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Grand Hotel And Casino

Booking.comUS$153*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$283*
US$153*
Great Deal
US$156*
US$156*
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Grand Hotel And Casino
Grand Hotel And Casino
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511 Reviews from our TripAdvisor Community

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Showing 482: English reviews
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Brisbane, Australia
Reviewed yesterday NEW

You will not see hot water unless you open the taps & let them run for 10-15 mins (not an exaggeration) Absolutely no secutity from balcony, at that price i expect basic room security. A local football team was staying there at the time & they were running back & fwd between rooms across the roof & jumping the balconies....

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Helpful?
Thank markdimad
Brisbane, Australia
Reviewed 2 weeks ago via mobile

I had the misfortune to be stranded for a week at a remote Vanuatu island during Severe Tropical Cyclone Donna. On reaching Port Vila I was booked into the Grand. The lovely GM looked after me upgrading my room ensuring that I could relax and unwind after a traumatic experience. The room was large with views across the harbour to...

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Helpful?
Thank Lapun
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Lapun, It was indeed our pleasure to have hosted you after your ordeal in such circumstances in the outer islands. Pleased to know that you enjoyed the Hotels comforts, that yes, sometimes we take for granted. with thanks and kind regards, Bettina Mahieu General Manager

Glasgow, United Kingdom
Reviewed 2 weeks ago

Just reading some of ur reviews we stayed twice a few years ago and found all staff very friendly and helpful including the casino lady who we enjoyed speaks to, maybe She enjoyed speaking to us as my husband had on his kilt one evening. Euan and Irene glashow

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Helpful?
Thank mrsirenemunro
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear mrsirenemunro, Thank you for your positive review of our team members here at the Grand Hotel and Casino. We do hope we can welcome you back again one day. with regards, Bettina Mahieu General Manager

Reviewed 3 weeks ago via mobile

There is no way the porters are going to let you carry your own bags to your room even though it is only hand luggage. Yep, it will be tipping time when we get there! So I grab a few coins and hand them over. I get the visual count and the lengthened ookaaaaay as our porter walks away. Welcome...

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Helpful?
Thank Bill S
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Bill S, Thank you for your comments and choosing the Grand Hotel and Casino. Pleased to hear that you enjoyed the views of the harbour and our housekeeping attendants. For reference in mid June this year the ground floor of the Hotel will be undergoing a refurbishment, the lobby, reception and restaurant areas, so this will indeed be a...

Reviewed 11 April 2017 via mobile

Very hard to get a nice coffee in Vila But not here. You also get a nice fresh cake for only $10 . Fast free inter net . Staff are amazing. Always make you welcome .my regular morning coffee & cake place and good place for business meetings as well

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Helpful?
Thank Alex D
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Alex D, Coffee and cake are always a winner, pleased to hear that you think so too. Many thanks for the compliments of our team members we shall pass on this feedback. Being located in the towns centre makes it flexible for those like yourselves conducting meetings. with regards, Bettina Mahieu General Manager

Ballina, Australia
Reviewed 5 April 2017

Had fun gambling at this casino. Fun environment where everybody is welcome at the table. Didnt stay there so cant comment on the accommodation. Plenty of pokie machines but not my thing. Great casino to pop in for a look and a little splash of cash

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Helpful?
Thank Callum C
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Callum C, Hopefully next visit to Port Vila, you will be able to enjoy the hospitality of the Hotel. Glad you enjoyed the friendly Melanesian culture and welcoming environment. with regards, Bettina Mahieu General Manager

Toowoomba, Australia
Reviewed 31 March 2017

We stayed at this hotel for 6 nights in a suite. The hotel is a little old and somethings don't seem to work so well. We had water coming through the bathroom ceiling when we arrived but it was quickly fixed and cleaned up. The bed in the suite was very large and was actually 2 bed frames and 2...

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Helpful?
1Thank Malcolm F
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Malcolm F, Many thanks for your review and pleased to hear that you enjoyed your recent stay with us at the Grand Hotel and Casino. Apologies for your initial maintenance issues and glad that our friendly team members were able to assist. Sounds like the fabulous central location was enjoyed and the lunches by the pool. Until your next...

Bribie Island, Australia
Reviewed 2 March 2017

Great room, panorama suite take 1 of these. issues with hot water but staff made up for that. Staff in casino bar Monique, Hapisa, Elsie, Alice& Phillip all are amazing. Virigina from the casino was so friendly she always came to see us when she was on shift. Thanks to Bettina for the lovely cards I received for my birthday....

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Helpful?
Thank kym b
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Kym, Many thanks for choosing the Grand Hotel and Casino to celebrate such a special birthday Kym. Indeed our staff are a great asset to the Hotel and we shall pass on your favourable comments to them. We look forward to welcoming you back one day and reconnecting with your new found Melanesian friends. with thanks and kind regards...

Frankston, Australia
Reviewed 13 February 2017

Great location, great food staff are friendly and helpful, The problem is that the place is not clean and we had problems with the lock on our room we couldn't unlock the door. As a hotel it is ok, but if you want luxury and comfort head to either Iririki Island or the Holiday Inn.

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Helpful?
1Thank Dennis A
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear Dennis A, Thank you for your time to review the property and apologies that it seems there are areas that we need to improve on. In the short term [by April this year] a new key card swipe system will be installed, to ensure efficient room access. Pleased to hear that our team looked after you. with thanks and...

Port Vila, Vanuatu
Reviewed 8 February 2017

A greate place to spend holidays especislly business people and with many things to offer at an affortable price with stunning rooms for relaxations, located in the middle of the town has a great or beautiful harbour view to iririki island

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Helpful?
Thank lalaemilcarlo
BMahieu, General Manager at Grand Hotel And Casino, responded to this review

Dear lalaemilcarlo, We are pleased to hear of your recent stay with us and seems like you made the most of the central location of the Hotel, needless to say the stunning harbour views. Until we next have the opportunity to welcome you back, with regards, Bettina

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Region: Vanuatu > Efate > Port Vila
Price Range: €113 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel And Casino 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Grand Hotel And Casino Vanuatu/Port Vila
Hotel Style:
#8 Spa Hotel in Port Vila
#11 Luxury Hotel in Port Vila
#17 Family Hotel in Port Vila
#20 Romantic Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel And Casino staff and other travellers.
8 questions
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Questions? Get answers from Grand Hotel And Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
markdimad, 25 May 2017 | Read review
“The suites which are located at each end to the hotel are the biggest and worth the extra money. These are rooms 1 and 14.”
MalcolmF78, 30 Mar 2017 | Read review
“Floor 5 Panarama suite lovely”
kymb115, 1 Mar 2017 | Read review
“panoramic view rooms offer the best view of the harbour and downtown Port Vila.”
DennisA648, 12 Feb 2017 | Read review
“All rooms have views.”
, 19 Jan 2017 | Read review
5 of 5
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US$153* /night
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Prices are for 1 room, 2 adults
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