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Coconut Palms Resort

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Coconut Palms Resort
Coconut Palms Resort
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303 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Melbourne, Australia
Reviewed 1 week ago

I stayed for several nights at Coconut Palms and I found ti had everything I needed - tidy rooms, great pool and the staff are warm and friendly. Manager Eliot Agius is "part of the furniture in Vila" - knows everyone - and there's nothing too much trouble for him. He helped me out of a massive pickle with a...

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Thank Anders M
Reviewed 2 January 2017 via mobile

I arrived at Coconut Palm on 25th December 2016 to spend a holiday with my family. It's been more than a week staying there. The place is great. Staff at reception are exceptional and very professional. The owner and manager is such a professional gentleman. The cleaning and general staff are great. The place is homely and in a very...

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1Thank Kaya N
Brisbane, Australia
Reviewed 31 December 2016

Good sized accomodation and room cleaned each day. Excellent breakfast included.Downstairs open and pleasant with spots to chill out. Pool table. Nice pool area. Close to everything and the steps into town were a great bit of exercise and not excessive. Pretty good for the price.

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1Thank sueb0lt
Solomon Islands
Reviewed 31 December 2016

Staffs are helpful but visa card surcharge is extremely too high. food is just fine. 10 mins walk to town. 15 mins by bus to the airport. surrounding environment is quiet. the pool should be improved, too dirty.

Review collected in partnership with this hotel
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Thank stafyc
Reviewed 19 December 2016 via mobile

I've seen some bad reviews for this hotel, basically from the lack of research taken by guests... this is NOT a five star hotel. I have been staying at Coconut Palms annually for several years and am always impressed, especially by the staff. The hotel is quite basic however provides the necessities that are needed to enjoy your stay! Staying...

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1Thank Keana R
Geneva, Switzerland
Reviewed 7 December 2016

I stayed at Coconut Palms for 2 weeks when I was visiting Vanuatu for work purposes. The apartments are great, with all the facilities needed, and a great outside seating area - perfect to watch sunsets with a beer! All the staff were very accommodating and went out of their way to make sure guests were satisfied! The General Manager...

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1Thank sianlong
Melbourne, Australia
Reviewed 25 November 2016

Unfortunately I was not able to stay at this hotel due to flight cancellations. However, I wanted to write a review on how friendly and understanding the staff and manager were of the circumstance. They were happy to go through the process to issue a refund and liaise with the travel agent supplier to make this happen for us. I...

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Thank kaseysimpson91
Melbourne, Australia
Reviewed 17 November 2016

Just returned from a nine-day stay at Coconut Palms and had a wonderful time. Wonderful staff and incredible value for the accommodation considering the other options. Pool is ample for swimming and the food great. The owner/manager Elliot also made the stay easy with assistance if required. Short walk into town which is all downhill - easy - but got...

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Thank MrPurser
Auckland, New Zealand
Reviewed 2 November 2016

This is our second time saying at Coconut Palms. The staff are extremely friendly and go out of their way to improve your stay. We previously tried an air conditioned room but found the fan room more than sufficient this time round (October). Loved the views from the top floor. Breakfast was great, plenty of choice and always ready on...

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1Thank Jo R
Reviewed 24 October 2016

This place is not a resort. It is a backpackers place. They charge you even the air you breathe. The Rooms are ugly and uncomfortable. The have fans that make noise and it is impossible to have a good sleep. The food is 3 times more expensive than in town. The only good thing is that is close to town.

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Thank lizy m

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: €35 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#13 Top resorts Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Palms Resort staff and other travellers.
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Questions? Get answers from Coconut Palms Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room overlooking the pool area.”
 of 5 bubbles sueb0lt, 31 Dec 2016 | Read review
“Go for air-conditioning.”
 of 5 bubbles MrPurser, 16 Nov 2016 | Read review
“don't come here!”
 of 5 bubbles 326lizym, 24 Oct 2016 | Read review
“Make sure you ask for a room with a bathroom.”
 of 5 bubbles 533sueC, 12 Oct 2016 | Read review
“Would recommend Superior Orchid Room”
 of 5 bubbles , 13 Sep 2016 | Read review
5 of 5