
1Thank hotttdoggg
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear hotttdoggg, Thank you very much for your recent stay with Sheraton Seoul D Cube City Hotel. We are glad to read that you had enjoyed stay and considered for your next business trip to Seoul again. As you have mentioned, our location is extremely convenient connected to Line Number 1 and 2 Sindorim Station and we are ideally situated...

Reviewed 4 February 2017 via mobile

My daughter didn't feel well. She vomited on the bed and room. Here would like to thank for the excellent room service. The room has been cleaned very well. The location is next to subway although it is not near the famous place, however, this hotel is great for family trip.

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Helpful?
Thank Karen L
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Ms. Karen L Greetings from Sheraton Seoul D Cube City Hotel. This is James Lee, General Manager. Thank you for your resent stay and we truly appreciate you taking the time to share your experience on TripAdvisor. We are glad to read that you had great family trip with us and Housekeeping service was met your expectation. We cannot...

Reviewed 19 January 2017 via mobile

very nice hotel, always looking forward to have a swim at their pool. staff are helpful and friendly, rooms are very nice modern and clean. and location is good as it is just next to Hyundai mall and train station and there is a famous Kkanbu Chicken just across the hotel!

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Helpful?
Thank Vanilla T
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Vanilla T, Thank you very much for your recent stay with us Sheraton Seoul D Cube City Hotel. We are pleased to learn that you had an excellent stay. It is great to see that you have enjoyed our facility and caring service by our associates. Comments such as yours definitely gives us great motivation towards keeping the high...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Soul of Seoul. Relax, reconnect and share memories at our five-star hotel. Situated in the heart of D-Cube City's sights, shopping, entertainment and offices in southwest Seoul, it boasts iconic views of the capital from its 41st floor lobby, the highest in Korea. ... more   less 

Additional Information about Sheraton Seoul D Cube City Hotel

Address: 662, Gyeongin-ro, Guro-gu, Seoul 08209, South Korea
Region: South Korea > Seoul
Price Range: €161 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Seoul D Cube City Hotel 5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Priceline, Hotels.com, Ctrip TA and Agoda so you can book your Sheraton Seoul D Cube City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Seoul
#6 Romantic Hotel in Seoul
#7 Business Hotel in Seoul
#11 Spa Hotel in Seoul
#19 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Seoul D Cube City Hotel staff and other travellers.
10 questions
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Questions? Get answers from Sheraton Seoul D Cube City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pretty much all the rooms have views.”
 of 5 bubbles Joshua927, 22 Dec 2016 | Read review
“All the rooms are great. No preference actually, you may like to chose a higher floor for an even better view of the city?”
 of 5 bubbles cindycT2546KP, 16 Nov 2016 | Read review
“Higher floors have an amazing view”
 of 5 bubbles Lokeydale, 6 Nov 2016 | Read review
“Choose higher floors for better views of the city”
  • In room dining - Salad
  • In room dining - Salad
  • In room dining - Veg. Pasta
 of 5 bubbles SourabhPP, 2 Sep 2016 | Read review
“as for 38F as Club lounge is there”
 of 5 bubbles wutan01, 20 Aug 2016 | Read review
5 of 5