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Chantilly's on the Bay

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176 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Sydney, Australia
Reviewed 21 July 2015

My holiday didn't start well when I had to arrive a day earlier than planned and could not get into Chantilly's because it was booked out (I'm not surprised) when my luggage didn't show up on the carousel I feared the worse for the rest of my stay I'm glad I was wrong. When I finally got out of the...

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1Thank Peakhurstpete
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Peakhurstpete Thank you for taking the time to review us. It pleases me that the entire team were able to wash away your stressful issues before arriving at Chantilly's and make you feel special. for your stay with us. Welcome to the Chantilly's family! Andrew

Apia, Samoa
Reviewed 18 July 2015

Rooms are self contained studios. Lovely balcony and beautiful view out over the bay. Good food and service. Clean and comfortable. Short walk to 24 hour market and shopping centre. Can include breakfast in package. No extra charge for room service. Wifi is free in downstairs common area - well set up with comfortable furniture and can sit in covered...

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1Thank annaE863YE
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear annaE863YE Many thanks for staying with us and reviewing our property. Please let me know on your next visit if you have a favourite room and I will make every effort to allocate that one to you. Very excited this month as we finish a brand new beach bar on our property next to Chantilly's and start rebuilding the...

Kingsthorpe, Queensland, Australia
Reviewed 17 July 2015 via mobile

Had a great stay the rooms are dated but Andrew is getting to them as after cyclone he has more important things to get done as everything is done on island time we had a couple of things wrong in our room an he had them fixed that day he was told he can't fix if he is not told...

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1Thank Chris an Avri... P
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Hi Chris and Avril Thanks for taking the time to review the property. You will be impressed to know all we have left to do is the jetty and a few touch up's round the property. Look forward to you returning later in the year. Kind Regards Andrew

Reviewed 13 July 2015 via mobile

We have had the great pleasure of staying in THE most beautiful and friendly country in the world and Chantilly's did not disappoint. Our room overlooked the pool and the soon to be fixed jetty but this didn't take away from the scenery and lovely views. We ate in the restaurant twice for tea and had a bar snack and...

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4Thank EWilliams86
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear EWilliams86 Thank you for taking the time to write your review of us. I will let the team know they have put a smile on your face and you enjoyed your stay. The maintenance team and I are working hard to get the entire property back to pre Pam condition and better with new awnings, fare, wiring and cabling...

Greater Wellington, New Zealand
Reviewed 30 June 2015

Fantastic. Fantastic, get a room by the pool, really cheap wine and enjoy the barbecue. Relax and chill out. Very friendly and helpful staff, absolutely no negatives to this place. Weak to everywhere and meet lots of interesting people.

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2Thank 168stonybrook
Greater Sydney, Australia
Reviewed 13 June 2015

Friendly place back to what it was in 2011 after some disruption from Cyclone Pam. Good food helpful staff and good accommodation with sea facing balconies. Good internet access close the town and other amenities. Love my trip to the place. Efatte is a paradise

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2Thank Alan S
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Alan S Thank you for your review , being on track has been the main focus for the team and your past experience of staying with us and feedback is valuable to me in letting the team know their efforts have been nothing short of amazing. Take care and I hope to see you again Regards Andrew

Reviewed 6 June 2015

Stayed here for the second time during our Vanuatu holiday unfortunately the experience was worst the second time around - everything about the room we had was 'tired' from the bed linen to the towels. You needed to be a contortionist to use the bathroom: open the door, step into the shower, close the door, step out the shower to...

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1Thank Bill T
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

HI Bill T Thanks for your feedback, your comments have been considered and actions taken to ensure next visit is amazing. Kind Regards Andrew

Reviewed 3 June 2015 via mobile

Stayed here as part of our tour package. Good location an easy 5 minutes walk into Vila. The rooms are OK if not a bit 'tired'. Wouldn't choose to stay here if I was in town for a week - quite a bit of road noise.

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Thank Bill T
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Bill T Thank you for giving me your feedback. Apologies we did not meet your standard thou be rest assured post cyclone delays to our upgrades have gone, with the newest and comfiest beds in town, big screen televisions, new paint work throughout and soft furnishing upgrade on track. I hope to have the jetty rebuilt over the next...

Reviewed 23 May 2015

Enjoyed my stay here. Only one meal I was disappointed in and that was the pork belly, but restaurant gave credit, so was happy. All service and other meals were great. Stunning views and walk to town. Will be back. Staff were great.

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Thank Karen O
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Karen O Thanks for the review. I am pleased you enjoyed your time with us and will be coming back. Appreciate your feedback on the pork belly, I will definitely follow up as this is one of our top dishes and a personal favourite with a nice pinot. See you soon Andrew

Cooktown
Reviewed 16 May 2015

Having stayed in Port Vila for three weeks, moved accommodation 6 times and visited friends in other accommodations I must say Chantilly's ticks the boxes for me. The common denominator with accommodation in Port Vila is the price, lack of maintenance and the lack of urgency attitude with service. (Can take 20-30mins to checkout) The cyclone cannot be blamed for...

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3Thank Nadine S
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Nadine S Thank you for your review. There will be some very big smile's at today's meeting when I pass on your review. Thank you for staying with us and becoming part of the Chantilly's family. Kind Regards Andrew

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located overlooking the bay. All the rooms have spectacular views across the harbour. Only a 5 minute walk to town and a 15 minute drive to the international airport. Also available: tour desk, beauty spa, outside pool, guest laundry, Tilly's restaurant, room service, air conditioning and kitchenettes. ... more   less 

Additional Information about Chantilly's on the Bay

Address: Lini Highway | Fatumaru Bay, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: €99 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chantilly's on the Bay 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Chantilly`s On The Bay Hotel Port Vila
Chantilly's On The Bay Vanuatu/Port Vila
Hotel Style:
#1 Business Hotel in Port Vila
#11 Spa Hotel in Port Vila
#12 Luxury Hotel in Port Vila
#16 On the Beach Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Chantilly's on the Bay staff and other travellers.
4 questions
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Questions? Get answers from Chantilly's on the Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with a view of the "harbour" would be the best.”
 of 5 bubbles Barney53727, 7 Feb 2017 | Read review
“We were told rooms south facing were the best”
 of 5 bubbles paulmmcszx, 9 Jan 2017 | Read review
“Choose a room in upper floor”
 of 5 bubbles TheglobetrotterNC, 23 Dec 2016 | Read review
“The studio rooms are ok for one but the larger rooms better for families.”
 of 5 bubbles alansI6883TU, 15 Jun 2016 | Read review
“Dont ask for room 4”
 of 5 bubbles nugascom, 29 May 2016 | Read review
5 of 5